Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,403 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

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“Excellent quality, excellent service”

Helpful Report

Thank you Susan for your excellent review, we really do appreciate it! All the best, SW Team

“Friendly and helpful customer service. When requested for the purchase to be exchanged, the procedure was simple, and the new item was delivered promptly.”

Helpful Report

Thank you Kai for your fab review, we really do appreciate it. It's lovely to hear you found the exchange process simple, and you love your new look! All the best, SW Team

“Lovely selection of wigs. Good quality. Unfortunately mine wasn't quite the right size. No problem returning it.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. It's lovely to know you found the returns process simple. If you require any assistance in choosing an alternative, please do let us know! SW Team

“My order came very quickly and was exactly what I ordered,also there was a lovely surprise finding a chocolate and a poem inside as well”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you are happy with your recent Simply Wigs experience, and enjoyed the chocolate treat and poem! All the best, SW Team

“Ich bin absolut zufrieden mit dem Verkaufsservice sowie dem erhaltenen Produkt. Ich kann Simply Wigs gerne weiterempfehlen”

Helpful Report

Thank you Elisabeth for your kind review, and for recommending us - we really do appreciate it! We are delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team x

“I ordered flirt alert byRaqel Welsh and she arrived 5 days later, first time using my phone on the website quick and easier than expected. The service is amazing, I'll be ordering again, thank you”

Helpful Report

Thank you Carol for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, and you found the ordering process to be quick and easy :) Hope to speak with you again soon, SW Team

“Just a simple regular purchase of hairpiece tape... no problems as usual ... good company to deal with. Thank you”

Helpful Report

Thank you Karen for your lovely review and custom! We are delighted to hear you have been happy with your orders :) All the best, SW Team

“Brilliant service - my wig arrived on time and I was extremely pleased with it . ano problems at all and the token chocolate gift was a nice touch.”

Helpful Report

Thank you Diana for your brill review! We are so delighted to hear you love your recent purchase, and received the order quick! Hope to speak with you again soon, SW Team

“Such a lovely company. Always so kind and helpful.”

Helpful Report

Thank you for your lovely words :) The team are always going above and beyond for their customers, so we will be sure to pass on your comments. All the best, SW Team

“Ordering was easy delivery was speedy would recommend simply wigs”

Helpful Report

Thank you for your kind words, and for recommending us - we really do appreciate it. It is so lovely to know you are happy with your experience with us :) All the best, SW Team

“Superb company to deal with professional polite punctual.”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us :) SW Team

“Absolutely wonderful company to order from! The site is jam packed with any information you need to know and there’s room to ask if you need :) the postage is super fast but best of all they’re incredibly kind and understanding with their returns policy!!”

Helpful Report

Thank you Jade for your fab review, it really is much appreciated! The website team have ensured all information is provided on each product and you are right if you have any further questions, the Customer Service team are happy to help :) All the best, SW Team

“A lovely company to deal with, the choice of wigs is extensive, you really are spoilt for choice. I have tried various brands but my favourite has to be the winner wig by Raquel Welsh Easy to order items & they arrive quickly. You do have to pay for returns which is a shame.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know that you are happy with the selection of wigs to offer, and you have found your favourite look! If you do have any queries you wish to discuss, please do contact us on 01484 844557 :) All the best to you, SW Team

“I have always been very happy with the service I have been given with the team from simply wigs. I have always been informed if the wigs are on backlog delayed or they are waiting for them if they have been out of stock. I don't order from anyone else. Simply wigs are the best.”

Helpful Report

Thank you Eileen for your kind review. The Simply Wigs team are always going above and beyond for their customers' needs, so we will be sure to pass on your lovely words. We hope you enjoy the rest of your day, SW Team

“Very satisfied Will definitely order from them again”

Helpful Report

Thank you Janet for your fab 5 star review! We do look forward to hearing from you again :) All the best, SW Team

“Fantastic service - beautiful packaging, gift and poem. Great customer service also. I had to return the wig, as it wasn't quite what I was looking for, and they were great about the process and the refund was fast. Very emphathetic company indeed, a very rare thing these days.”

Helpful Report

Thank you for your lovely words, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best to you, SW Team

“So happy with my new wigs. Great customer service. Arrived very quickly wrapped in tissue paper makes it feel personal for me”

Helpful Report

Thank you for your lovely words! The Customer Service team are delighted to hear you have enjoyed your experience with us :) All the best to you, SW Team

“Brilliant service. I wish I had found Simply Wigs years ago. Its the personal touch that means so much”

Helpful Report

Thank you for your brill review! It is so lovely to know that you had enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. All the best to you, SW Team

“Wonderful from start to finish, thank you Simply Wigs.”

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Thank you for your wonderful review :) Hope to speak with you again soon, SW Team

“Amazingly realistic hair pieces.”

Helpful Report

Thank you Ailsa for your lovely review. We are so delighted to hear you are happy with you order! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 14,403 reviews