Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,736 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,736 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I will definitely use Shipley again in the future”

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Posted 9 months ago

“No problems. Good”

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Posted 9 months ago

“Easy to use and with a lot of options.”

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Posted 9 months ago

“Fácil de contratar y transportista muy profesional”

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Posted 9 months ago

“I managed to find a great offer with a fantastic professional and make my move to the new university with all my belongings really smooth and straight forward.”

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Posted 9 months ago

“Good experiencia”

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Posted 9 months ago

“Top platform”

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Posted 9 months ago

“Merci top livraison”

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Posted 9 months ago

“Fast delivery and great communication from Mike. Thanks”

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Posted 9 months ago

“PegasLogix failed to pick up our items. They failed to communicate that they would not be arriving at any time during the agreed upon day, despite numerous attempts to reach them about our delivery window. We are now forced to find last minute alternative shipping arrangements. We need a refund of our deposit, which they also failed to confirm they are providing.”

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Posted 9 months ago

Hi Ginette, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 9 months ago

“Prinzipiell waren wir zufrieden. Dass wir quasi gezwungen wurden, eine Versicherung für den Transport abzuschließen fanden wir nicht in Ordnung! Der Transport mit unserer "Wahl" hat sehr gut geklappt.”

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Posted 9 months ago

“Good price for distance collected and dropped of promptly”

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Posted 9 months ago

“Great website”

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Posted 9 months ago

“RK Logistic and deliverys I woul recommend this company 100%. Perfect communication, very gentle man, patient, helpfull and kind. Everything was perfect!!!! Thank you xx”

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Posted 9 months ago

“Found Cheap Auto Transport through your platform. Paid 51 dollar reservation fee as requested. Peter at Cheap Auto Transport demanded I venmo 250 dollars to a driver BEFORE they would even come to my vehicle! I refused, Cheap Auto Transport agreed to refund my fee but now refuse to do so! Absolutely terrible experience! Your platform states COD several times? Don't use this company ever!”

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Posted 9 months ago

Hi Edj, I'm really sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. We advise not to pay transport providers upfront on our platform if they are less than six months old to avoid such issues. As for your deposit, our support team can assist in reviewing this and ensuring the appropriate action is taken. Please contact us at support@shiply.com with your booking details so we can look into this further. Kind Regards, John

Posted 9 months ago

“Grande aide”

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Posted 9 months ago

“Shiply provided a good variety of quotes which allowed me to choose a carrier aligned with our moving needs and negotiate a deal within our budget.”

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Posted 9 months ago

“Timely and helpful … would use again….”

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Posted 9 months ago

“Rick-RCS are highly recommended With excellent communication, they delivered on time, and did everything they said they would.”

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Posted 9 months ago

“Das Gute: Man findet jemanden, der einem sein Zeug von A nach B bringt. Das Schlechte: Die Seite ist unübersichtlich und sehr unkomfortabel, das machen andere besser (z. B. Kleinanzeigen). Wenn man den Anbietern zusätzliche Daten geben will, wird ein Betrugsversuch unterstellt, da man Kontaktdaten austauschen würde. Bei Auftragserteilung wird einfach der ganze Vorgang komplett gesperrt, bis die Provision bei Shiply angekommen ist. Die Bezahlung per Lastschrift erfolgt schleppend, was zu Verzögerungen beim Transport führt. Bei mir ging die Lastschrift erst auf Nachfrage raus (1 Woche!), das war viel zu spät für den eigentlich geplanten Termin. Erst wenn die Provision (das ist das Allerwichtigste!) bei Shiply angekommen ist, bekommt man die Kontaktdaten und kann Termine vereinbaren. Man kommt um Shiply nicht herum, aber es macht wirklich keinen Spaß! Mal sehen, ob ich dieses Mal einen Bestätigungslink für diese schlechte Bewertung bekomme. Letztes Mal tat sich nichts...”

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Posted 9 months ago

Shiply is rated 4.5 based on 43,736 reviews