Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,875 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,875 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Lovely hair wigs and great quality Thank you very much”

Helpful Report

Thank you for your lovely comments. The SW Team x

“Good service the wig i ordered for my daughter was out of stock, i was contacted to let me know. but it arrived well before the estimated time. She was very pleased Thank you everyone The wig i ordered for my daughter was out of stock, this is the only one she will wear for work. I was contacted to let me know. It arrived well before the estimated date so thank you everyone for the good service. Many thanks E White.”

Helpful Report

What fabulous feedback! We’re so pleased the wig arrived before the estimated date and that your daughter is happy with it. Thank you for letting us know. The SW Team x

“I have been a very satisfied customer for many years. The range of petite wigs is good. Service is consistently excellent.”

Helpful Report

Thank you for your repeat custom. We are over the moon that you are happy with the service that we provide to you. The SW Team x

“Helpful advice and always very good customer service.”

Helpful Report

We are pleased that we were able to assist you. The SW Team x

“Very good shampoo for synthetic wigs very pleased plus a free chocolate which was a nice touch.”

Helpful Report

Thank you for your review. The SW Team x

“Customer services staff were lovely and quick to respond. Sadly quite a few wigs I wanted were on back order. The ones I ordered arrived quickly, beautifully packaged but sadly weren’t suitable. Easy procedure to return.”

Helpful Report

Thank you for your comments. We do advise our customers to call in and check stock before ordering, as all of our wigs are ordered in from our suppliers on demand. We do not hold all wigs in stock, I'm afraid, as we have such a huge range available on our website. The SW Team x

“A little long for me but it is an amazing wig. Sits nicely low on the scalp and the hair is truly luxurious.”

Helpful Report

Thank you for your comments. If your style is a little too long, the wigs can be cut to suit the length you would prefer. Please call into the Customer Services Team if you would like to discuss this option further. The SW Team x

“My order with Simply Wigs was processed quickly and efficiently. I would deal with this company again.”

Helpful Report

We are so pleased that you were happy with the promptness of your order being processed. The SW Team x

“Am so pleased had the confidence to leave wig of The hair piece is perfect in every way colour perfect Will purchase a second one soon”

Helpful Report

We are so pleased that you are happy with your purchase from us. The SW Team x

“Lovely personal service, loving my new Raquel Welsh Winner wig!”

Helpful Report

Thank you for your time in leaving your lovely comments for us. The SW Team x

“Hi I love ordering from simply wigs as I know there is no quibble with returns customer service is brilliant there always ready to give advice thank you all I will say big thank you to Laura who advised me with my last hair piece carol”

Helpful Report

Thank you for your lovely comments. Laura is thrilled that you love your last purchase from us! The SW Team x

“Simply wigs are a really wonderful company, I ordered my last 2 wigs from them. The customer services answered the questions I had about the wigs I were considering.”

Helpful Report

We really appreciate your returning custom, and we are over the moon that we were able to assist with all your questions. The SW Team x

“hi my wig is a brillant fit lovely style very quick delivery very pleased .i would defintley buy again many thanks lorraine”

Helpful Report

We are thrilled to read that you love your new style! The SW Team x

“Received as described, well packed. My first try either a wig took a few days to get used but now I love it, it gives me confidence. The whole process of ordering etc is so easy, I called either a question and the lady was do helpful. Have just ordered another so would recommend anyone to go to Simply Wigs or order online.. Fantastic service.”

Helpful Report

Thank you for your lovely comments; these are much appreciated! The SW Team x

“Purchased wig care items this time but it’s the same excellent service when I’m buying wigs. Can’t fault them.”

Helpful Report

We are thrilled that you love our service. We are always on hand to help with all your orders and any queries that you may have. The SW Team x

“Exceptional customer service, from ordering to returning the wig. The wig was of a lovely quality, just not suitable for me. Will be ordering again very soon!”

Helpful Report

Thank you for your lovely comments! :) The SW Team x

“I've been buying wigs from Simply Wigs for a number of years. There are plenty to choose from with a variety of prices to suit. The team are always friendly and helpful. I wouldn't go anywhere else. (The Roche is airways welcome too).”

Helpful Report

The little chocolate surprise is loved by all our fabulous customers, thank you! The SW Team x

“Lovely folk to deal with, thanks”

Helpful Report

Thank you so much! The SW Team x

“Very helpful company and good service. What would be helpful on the website is to be able to see the colour you choose on a model rather than just the colours in a small square. It would give you a better idea of what it looked like L.simons”

Helpful Report

Thank you for your lovely review. We will take your feedback on board. Please do feel free to contact us if you need assistance choosing a colour. We would be happy to help! SW Team x

“I have been wearing wigs for over 40 years and Simply wigs is by far the best place to find lovely styles, great prices and friendly service. The headwear range is also great. Wish I lived nearby so I could visit!”

Helpful Report

Hello Susan, Thank you for your amazing five star review! I am so pleased to hear that you are so happy with our service and all of our lovely styles and headwear. Love the SW Team x

Simply Wigs is rated 4.8 based on 14,875 reviews