Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,348 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,348 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd January 2026

629

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wig fit is just ok and the color is darker than it looks online. so bit disappointed”

Helpful Report

Thank you for your review! I am sorry that you were disappointed with your order. If you do ever need any assistance in finding the perfect style or colour, please do not hesitate to contact our team on 01484 844557 :) SW Team

“Great as usual”

Helpful Report

Thank you for your 5 star feedback :) SW Team x

“I purchased for my Mum, she loves it. Bought a petite and she hasn't had to adjust anything and the length and style are perfect. With previous ones she had to have it cut, but not with this ❤️”

Helpful Report

Thank you for your review! I am so pleased your recent order was perfect for your mum, straight out of the box! :) SW Team x

“Good service. Pleasant staff.”

Helpful Report

Thank you for your 5 star review! SW Team x

“From choosing and ordering my wig to delivery, I have been very pleased with the buying experience with Simply Wigs. Very pleased with my choice. The wig is of good quality and looks perfect.”

Helpful Report

Thank you for your lovely review! I am delighted to hear that you are pleased with the service, your order and the wigs you have had :) SW Team x

“As usual a great service form start to finish even sorted my mistake on the colour ordered returned and replaced with out a problem.”

Helpful Report

Thank you for your review :) I am delighted to hear that you received great service and your order was resolved promptly. SW Team x

“Always very helpful, delivery service excellent, and quality of wigs are value for money x”

Helpful Report

Thank you for your fabulous feedback! SW Team x

“I have been with simple wigs for a long number of years and i have never been disappointed. The staff are wonderful and although i havent visited in person any problems, i only have to ring and get a helpful and friendly person on the other end of the phone. Thank you to all at Simply Wigs for making purchasing a wig a easy and i would say enjoyable experience Best wishes Julie Morgan”

Helpful Report

That is really lovely Julie, thank you so much for your kind words and feedback. Our team are always on hand to help wherever they can, and I am so pleased that we are able to make buying a wig an easy and enjoyable experience! SW Team x

“item arrived on time ,good quality very sattisfied”

Helpful Report

Thank you, Gennifer! We are so pleased you are happy with your order. SW Team

“Always a delight to deal with, excellent, knowledgable and experienced staff, 5 star service and absolutely the right product for me! Huge thanks, Angela”

Helpful Report

Wow, thank you for your brilliant review! Our team work hard to provide excellent customer service, we are always here to help :) SW Team x

“easy ordering. ,excellent packing and delivery”

Helpful Report

Thanks so much for your fantastic review :) SW Team

“The staff are fantastic. Really helpful with great service. The wigs have been good too. The only problem is, it takes ages to receive a wig of Gisela Mayer. You may need to wait for over 2 weeks. This happens sometimes.”

Helpful Report

Thank you for your kind words about our service and team! :) It can be frustrating that some brands do take longer than others to arrive in, if you do need assistance with any future orders, please do not hesitate to contact us! SW Team x

“The wig is absolutely beautiful and the most comfortable one I have ever worn.”

Helpful Report

We are so pleased to hear you are happy with your order! :) SW Team x

“The wig itself is a.little big for me even when tightened l have a small head and fine hair whats left so the big hair in the wig although lovely.a d l feel great in it its not for mme as its to hair big and lv.never had so much hair ever. I wont wear it out as ld be self concious of it the ckur is great so maybe if l bought another it would be shorter and finer l do wear your hair pieces which l do love on the back.of my head like a pony tail asml can pull my fine hair back.and.it looks long so l.ll stick to that for the moment.”

Helpful Report

Thank you for your feedback, Joy! It can be incredibly difficult buying online, so if you do ever need further assistance on sizing, fitting and comfort please do not hesitate to contact our helpful team on 01484 844557. SW Team x

“Fabulous wig, it's made me look 10 years younger. And the service from Siimply Wigs is marvelous. Thank you.”

Helpful Report

We are delighted to hear you love your order and are pleased with the service from Simply Wigs :) SW Team

“I've been with Slimply Wigs since 2020, started with a Topper, now on to wigs, with brilliant range to choose from. If you have any concerns you'll find a friendly person who is very understanding with wide experienced and advice and service of your needs.”

Helpful Report

Thank you Mary, for your lovely words. I am so pleased you have found our team helpful and understanding, we are always here to help. :) SW Team x

“Superb service as always fro Laura who checked my wig order before despatch.”

Helpful Report

Thank you for your kind feedback for Laura. She will be delighted to see this! :) SW Team x

“I have been very happy with the service, products and help from customer services at Simply Wigs, thanks everyone.”

Helpful Report

Thank you for your fantastic review! SW Team x

“Just received my order April petite silver mist, delighted with it. Excellent service again. Thank you.”

Helpful Report

We are pleased to hear that you are delighted with your order! :) SW Team x

“Excellent service”

Helpful Report

Thank you for your fantastic review. SW Team x

Simply Wigs is rated 4.8 based on 14,348 reviews