Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Simply Wigs Reviews

4.8 Rating 12,200 Reviews

96 %

of reviewers recommend Simply Wigs

Company Reviews

Product Reviews

4.8

Based on 12,200 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 17th April 2024

Simply Wigs 5 star review on 12th April 2024

Lorraine Sibthorp

Simply Wigs 5 star review on 12th April 2024

T Mahoney Mahoney

Simply Wigs 5 star review on 10th April 2024

Simply Wigs 5 star review on 10th April 2024

Simply Wigs 5 star review on 25th March 2024

Simply Wigs 5 star review on 18th March 2024

Mona Aadland Olsen

570

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The advantage of the Aurora wig for those with very little hair is the comfort lining to the wig, especially in warm weather. But this new version is unlike the previous edition of the same wig in that the 'hair' is longer and styles differently. Worth thinking about as a reasonably priced hand-tied wig.”

Posted 11 months ago

Thank you for your feedback on your recent order, we do appreciate it. We are sorry to hear that you found this style and colour to be unsuitable for you. I can see that you had been able to send this back to us for a refund, and have discussed alternative options. Please do contact us on 01484 844557 if you require any assistance in the future, we are always here to help :) All the best, SW Team x

Posted 10 months ago

“This is the second hairpiece of the same style, and to be honest, it's not as good as the first one. It's not as full as the other one, you can totally see the brown/orange claw and it doesn't hang as nicely as the first. I gave the other one 5 stars, this one only 3. Sorry Simply Wigs!!”

Posted 1 year ago

Thank you Val for your review. We are sorry to hear you were not 100% satisfied with your second hairpiece from us. Please be reassured that you have 14 days to return back unsuitable items for a refund. If you do require any assistance in choosing an alternative, please do contact us. SW Team

Posted 11 months ago

“I recently purchased a scrunchie type hairpiece I was very disappointed in the size and thickness of the piece , two pieces would be needed for a good effect. I bought a similar one online before Christmas, half the price , delivered free the next day and much better quality. I ordered from Simply wigs this time, as I have been a customer of theirs previously. Really disappointed.”

Posted 1 year ago

Thank you for your review. We are sorry to hear that you are unhappy with your recent purchase. We do allow our customers to return unsuitable items for a refund within 14 days of receiving them. If you wish to discuss alternatives, please do contact us on 01484 844557, and we shall do our very best to assist. SW Team

Posted 1 year ago

“Didn't suit me at all”

Posted 1 year ago

Thank you for your review Ishbel. We're sorry to hear that your purchase was unsuitable for you. If you contact us on 01484 844557, we would be happy to assist in finding an alternative :) SW Team

Posted 1 year ago

“i received my real hair topper which I ordered in ash blond. However it was rally a bleach blonde yellow colour. So I dyed it to match my hair and it worked very well.”

Posted 1 year ago

Thank you Dawn for your review. We are delighted to hear that you were able to personalise your order to ensure this was a perfect colour match! All the best, SW Team

Posted 1 year ago

“Product wasnt as it discribed so it was an expensive dissapointment....”

Posted 1 year ago

Hello Christine. Thank you for your review. We're sorry to hear that you were unhappy with your purchase. We do allow our customers 14 days to return unsuitable items back for a refund. If you wish to discuss this further, please do call us on 01484 844557, and we shall do our best to assist. SW Team

Posted 1 year ago

“It was too short. Returning was just too difficult.”

Posted 1 year ago

Thank you Rebecca for your review. We're sorry to hear that your purchase was unsuitable for you. If you would like to discuss this further, please do contact us, and we shall do our best to assist. SW Team

Posted 1 year ago

“Keeping hair enhancer, wasn’t 100% happy as found the parting very obvious. My fault as thought all wigs etc were real hair.”

Posted 1 year ago

Thank you Georgina for your review. We're sorry to hear that you are not 100% happy with your recent purchase. If customers are ever unhappy with their order, we do allow them to return within 14 days of receiving them. We would also love to assist in finding you a more suitable enhancer, so if you wish to discuss this, please do call us on 01484 844557, we are always here to help. All the best, SW Team

Posted 1 year ago

“I already contacted Simply Wigs regarding packaging and courier service which was not good. However, the actual human hair wigs are excellent, as I have experienced in the past. Very impressed with customer liaison and helpful contributions from staff regarding my requests.”

