UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Communication was fab. I received the item well wrapped - I didn't really have a delivery time, no time was given, so if I had one little negative on this; it was not knowing when it was due to arrive.”

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Posted 3 years ago

“First Class ! Helped to diagnose the problem, answered questions in the hour. Very friendly and knowledgable about products. Purchase thermistor that fixed my fridge freezer. Prices very reasonable (30 % cheaper than competitors). Pleasure to deal with. If only others were more focused on helping the customer, rather than their bottom line. I will definitely be back ! Oh, and a library of information on their forum. Well done ‘UK Whitegoods’.”

UK Whitegoods 5 star review on 15th February 2023

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Posted 3 years ago

“Excellent service, obviously a genuine OE part. Fair price, delivered promptly as promised. Will definitely shop here again.”

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Posted 3 years ago

“Struggling to find the right part for my fridge and thought I would try uk whitewood. They replied to my email super quick with the correct part. Delivery was good and packaged well. Thank you so much”

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Posted 3 years ago

“Thanks for the quick response on Beko Tumble dryer Ntc temperature door stat unable to get the value in ohms but was told it was a genuine part .as two other companies have sent the incorrect part as I request A10 k ohm and not 4k many thanks ex white goods eng”

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Posted 3 years ago

“Very Good Service very easy to find what I needed and a reasonable price”

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Posted 3 years ago

“Very impressed with the service. Almost instant replies to my queries and very helpful information. So thank you”

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Posted 3 years ago

“Very helpful and considerate response to a difficult question. Would recommend.”

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Posted 3 years ago

“Only place to stock a part for my 20year old oven. Simple ordering and quick to respond to a later query. Will use them again.”

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Posted 3 years ago

“I was very pleased with the response I got from white goods in regards to my enquiry. I received a reply within 10 minutes via email which also contains a link to the product I was needing for my washing machine in which I immediately placed an order for the item.”

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Posted 3 years ago

“It arrived. Part works. Took over a week otherwise 5*”

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Posted 3 years ago

“Excellent service and delivery”

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Posted 3 years ago

“What a load of nonsense I have been asked to review the product before receiving the item. Uk Whitegoods must think I should have received the goods, but I haven't. So delivery wise terrible. It is delivered by EVRI, and they are shocking, the previous incarnation of EVRI was ok, but I have had issues with EVRI frequently now.”

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Posted 3 years ago

You get issues with all carriers, some people always complain about every single one of them, including ones we don't even use.

Posted 3 years ago

“Good communication when i needed assistance in identifying correct part”

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Posted 3 years ago

“Great customer response when looking for a part..”

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Posted 3 years ago

“Satisfied with the order”

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Posted 3 years ago

“Although you were not able to provide me with the spare part I was looking for, you were extremely efficient in responding to my enquiry. I would not hesitate to come back to you again and recommend you to my colleagues. Thank you”

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Posted 3 years ago

“Always great service. Product arrives when promised.”

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Posted 3 years ago

“The part I ordered was supposed to fit the compartment of the freezer. However, its too wide”

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Posted 3 years ago

“Thanks for part much appreciated”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews