Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,808 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,808 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“all good thank you”

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Posted 1 year ago

“Silver line Express delivered with prompt professional service. The driver was courtesy, friendly and polite. Great service!! Highly recommend!!”

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Posted 1 year ago

“First class delivery . Martin kept me up to date with progress . Nice guy . Many Thanks”

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Posted 1 year ago

“John was absolutely brilliant. He went above and beyond to bring a car for us from Essex to Glasgow in a day. He was helpful and informative and I felt the car was completely safe with him. Some of the other companies who bid were awful and no help. I would give John 100 stars if I could. Would highly recommend him above all the others. Thank you John.”

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Posted 1 year ago

“Great communication every step of the way. Delivered sooner than expected. Highly recommend.”

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Posted 1 year ago

“I received a number of quotes to transport a motorcycle from Spain to UK. I chose a quote of 655 GBP. I accepted the quote, Shipley asked me to pay 165 GBP to release the contact information. The transport company´s fee is 490 GBP. Shipley get 165 GBP. This is 33% fee, an outrageous amount to act as a computerised agent middleman. OK, it is efficient, but the fee is exhorbitant.”

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Posted 1 year ago

Hi Mark, We appreciate your feedback, and I understand your concerns regarding the fees on Shiply. We feel that our commission rates are fair and reflect good value. This fee helps us maintain the platform and provide support services. However, we understand that not all our customers feel the same way, and we appreciate the feedback. If you need any further assistance, please get in touch with our support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Shiply delivered quality service. Much appreciated.”

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Posted 1 year ago

“Contacto variado con todo tipo de transportistas para enviar cualquier cosa a donde sea. Todo tipo de presupuestos y variados.”

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Posted 1 year ago

“Wenn ich mal wieder was zu transportieren habe dann immer wieder mit Shiply. Man sollte aber Seitens Shiply mal über PayPal nachdenken weil es Leute geben soll die kein Klarna, Google Pay oder Kreditkarten haben.”

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Posted 1 year ago

“I am dyslexic , so things for me are a lot harder to do. The first time i have ever done this , the service is excellent. I felt safe online , the delivery was excellent as promised, and the delivery driver explained everything to me, transaction was made easy for me thank you”

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Posted 1 year ago

“Excelent service! Un servicio excelente!! Toller Job erledigt! Alles gut und pünktlich angekommen!”

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Posted 1 year ago

“Very good boys, very fast and safe delivery of my honda shadow 400. Ill use them again when it's time to move out. Recommend 100%.”

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Posted 1 year ago

“Reliable, careful, excellent communication,”

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Posted 1 year ago

“Mile was great! Quick, efficient and effective. Also had great communication! Load Master always comes through!”

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Posted 1 year ago

“Very good service, always answered the phone and was very professional. Highly recommend”

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Posted 1 year ago

“It was great to be able to see so many quotes at once!”

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Posted 1 year ago

“The driver damaged my item, he admitted he damaged it, then lied about having commercial insurance and I never got paid for the damage. I will never use Shiply ever again.”

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Posted 1 year ago

Hi Raymond, I’m sorry to hear that your item was damaged during transport. Transport providers on Shiply are expected to have the appropriate insurance to cover any potential damages, and it’s unacceptable for a provider to mislead customers about their coverage. If you haven’t already, please contact us at support@shiply.com with your booking details so we can investigate this issue further. If the transport provider admitted fault, we want to ensure the matter is properly addressed. Kind Regards, Steve

Posted 1 year ago

“Todo perfecto. Bien”

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Posted 1 year ago

“Nous avons beaucoup apprécié la rapidité avec laquelle nous avons reçu des propositions de devis après notre demande de transport et les prix compétitifs de ceux-ci.”

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Posted 1 year ago

“Worst experience ever. We found a convenient price, confirmed, paid the deposit, and they disappeared. Nobody picked up the boat, nobody from Shiply replied to our ticket. No phone number to contact. We felt abandoned.”

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Posted 1 year ago

Hi Dany, I am sorry to hear that your recent experience with Shiply and your chosen transporter was not positive. This is not the standard of service we expect from registered transport providers. Regarding communication, I apologise for any inconvenience caused. Shiply no longer offers phone support. The best way to contact us and get assistance is through email at support@shiply.com. Our customer support team will be happy to help you with any issues or concerns you may have. We always strive to provide support as quickly as possible. Please reach out so we can help resolve this for you. Kind Regards, Megan

Posted 1 year ago

Shiply is rated 4.5 based on 43,808 reviews