Posted 1 year ago

Thank you Lola for your review, we really do appreciate it. We are so delighted to hear that you are happy with the Human Hair wigs on your order, and the Customer Service you received! We are however sorry to hear that there had been some issues with the delivery, we will be sure to pass on your feedback. Please do contact us if you require any assistance in the future, we are always here to help :) SW Team

Posted 1 year ago

“Customer service team are excellent. I am sad that I no longer qualify for the free returns which makes me nervous to try anything new.”

Posted 1 year ago

Thank you Patricia for your excellent review, we really do appreciate it. We are sorry to hear you are sad in regards to the returns policy. If you wish to discuss this further, please do not hesitate to contact us on 01484 844557 and we shall do our best to assist. All the best, SW Team

Posted 1 year ago

“Still awaiting delvery”

Posted 1 year ago

“To big to thick and long for what the readings say.i know the shads verery but alot of the time so diffrent in coulor”

Posted 1 year ago

Hello Donna. We are sorry to hear that you are unhappy with your purchase. If you wish to discuss more suitable alternatives, please do contact us on 01484 844557 and we shall do our very best to assist. SW Team

Posted 1 year ago

“I was a bit disappointed that the hairpiece that arrived was so thin.”

Posted 1 year ago

Hello Nicola. We are sorry to hear that you are unhappy with your purchase. We do allow customers to send back unsuitable items within 14 days of receiving them for a refund. However if you would like to contact us on 01484 844557 and we will do our very best to find an alternative for you. All the best, SW Team

Posted 1 year ago

“i'm in canada and received my wig spray very quickly - thank you! however, some of the spray was leaking”

Posted 1 year ago

Thank you Mary for your review. We are sorry to hear that some of the product was damaged in transit. If you do wish to discuss this further, please do not hesitate to contact us via email - info@simplywigs.co.uk, and we will do our very best to assist. SW Team

Posted 1 year ago

“Sorry but the clip in hair piece did not match the colour of my daughter's hair”

Posted 1 year ago

Thank you Gillian for your review. We are sorry to hear that your purchase was not suitable for your daughter. If you require any assistance with colour matching, then please do contact us and we will do our very best to assist. All the best, SW Team

Posted 1 year ago

“The wig colour was a bit of a false red. I have had to give it away.”

Posted 1 year ago

Hi Rose. Thank you for your review. We are sorry to hear that you are unhappy with your purchase. We do allow customers to return unsuitable items within 14 days of receiving them. If you wish to discuss this further, please do call us on 01484 844557, and we will do our very best to assist. SW Team

Posted 1 year ago

“Overall I’m happy with the customer service but not been completely happy with the wigs that I’ve purchased. I’ve had maybe 5 of the Ivy wig over the last 7 years or so, first 4 wigs were perfect but the last few I’ve ordered aren’t the same…they’re coming up smaller in size, not as long at the sides and fringe is not the same. I’ve been quite disappointed when the first few were exactly like my own hair was.”

Posted 1 year ago

Thank you Liz for your review, we really do appreciate it. It's lovely to know that you have been happy with the Customer Service you have received. We are however sorry to hear that you have not been happy with your recent purchases. If you do ever have any queries regarding the quality of your order, please do let us know as soon as possible so that we can take this feedback onto our suppliers and hopefully resolve the issue for you. I hope you enjoy the rest of your day, SW Team

Posted 1 year ago

“good quality, though would have preferred to have the crown area more realistic.”

Posted 1 year ago

Thank you for your review. We're sorry to hear that you are unhappy with your recent purchase. If you do require any assistance in choosing an alternative, then please do contact us on 01484 844557, and we will do our very best to assist. All the best, SW Team x

Posted 1 year ago

“My experience with customer service was not brilliant - I thought the girl was off handed and patronising. I couldn’t find the link to the return label and had to ring twice . I then had to ask for the address to write manually. The actual return processing was quick and trouble free. I found the repeated taped reminders about how great the customer service team was , grating to say the least. I had a completely different more positive experience with a rival company.”

Posted 1 year ago

We’re so sorry that your SW experience was not fabulous on this occasion. This is certainly not what we aspire to. Call us if you have any more specifics and we will do our very best to help.

Posted 1 year ago

“Last one nothing like I ordered always to long and thick”

Posted 1 year ago

Hello Donna, thank you for your review. We're so sorry to hear that you are unhappy with your recent order. If you do have any queries/questions regarding a style, please do not hesitate to contact us on 01484 844557, and we will do our very best to assist. SW Team

Posted 1 year ago

«
1
2
3
4
5
»

Simply Wigs is rated 4.8 based on 12,200 reviews