Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,397 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my parcel which was ordered over 3 weeks ago .”

Helpful Report

Hi Julie. Thank you for your review. We are sorry to hear there seems to be a delay with your order. I can see you have been in touch with our Customer Service team, who have organised a refund for you. If we can be of any assistance in the future, please do contact us - we are always here to help. SW Team

“Always great quality wigs , dispatched quickly .would not buy any where else”

Helpful Report

Thank you Mary for your kind review! It's so lovely to know you have enjoyed your Simply Wigs experience. All the best to you, SW Team x

“It's my expeirence Simply wigs is just brilliant. I have been buying wigs from them for many years. The staff are full of information and the friiendly service is is seconed to none.”

Helpful Report

Thank you Frances for your brill review and custom, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us over the years :) Hope you have a lovely rest of your day, SW Team

“Fantastic company that provide an outstanding service. I have used many companies over the years but Simply Wigs is the best by far.”

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Thank you Nicola for your kind words, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience :) All the best, SW Team

“Very pleased with my experience with Simply Wigs and love the Erin wig.... Thank you”

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“This is my first purchase at Simply wigs and the experience is great! I got exactly what I was looking for, on time. I will recommend Simply wigs everywhere. Thank you!”

Helpful Report

“Very happy with the hairpiece purchased. Nicely packaged and prompt delivery.”

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Thank you Pat for your lovely review! We are so happy to hear you are happy with your recent purchase. All the best to you, SW Team

“Professional and caring service. Would highly recommend”

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Thank you Valerie for your brill review, and for recommending us - we really do appreciate it. All the best, SW Team

“great purchase extremely happy with the purchase now ordered two more”

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Thank you Sandra for your brill review! We are so delighted to hear you are happy with your recent order. All the best, SW Team x

“The product I ordered was only available from Simply Wigs. Unfortunately they used Royal Mail to try and deliver it so I didn’t receive it for over a week.”

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“Very good site, easy to use with helpful advice and guides. Very happy with my purchases, true to photos.”

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“Friendly, reliable and good service. Will recommend.”

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“Beautifully presented. Both wigs are very natural looking”

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“Ordered a topper which wasn't the right shade. It was easy to return and with the return I sent a sample of my hair. I got an email back to tell me which shade to pick which best matched my colour. Excellent customer service. Thank you”

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“Excellent customer service and care. Refund sorted out promptly. Will definitely use again.”

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Thank you for your excellent 5 star review! We are so happy to hear you have enjoyed your Simply Wigs experience. All the best, SW Team :)

“Brilliant service. Nothing is too much trouble. Wigs come beautifully wrapped and accompanied by a chocolate, which is such a lovely touch. Thank you!”

Helpful Report

Thank you for your brill review :) We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“excellent service as always”

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Thank you Jackie for your excellent review, we really do appreciate it! All the best, SW Team

“Excellent service whether query or order. Fast delivery and well packaged. The choccy is always a bonus!”

Helpful Report

Thank you Janice for your excellent review, it is very much appreciated. It's so lovely to know you have enjoyed your experience with us :) All the best, SW Team

“From the first call to delivery and after care service, the Simply Wigs team were fantastic. The personal advice and regular updates help put my mind at rest during a stressful time of chemotheraphy treatment. I wouldn't hesitate to recommend.”

Helpful Report

Thank you for your kind words, it is very much appreciated! We are so happy to hear you are happy with your Simply Wigs experience, and would recommend us to others :) Hope you have a lovely weekend, SW Team x

“Superb service as always, love my new Seal wig in melted cinnamon.”

Helpful Report

Thank you Janet for your fab review! We are so delighted to hear you love your new purchase, and have enjoyed your experience with us. All the best, SW Team

Simply Wigs is rated 4.8 based on 14,397 reviews