Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,727 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,727 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use platform, good offerings, simple handling, will use it again!”

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Posted 8 months ago

“Muy bien, gran empresa y todo muy fiable!!”

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Posted 8 months ago

“Super fast response excellent customer service I can’t say enough positive things the whole experience was seamless”

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Posted 8 months ago

“Great experience, would use again”

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Posted 8 months ago

“It was my first experience and it didn't fail. Thank you, Shiply”

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Posted 8 months ago

“Good service. Although, I have not used any in this year.”

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Posted 8 months ago

“Very useful site, transport of large items has never been so reasonable”

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Posted 8 months ago

“Un placer, repetire!”

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Posted 8 months ago

“Excelente”

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Posted 8 months ago

“Pick up should have been 2-4 but arrived 6:30. two and a half hours late because of a flat tyre. Not good for a delivery firm. I had the option to change day but I lived 2 hours away so not feasible to go another day. I also had to arrange extra care for family member.”

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Posted 8 months ago

Hi Ava, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 8 months ago

“Very good, professional”

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Posted 8 months ago

“They promised me they would pick up my item on a certain day. One of their trucks broke down and it was going to be delayed, but they made it right and found a way to get my item picked up and to me on time. I would definitely use them again”

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Posted 8 months ago

“Fantastic delivery absolutely no complaints whatsoever. Great communications and a great guy. Would definitely recommend”

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Posted 8 months ago

“tut was es soll. danke”

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Posted 8 months ago

“Shiply was awesome they provided us with a lot of great options we were very satisfied!”

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Posted 8 months ago

“Fast, friendly, efficient, good prices”

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Posted 8 months ago

“Content d'avoir trouvé ce service, quelques bugs mineurs dans l'interface mais je suis globalement satisfait du service.”

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Posted 8 months ago

“Très satisfait. Livraison rapide et suivi du transport en temps réél via Whatsapp.”

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Posted 8 months ago

“Excellent service - kept fully informed and punctual and efficient. Well done Josh.”

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Posted 8 months ago

“Quick, efficient, and friendly with drivers who did an amazing job with the loading on and off. The dispatchers (Nancy) (David) and (Ashton) were with me from the beginning to the very end. I would definitely use this company again and recommend them highly.”

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Posted 8 months ago

Shiply is rated 4.5 based on 43,727 reviews