UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in making sure I ordered the right part, once ordered received within 5 days even though they said it could be upto 2 weeks. Great service.”

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Posted 5 years ago

“they were not able to locate my part but they was very helpful and communication was very good seem a good honest company thanks”

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Posted 5 years ago

“Excellent and very helpful advice given.”

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Posted 5 years ago

“Fast Reply. But unfortunately you was unable to supply the Drawer”

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Posted 5 years ago

“Excellent advice from Kenneth. Purchased thermostat and fridge works a treat!”

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Posted 5 years ago

“Your response to my enquiry was rapid, asking further information from me. In the event I decided that there was so much that needed doing to my fridge that a new one was a better proposition and it will arrive e on Monday. It is quite likely that I will need your help and advice at some point in the future. Many thanks Anita Pearce”

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Posted 5 years ago

“Excellent service. Kenneth tracked down the parts for my VERY old oven and then dispatched them promptly. All fitted and my oven is working better than it ever has! Thanks very much”

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Posted 5 years ago

“Very helpful for getting spares etc”

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Posted 5 years ago

“Answered my query on a Sunday afternoon! Got the salad draws I needed for my Liebherr fridge. Quick and efficient!”

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Posted 5 years ago

“The item was pleasantly received earlier than scheduled. It was well packed with adequate protection. I am satisfied with the service and will recommend your company to any potential customer.”

UK Whitegoods 4 star review on 7th August 2021

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Posted 5 years ago

“Exactly what wanted to replace a broken fridge door shelf. Delivered within the expected time. Recommend UK whitegoods to buy from”

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Posted 5 years ago

“Had trouble finding a part for our fridge/freezer but Whitegoods came to the rescue so we are very happy with the outcome. Thankyou so much”

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Posted 5 years ago

“Sorry for the delay I have just fitted the part to my appliance. The service I received was very good and very quick i would not hesitate to use your company again should I need to.”

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Posted 5 years ago

“Really went the extra mile to try to locate a small part I needed for an oven. I appreciated the help.”

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Posted 5 years ago

“Staff knowledgeable, helpful and efficient, the light bulb was identified very quicdkly and delivered within a couple of days.”

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Posted 5 years ago

“Needed a replacement part for fridge freezer, they replied advising no current replacement and that it had been discontinued which was corroborated by other sources.”

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Posted 5 years ago

“i have dealt with this company several times before in the past and always found them to be excellent their goods r of a 1st class quality their service is 2nd to none thjey r always extremely helpfull even when dealing with people like me that dont even give them the applaince make sometimes i would have no problem at all in recommending this company to the world his wife and even his dog if only all the companies on the web were as efficent as this 1 it would make live so much easier”

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Posted 5 years ago

“Really helpful support to find the right product for my replacement freezer drawers. Arrived quickly and fuss free.”

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Posted 5 years ago

“Very helpful and friendly staff great to business with”

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Posted 5 years ago

“very very helpful-- was confused re which hinge to purchas for an intergrated fridge-had help immediately from whitegoods via messaging --received goods next day although i did pay extra for 1st class--fridge repaired within 24hrs--much needed in the hot weather we were experiencing--thank you”

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Posted 5 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews