Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,384 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 29th January 2026

629

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a repeat customer Prompt delivery. High Quality Wig. Love the extra little touches. All wrapped in purple tissue paper - just happens to be my favourite colour and the chocolate treat in the tiny box - amazing”

Helpful Report

Thank you Gillian for your lovely review and custom, we really do appreciate it. We are so happy to hear you love your recent purchase, and enjoyed your chocolate treat! All the best, SW Team

“When ever I have rang Simply Wigs, I find a helpful person there to answer my queries and, offer advice. Many thanks.”

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Thank you Marie for your kind words, we really do appreciate it. We are so happy to know you have enjoyed your experience with us :) All the best to you, SW Team

“Excellent service as always really pleased with my latest purchase before making my final decision I had to return two different ones that didn’t suit me but once again no problem returning and really lovely to talk to on the phone when arranging return would not shop any where else”

Helpful Report

Thank you Janet for your excellent review, we really do appreciate it. It is so wonderful to know you have enjoyed your Simply Wigs experience, as the Customer Service team love to assist on the telephone! All the best to you, SW Team

“Thank you Simply Wigs for your toupe tape. This is indeed excellent tape, properly designed for hair-pieces. does NOT turn "guuee and very sticky" like some I have had. Removes with the hairpiece each night cleanly and without any fuss, but stays tight throughout the day. One section of tape can last for up to two weeks easily.I will be buying this again. Excellent Product.”

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Thank you Waldo for your excellent review, we really do appreciate it. We are so happy to hear you are happy with your purchase, and is perfect for your needs! All the best to you, SW Team

“Very good service and quick response to my queries”

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Thank you Susan for your fab review. The team do try to get back to our customers as quickly as possible, so we will be sure to pass on your lovely feedback. All the best, SW Team

“Excellent”

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Thank you Mrs Reed for your excellent review! Love, SW Team

“Liv at customer service helped me so much when I couldn't decide on which colour wig would suit me best- all of the team went above and beyond to photograph various colours for me to try and match up what I was looking for. Simply Wigs delivers when they say they will and have been patient with me throughout! I cannot recommend them highly enough!”

Helpful Report

Thank you Shirley for taking the time to write your review, and for recommending us. We really do appreciate it! Liv is always going above and beyond for her customers' needs, so we will be sure to pass on your kind comments. Hope to speak with you again soon, SW Team

“I love my Onda modixx curly wig do much. Soft and so comfy. Going to order another. Happy 😊”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear you are happy with the Onda wig, as this is a beautiful style :) All the best to you, SW Team

“As always excellent service and delivery time kept me informed when the order had been dispatched”

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Thank you Helen for your excellent review! We are so happy to know you have enjoyed your Simply Wigs experience. All the best to you, SW Team

“I'm never disappointed with your service. The wig I bought now is beautiful! Love, love how the cut compliments my face. Thank you so so much!”

Helpful Report

Thank you for your lovely review! We are so happy to know you love your recent purchase, and seems to be perfect for you :) SW Team

“Great website. Can really see what you might buy. Lots of information for new wig wearers. Good communication on delivery status. I have two of their wigs for health related hair loss. Had another which I returned as not quite right - simple return (follow instructions re returns) and speedy refund. Definitely wig go-to for me.”

Helpful Report

Thank you Carol for taking the time to write your lovely review! We are so happy to hear you have found all information provided on the website to be useful, as the team have taken time to ensure this is the case :) If you require any assistance in the future, you know where we are :) SW Team

“Always good quality have purchased quite a few over the years”

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Thank you for your fab review and custom, we really do appreciate it :) All the best, SW Team

“As always simply wigs never disappoints. They always keep you updated on your order.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We are so happy to hear you have been kept up to date on your order! All the best, SW Team

“This is an absolutely brilliant company to deal with. Their customer service is exceptional whether you wear wigs for medical resons or for more trivial fun reasons, like me! And if something isn't right with your choice, the return service is brilliant too. Highly recomend”

Helpful Report

Thank you Nicky for your kind words, and for recommending us - we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best to you, SW Team

“My go to wig supplier, they keep me informed regarding my order, are helpful and professional and have a great choice of products.”

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Thank you Anne for your lovely review! We are so happy to know you have enjoyed your experience with us. All the best to you, SW Team

“Very good service.nicely packaged wig.thanks for the sweet!.”

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Thank you Wendy for your kind review, we really do appreciate it. We are delighted to hear you have enjoyed your experience, and the chocolate treat! All the best, SW Team

“This is a fabulous company to deal with. I wrote a poor review previously by mistake. I tried another company and was very dissatisfied. Needless to say I will stay with this company from now on. Very helpful staff only a call away and fast efficient service. Thank you all at Simply Wigs!!!!”

Helpful Report

Thank you Maxine for your kind review. We are so happy to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do hope to be hearing from you again soon, SW Team

“Arrived quickly, beautifully wrapped and as described (The Amaze Scrunchie) I am pleased with it as it gives extra body to an updo.”

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Thank you Janet for your brill review. We are so happy to hear you love the Amaze Scrunchie, and seems to be perfect for your needs! All the best, SW Team

“Always very pleasant staff & very helpfull”

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Thank you Christine for your fab review, we really do appreciate it. All the best to you, SW Team

“Excellent servuce!”

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Thank you Julie for your excellent review! Love, SW Team

Simply Wigs is rated 4.8 based on 14,384 reviews