Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,215 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,215 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Overall great experience!!”

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Posted 8 months ago

“Very efficient!”

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Posted 8 months ago

“Fast , efficient and effective from booking the shipment to the end of the task.”

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Posted 8 months ago

“Prompt, courteous and friendly.”

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Posted 8 months ago

“Everything went great. Good platform”

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Posted 8 months ago

“Site génial”

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Posted 8 months ago

“Background: A transport provider said they could pick it up on a certain date, then reneged after I paid the deposit. My REAL gripe is that in order to get a refund, Shiply make you fill out a customer service form requiring 'detailed answers' to get the refund you're legally obligated to receive. Just give me back the money!!”

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Posted 8 months ago

Hi, I'm really sorry to hear the transport provider let you down after confirming the date — that’s understandably frustrating. Regarding refunds, we require a brief form to be completed so that we can confirm the facts and ensure a fair process for both parties. It’s not meant to be burdensome, just enough to verify the cancellation and action the refund swiftly. If you haven’t already, please email support@shiply.com and we’ll assist you promptly. Kind Regards, Megan

Posted 8 months ago

“The first company I worked with was awful and was not able to get my car out despite an extended deadline. Communication was bad and the whole process was unnecesarily stressfull. The second company was supurb. They were on time and comunicative.”

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Posted 8 months ago

Hi Melodie, I'm sorry to hear that your initial experience on the platform caused you unnecessary stress. That’s certainly not the level of service we aim to facilitate. I'm glad to hear your second transport provider delivered a much better experience — I know how important clear communication and reliability are. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 8 months ago

“Muy responsables y puntuales”

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Posted 8 months ago

“I would like to thank Nikolay and his team for his excellent work. He brought my car in excellent condition from Germany to Bulgaria and kept me up to date with every step of the way. Highly recommend him.”

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Posted 8 months ago

“Alles super gelaufen. Top, weiter so”

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Posted 9 months ago

“devis reçus rapidement avec des prix raisonnables . La couverture d’assurance complémentaire est chère mais mon assurance moto couvrait le risque en cas de dégradation. donc renseignez vous avant de payer. j”

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Posted 9 months ago

“Very fast, very simple”

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Posted 9 months ago

“D3 did a very great job moving me. The team was dedicated about moving the items to avoid causing any damage. The pricing was also great which was a great price for the size of the home.They will be the first company to call for my next move.”

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Posted 9 months ago

“Good and fast response. I found an offert very soon. Good communication.”

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Posted 9 months ago

“The communication was excellent . The driver was contacting me every time. When the driver arrived to pick my car up the engine didn’t start & the driver jumped the car battery & made it start. Very friendly, courteous & nice. I highly recommend it. Thank you so much to bring my car home. I really appreciate it.”

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Posted 9 months ago

“The driver was on time, communicated frequently along the way! I couldn’t have asked for a better experience!!”

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Posted 9 months ago

“Can’t communicate numbers, makes for a less transparent experience.”

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Posted 9 months ago

“Thank you for a great site.”

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Posted 9 months ago

“its wonderful...”

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Posted 9 months ago

Shiply is rated 4.5 based on 43,215 reviews