UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Work as intended”

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Posted 3 years ago

“Easy to order. Fast delivery.”

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Posted 3 years ago

“I ordered a part for my elica cooker hood which was £45 and delivery on top. However this still didn't fix the problem so I emailed white goods in Decemberv2022 for some advice and there has never been a reply to me.”

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Posted 3 years ago

Try checking spam folders, we always reply.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very pleased with UK Whitegoods, this is the second item I have purchased from them, both of which have been spot on. This time I required heater/pump for our Siemens dishwasher, saw one on their website, to which they verified it was the correct one for my model. Bit pricey, I did way up about getting a new dishwasher but went ahead with the purchase. Very quick delivery, easy to fit into my dishwasher which is now working again. All in all, a big thumbs up to UK Whitegoods”

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Posted 3 years ago

“My email enquiry was answered immediately and the order arrived on time, Appreciate knowing that if there should have been a problem a telephone number was provided. Would use this company again.”

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Posted 3 years ago

“Product might of been good, I'll never know as I HAVENT RECEIVED IT. Even after paying for better postage.”

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Posted 3 years ago

“Unfortunately my experience was not good! I ordered 4 x Metal grease filters in good faith items showing in stock then a couple of days later I had an email to say no stock and would I like a refund! Must say refund process was very quick.”

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Posted 3 years ago

“Did not stock what I need”

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Posted 3 years ago

You best go poorly review all the other companies that can't supply what you need as well then.

Posted 3 years ago

“I had a problem with my washing machine, I contacted Whitegoods and spoke with a knowledgeable guy called Rowan. No, messing about diagnosing the problem, gave me the part number, and a great price for fitting, no pressure just clear advice and support and it's all done. Saved me from buying a new washing machine. Would use this company for any Whitegood purchase or repair.”

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Posted 3 years ago

“Bought a oven bulb from this business and it was great!! Worked perfectly”

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Posted 3 years ago

“I've had an Indesit washing machine for a very long time and it has had hard service. The drum bearings began to grind and the drum to move about inside its casing The bearings definitely were worn out. I tried everywhere for a set of bearings, with no success and after viewing a video on UTube, I decided to change the whole drum. I found one on UK Whitegoods' site at a good price and ordered it. The company representative contacted me to confirm it was the correct part for my machine, and it arrived within 5 days. Fantastic service from a company which is now my first choice when I'm looking for domestic appliances or parts.”

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Posted 3 years ago

“I enquired about a spare part for my cooker which sadly was now obsolete but they got back to tell me very quickly”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Top service and quick reply to queries re parts options and suggestions. Good to deal with a locally based company.”

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Posted 3 years ago

“A Very helpful website which enabled me to find all the details I required to identify the correct part I required. Although I choose the slowest method of delivery the part still arrived within a week of ordering. This website will be my first "port of call" should I require anything else in the future.”

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Posted 3 years ago

“Thank you for my whitegood spare part for my washing machine I know who to call if I need anything else.withthank's.”

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Posted 3 years ago

“I took the advice on the website and contacted them with the make and model of my oven before placing the order. I ordered a glass pane for my oven which arrived well packaged.”

UK Whitegoods 5 star review on 9th February 2023

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Posted 3 years ago

“As advertised, and the cheapest retailer I could find.”

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Posted 3 years ago

“Very good, quick and helpful response to query.”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews