Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,183 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Alles super geklappt. Pünktlich, freundlich , guter Preis. Sehr zu empfehlen.”

Shiply 5 star review on 10th September 2025

Helpful Report

Posted 6 months ago

“37€ en gastos de gestión me parece muy exagerado.”

Helpful Report

Posted 6 months ago

“Used Shipley for the first time to collect a car I’d bought off eBay. Found the process really easy, went with Ryan at MERCTRANS. His communication was great, kept me informed of when he will collect and deliver. Very competitive quote and delivered my car the next day.”

Helpful Report

Posted 6 months ago

“Great communication- on time - everything went as planned”

Helpful Report

Posted 6 months ago

“SPEEDY DAN 👍🏼 provided an excellent service. The most competitive, collected and delivered very quickly even though my consignment was on a flexible service. Responded quickly to my enquiries and updated me on delivery throughout. Would definitely use again and recommend. Jane (Devon)”

Helpful Report

Posted 6 months ago

“Excelente servicio en el traslado de 2 motos, rapido y servicial. Lo contrataría otra vez sin duda.”

Helpful Report

Posted 6 months ago

“Delivered in immaculate condition with cheerful and friendly service and attention. Would recommend this firm.”

Helpful Report

Posted 6 months ago

“Helped to find someone to properly transport my motor bike in a short time frame.”

Helpful Report

Posted 6 months ago

“Excellent team work, no matter if it’s an item or full van, the company works as a team handling the items one to another as a chain what makes the job much easier and quicker, approximately 15- 30 minutes to upload full van. Friendly atmosphere, extra requests for additional fees are welcome, theirs are fab! Can handle 3 or 4 jobs in a day. Highly recommending”

Helpful Report

Posted 6 months ago

“Excellent vraiment top”

Helpful Report

Posted 6 months ago

“bonjour, un peu compliqué de les avoir au téléphone la première fois, mais ensuite tout c'est déroulé comme prévu, depuis la prise en charge du véhicule jusqu'as sa livraison, a la date et aux heures prévu , VU les tarifs raisonnables qu'ils pratiquent et leurs professionnalisme, je n'hésiterai pas a faire appel a eux une prochaine fois, merci encore, je recommande.”

Helpful Report

Posted 6 months ago

“Excellent service. Very responsive, reliable and great communication all the way. I certainly recommend”

Helpful Report

Posted 6 months ago

“Very good people, stayed back and finished the job even if it was late !! Jagdeep and Gurtaj were really friendly and helpful. Highly recommend !!”

Helpful Report

Posted 6 months ago

“Funktioniert einfach und transparent.”

Helpful Report

Posted 6 months ago

“Well organized, equipment arrived in perfect condition. I would use Shiply again.”

Helpful Report

Posted 6 months ago

“Gutes Portal für Käufer, um Angebote für den individuellen Warentransport zu erhalten. Portal ist intuitiv zu bedienen. Angebote kamen auch sehr schnell.”

Helpful Report

Posted 6 months ago

“the price to the trucker ,rapid transport kings paid separately was $750.00 . bha logistics service fee was $191.10 shiply protection plan,booking deposit and service fee was $ 370.00 i understood the shiply fee to be $90.00 so i paid $561 in fees for a $750.00 haul . i will not be using shiply again owner of northeast millwork corp.”

Helpful Report

Posted 6 months ago

Hi Peter, Sorry to hear about your disappointment with the costs. I understand how frustrating it must have been to feel that the fees were unclear or did not meet expectations. To clarify, Shiply only charges the initial service fee and any optional extras, such as the Protection Plan, at checkout. Any further charges you mention (such as from BHA Logistics) would have been separate to Shiply and arranged directly with the transport provider. If you still need assistance with your listing, please reach out to us at support@shiply.com, and our team will be happy to help. Kind Regards, Steve

Posted 6 months ago

“They found me the best price and found me a good driver.The delivery was very good and the driver was very nice and polite.”

Helpful Report

Posted 6 months ago

“Estupendo servicio. Eficaces, simpáticos, perfecto todo!”

Helpful Report

Posted 6 months ago

“If I there was anything below 1 I would give the driver that. Minutes before pick up he sends a message via shiply that his van broke down. He s very rude and has not empathy. I am supposed to vacate this place and now I am stranded. The prices other van man are charging because I need a van like now are very high. He could even call yet he has my number. He said, " am I supposed to carry your stuff with my head?? What a very rude man. I would like to be refunded!!!!”

Helpful Report

Posted 6 months ago

Hi, Sorry to hear about your experience. I completely understand how stressful and frustrating it must have been to be left stranded at the last minute, especially when you needed to vacate your place. Transport providers on Shiply are expected to communicate properly, treat customers with respect, and refrain from using the language you describe. We take reports of rudeness and failed collections very seriously and will investigate the provider involved. Regarding your refund request, Shiply only collects the initial service fee through the platform. If you’d like us to review this and arrange a refund of your deposit, please contact us at support@shiply.com with your booking details. Kind Regards, Megan

Posted 6 months ago

Shiply is rated 4.5 based on 43,183 reviews