Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,223 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use!”

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Posted 9 months ago

“Everything went well”

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Posted 9 months ago

“Site fiable”

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Posted 9 months ago

“The haulier has stolen the goods”

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Posted 9 months ago

Hi Josh, We're sorry to hear that you had a negative experience. Shiply takes issues of theft very seriously, and we strive to maintain a secure and reliable platform for all our users. If you believe you experienced theft while using our platform, please report the incident to our support team at support@shiply.com. We will do our best to assist you throughout this process. We highly encourage you to cooperate fully with the police to address this theft case. Additionally, it's important to keep all relevant documentation and records related to the shipment, as they may be needed for the investigation. Thank you for bringing this to our attention, and we apologise for any inconvenience you may have faced. Kind Regards, Steve

Posted 9 months ago

“Plateforme très pratique troisième fois que je l utilise, jamais de problème Un gros meuble, un scooter, une voiture Je recommande”

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Posted 9 months ago

“Very fast and organised. Ben contacted all parties. Would definitely use again.”

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Posted 9 months ago

“Perfect und schnell”

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Posted 9 months ago

“Got my car to Florida quickly. Everyone we dealt with was nice. A few miscommunications but they made it right in the end. Would use this service again.”

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Posted 9 months ago

“First company said $700 & weeks in advance told me they could meet date . Called and whoops &800 & can’t be there when you requested. I found Big Fish Co who promised delivery on 5/29 and $800. Ended up not delivering till 6/2 and cost me over $300 to rent a car till delivery, This whole industry should be.looked into by the government as systematic broken promises”

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Posted 9 months ago

Hi Joseph, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. Please make sure to confirm all important details, such as timing, pricing, and expectations, directly with the transport provider before accepting a quote to avoid future issues. If you are disappointed with your transport provider, we encourage you to leave a review on their Shiply profile so other users can be more aware of your experience. If you need help with anything else, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 9 months ago

“Servicio excelente, ofrecen varios presupuestos para elegir”

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Posted 9 months ago

“I have Booked a Sofa collection & delivery to my place through SB Direct. I have had a BRILLIANT EXPERIENCE & EXCELLENT SERVICE. Luckas & his mate were very hardworking, helpful, reliable & trustworthy guys. Many Thanks Luckas for delivering my sofa set from Milton Kynes. Will definitely recommend you & your service to my friends & family. Would highly recommend them…”

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Posted 9 months ago

“Aaaaaaaaaaaaaaa”

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Posted 9 months ago

“Good job 👍”

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Posted 9 months ago

“Excellent, easy to use”

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Posted 9 months ago

“After I put down deposit, no one contacted me at all. I have tried to call them several times. NO luck.”

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Posted 10 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, John

Posted 10 months ago

“Depanneur au top, très sérieux, bonne confiance.”

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Posted 10 months ago

“Super application pour les devis dépannage”

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Posted 10 months ago

“Delivery made via the following company: mz1116 . Driver due at 7pm, showed up at 11pm. No updates. Only at 10:30 One person texted me when I was already I my bed announcing he was arriving in 30 minutes. I paid someone to help load for 3 hours — wasted. Left alone at night to move furniture. Driver was polite, but the company is disorganised and unprofessional. The company owner initially asked me to pay into her personal bank account, which I consider a serious irregularity. I insisted on receiving an invoice and paid into the business account instead. This was unprofessional and unacceptable. Avoid this service completely and be extremely careful.”

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Posted 10 months ago

Hi Sally, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 10 months ago

“Excellent service provided. Easy to use website. I was able to choose from a list of transport/courier providers for the best price for my needs. Communication was excellent between transport provider, myself and Shiply and I was kept informed every step of the way. The whole process was very easy from booking, through to collection of my purchase and delivery. There were no issues in the whole process and I would glady use Shiply again. Top rate +++++”

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Posted 10 months ago

“John from Load Makers was very helpful thought the whole process. My car got shipped quickly and safely.”

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Posted 10 months ago

Shiply is rated 4.5 based on 43,223 reviews