Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,476 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

625

Anonymous

Anonymous // 01/01/2019

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“Customer service is amazing! And the wigs are life changing!”

Helpful Report

Thank you Coleen for your kind words, we really do appreciate it. It's so lovely to know that you are happy with your Simply Wigs experience! All the best, SW Team

“Great website with hugely helpful information, offering a wide range of products and accessories. It was a relief to find Simply Wigs!”

Helpful Report

Thank you Amanda for your kind review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us, and you are happy with the product and accessory selection :) All the best to you, SW Team

“This company is the best. The people managing the phones are helpful and knowledgeable. The wigs themselves are lovely. My latest one is a Gesella Mayer and is so natural I get compliments on my 'lovely hair'all the time. If anyone is doubtful about ordering on line, don't be. Simply Wigs will help you find a whole new you.”

Helpful Report

Thank you Wendy for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) We do hope to hear from you again soon, SW Team

“Thanks to Emma-Jay and the SW team for sorting out my return and exchange prompty. Fantastic service as always!!!”

Helpful Report

Thank you Heather for your fab review, we really do appreciate it! We are so delighted to hear that you are happy with your experience with us, as Emma-Jay is always going above and beyond for her customers :) All the best, SW Team

“Always great service . My order was for wig accessories . Good value and quality products .”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We hope to hear from you again soon, SW Team

“Hi simply wigs, just like to say that I was highly delighted with my purchase of two head covers one was a turban and the other a little cap. Excellent quality and fit.”

Helpful Report

Thank you Carole for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your purchases! All the best to you, SW Team

“Customer service delivery and comms excellent J”

Helpful Report

Thank you Julian for your for your excellent review, we really do appreciate it! All the best to you, SW Team

“Talking to Laura on the phone and via email just helped me clarify my thoughts and reassured me there was a wig out there for me. I find the colours difficult to choose but feel I could ask and help would be given. Many thanks again.”

Helpful Report

Thank you Laura for your kind words, we really do appreciate it. Laura is amazing and always going above and beyond for her customers, so she will be delighted to hear you have enjoyed your experience with us :) Hope you enjoy the rest of your day, SW Team x

“I purchased the eyebrows as I lost my due to cancer, these tattoo style brows are truly amazing and no one knew they were not real. I felt my confidence rise wearing them, as now my face looks finished, nothing missing. I purchased the charcoal, I'm blond and they were the lightest colour I found, personally I'd still like them to be a bit more lighter so I can wear them without makeup. My whole experience has been 1st class and I love the product, certainly will be buying again”

Helpful Report

Thank you Deborah for your lovely review, we really do appreciate it. We are so delighted to hear that the transfer eyebrows seem to be perfect for you! We do look forward to be hearing from you again soon :) All the best to you, SW Team

“I have purchased my wigs from many stockists, simply wigs are the best for style, condition , price and great customer service. Will not buy from any other stockists.”

Helpful Report

Thank you Elaine for your lovely review, we really so appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! We do look forward to be hearing from you again soon, SW Team

“I have been using wig companies for 30 years and without doubt, Simply Wigs are The Best. They are swift at processing orders and incredibly helpful with choosing styles. Then, when I returned the styles which I didnt want the refunds were quickly handled.”

Simply Wigs 5 star review on 6th March 2023

Helpful Report

Thank you Amanda for your lovely review, and for sharing your purchase with us, you do look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best to you, SW Team x

“Bought a few wigs from this company very happy with them in fact just bought another in the same style would highly recommend them to any one looking to buy a wig”

Helpful Report

Thank you Ruby for your brill review, and for recommending us, we really do appreciate it! We are so delighted to hear that you have been happy with your purchases :) All the best to you, SW Team

“Friendly helpful staff on the end of the phone !!!!!!”

Helpful Report

Thank you Allison for your kind review, we really do appreciate it. We do hope to speak with you again! All the best, SW Team x

“I was expecting more density and volume from the 7 videos I saw. The front when you swept to the side comes back all the time on my eyes.”

Helpful Report

Thank you for your review, we really do appreciate it. We are sorry to hear that your order was not as you expected. If you require any assistance in choosing an alternative, please do not hesitate to contact us on 01484 844557. All the best, SW Team

“Perfect I love it”

Helpful Report

Thank you Ursula for your brill review! We are so delighted to hear that your purchase is perfect for you! All the best, SW Team

“Easy to order. Came well packaged and delivered in great time. Love the products and will definitely use this company again. Would recommend without hesitation.”

Helpful Report

Thank you Susan for your kind review, and for recommending us, we really do appreciate it! We do look forward to be hearing from you again soon, SW Team

“Brilliant all round. Always helpful and prompt.”

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Thank you RJ for your brill review! We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team

“A lovely natural-looking wig with great colours and style. It is super easy to maintain and keeps its style effortlessly. I've received many compliments on it and will certainly buy another from Simply Wigs. Also good customer service”

Simply Wigs 5 star review on 3rd March 2023

Helpful Report

Thank you Susan for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you have been receiving lovely compliments on your new style :) All the best to you, SW Team

“I love using Simply Wigs, I'm so happy with my new wig Dare to Be! Thank you Becca for telling me it was back in stock! Highly recommend this company.”

Helpful Report

Thank you for your lovely review, and for recommending us, we really do appreciate it! Becca is always ensuring our customers have the best experience at Simply Wigs, so we will be sure to pass on your kind words. All the best, SW Team

“Simply wigs team are the best when it comes to customer service.”

Helpful Report

Thank you Michelle for your brill review, we really do appreciate it. The Customer Service team are always striving for excellence in assisting their customers, so we will be sure to pass on your kind words. All the best, SW Team

Simply Wigs is rated 4.8 based on 14,476 reviews