UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Our oven is 30 years old and still working as if new. The fact that your company could supply us with the part that was needed was amazing so any part, if needed in the future, you will hopefully have in stock.”

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Posted 3 years ago

“Extremely helpful. knowledgeable with a passion to assist . Definitely use again”

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Posted 3 years ago

“Most helpful and quick to respond to my questions. Fair pricing and quick delivery.”

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Posted 3 years ago

“Promp reply from my e-mail, when querying a part. Very good service. Tracking the delivery could be a bit easier though.”

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Posted 3 years ago

“Easy to find the spare part I needed on the website. Competitive price - I chose the cheapest (slowest) postage option, but the part arrived within the week.”

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Posted 3 years ago

“quickly, nice happy”

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Posted 3 years ago

“I always read the reviews on sites and this site was given some bad ones, however, the replies given by the company were among the most thorough I've ever seen on the net and it appeared to me the company was NOT at fault. My order arrived promptly, was the correct genuine part as was clearly stated on the page and was CHEAPER than other sites so it's all good. Will use them again if I need parts.”

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Posted 3 years ago

“It was a good experience. I had been given a time range. Although the part ordered was not in stock, Whitegoods still delivered within the date range specified. They were also prompt on answering my queries.”

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Posted 3 years ago

“Good website, easy ordering and good description of the product. Perfect fit although the cooker company Britannia had changed the product slightly. Took 7 days to get to me but kept informed that this was the time to delivery. Slightly more expensive compared to the others in the market but less so than the manufacturer of the cooker. The complete description and pictures of the device made up my mind for me Reliable. Strongly recommended.”

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Posted 3 years ago

“Wonderful service”

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Posted 3 years ago

“Easy to use website, good prices, fast delivery and replacement part worked perfectly.”

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Posted 3 years ago

“Prompt and knowledgeable replies to all my queries. Once i had placed the order it was despatched and received quickly. Highly recommended.”

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Posted 3 years ago

“Used firm previously prompt reliable service . Found part I needed easily on site . On same page of item I needed was the screw to fit the part (which I didn’t think I needed ) so I bought one just incase . Good I did as screw in oven had distorted . Thank you”

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Posted 3 years ago

“This was not a good experience as we did not receive the spare part for over a week, so had to spend a fortune living on takeouts, an expensive alternative when you've got children.”

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Posted 3 years ago

“very happy with item would use again”

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Posted 3 years ago

“ordered 2 weeks ago but still not received”

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Posted 3 years ago

“Asked them for a quote . I think it was double the price of other retailers”

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Posted 3 years ago

“Ordered oven element from you. Emailed you 3 times with queries with no response. Telephone number given as contact not available, message directing me to email address with no response. Paid extra for courier delivery, however, arrived late. Ordered the item from another company for half the price and it arrived within 2 days.”

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Posted 3 years ago

“Although the initial part delivered was incorrect, after a brief email for clarification, the correct part was sent. No drama, no queries, no messing - thanks!”

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Posted 3 years ago

“The only website I found that could supply a replacement for the dishwasher part I needed, everywhere else just said it was unavailable. My email enquiry about taking information was answered instantly, and was very helpful.”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews