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Shiply Reviews

4.5 Rating 43,825 Reviews
100 %
of reviewers recommend Shiply
4.5
Based on 43,825 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Top Service. Abwicklung zuverlässig und preislich gut
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Posted 1 year ago
All was perfect!
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Posted 1 year ago
Used it many times - very satisfied
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Posted 1 year ago
very good from start to finish, SBDIRECT easy to deal with great communication from start to finish
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Posted 1 year ago
Super! Highly recxomended!
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Posted 1 year ago
Thank you to the guys at FastLine for the service provided in collection and delivery of a heavy item from London to the North West area. Not only were they the cheapest quote I received, their communication and willingness to go the extra mile was top class. I would definitely recommend this company and would not hesitate to use their services again. Thanks you. Alan from Southport.
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Posted 1 year ago
delivery was in time, the goods ware well managed, just perfect
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Posted 1 year ago
Pas de critique. Tout est très bien.
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Posted 1 year ago
I used this company to return something for my father, the courier I used has not provided the POD I need to get a refund for him, Shiply have been less than helpful in helping me get the information from a company on their site. If you want somewhere with decent customer service and a willingness to help then don't use this company. Once they've got your money you are left high and dry. I actually have no idea if the chairs I returned have even been delivered or not.......terrible service.
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Posted 1 year ago
Hi Clare, I'm really sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. Proof of Delivery (POD) is provided by the transport provider directly, and we always recommend confirming these details with them before booking. While Shiply acts as a platform to connect users with transport providers, we take all concerns seriously and encourage you to leave a review on the provider’s profile to help others. If you need further assistance, please reach out to us at support@shiply.com, and we’ll do our best to help. Kind Regards, Steve
Posted 1 year ago
Very nice experience! It was easy and uncomplicated. Loved it!
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Posted 1 year ago
Uncomplicated and good
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Posted 1 year ago
The first driver contracted did not show, but the second one was excellent.
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Posted 1 year ago
Problemlose Abwicklung
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Posted 1 year ago
Quick and clear delivery Great job
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Posted 1 year ago
Very fast and on time THANKS 😊
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Posted 1 year ago
Straight forward service
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Posted 1 year ago
great website
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Posted 1 year ago
Shipley made my transport so easy and would definitely use them again. It was a painless and very professional.
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Posted 1 year ago
Great delivery and courteous driver. The worked hard to make sure I was happy woth the shipment.
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Posted 1 year ago
Pour moi bonne prestation
Shiply 5 star review on 1st February 2025
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Posted 1 year ago
Shiply is rated 4.5 based on 43,825 reviews