Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,672 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,672 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This company has great communication! Everything was shipped with care and attention to detail and requested delivery dates. Gia and Michael are fantastic! Very pleased with the process, communication, and people!”

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Posted 1 year ago

“Première expérience sur Shiply. Tout s'est parfaitement déroulé, grâce à leur livreur Matt. Plate-forme efficace et facile d'accès. Je recommande.”

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Posted 1 year ago

“Très bonne idée mais interface un peu ancienne”

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Posted 1 year ago

“Excellent service by Paul. Put the post up asking if anyone could fit me on the same day as I needed a wardrobe collecting quickly. He arrived within a few hours collected the item and helped me with taking it off the van and into the house. Paul is a reliable, friendly and helpful and I would recommend him in a heartbeat.”

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Posted 1 year ago

“Awesome deal”

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Posted 1 year ago

“I booked Friday at lunch time, to take my F350 from Melbourne Florida to Biloxi MS they said they had a driver that would be in the area Saturday, the driver Michael showed up, I have total confidence in these guys”

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Posted 1 year ago

“Great experience! Great customer service! Thank you!”

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Posted 1 year ago

“Excellent service! Drivers were amazing and very helpful.”

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Posted 1 year ago

“Merci pour vos services.”

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Posted 1 year ago

“Thankyou ! Great service and communications from Nicky down to delivering with care. Two lovely young men, friendly and chatty . Would definitely recommend and use again 5* service .”

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Posted 1 year ago

“Very friendly efficient service would certainly use again.”

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Posted 1 year ago

“Aucun soucis, c'est la 2ème fois que je sollicite Shiply.”

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Posted 1 year ago

“Great expience!! Car was picked up and delivered just as expected.”

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Posted 1 year ago

“Very useful”

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Posted 1 year ago

“Es hat alles super geklappt. Super Service. Jederzeit wieder”

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Posted 1 year ago

“Le top du top.”

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Posted 1 year ago

“Solution efficace pour faire une livraison”

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Posted 1 year ago

“Good services and the prices are correct”

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Posted 1 year ago

“Absolute scam. Accepted a quote house move. Travelled 3 hours to be let down by the transport company. (No show with 3 different excuses). Managed to get a company to sort half the essentials but now I’m left with half of a container full which I’m still having to pay for unexpectedly around 150 miles away with no budget left. Fully appreciate it’s not Shiply that have been dishonest but they are keeping the £70 deposit for the pleasure and have completely washed their hands of the situation as it’s nothing to do with them. Would NOT recommend. Literally phone around yourself. Zero point in the service and now out of pocket.”

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Posted 1 year ago

Hi Alice, I'm sorry to hear about your cancelled transaction with one of our transport providers. When a booking is cancelled, our standard practice is to credit the deposit as Shiply credit, which can be used for future services. However, we understand this may not suit your current needs. If you prefer a refund of the deposit instead of Shiply credit, please get in touch with our support team at support@shiply.com with your booking details and request a refund. Our team will review your case and process the refund accordingly. Kind Regards, John

Posted 1 year ago

“Excellent delivery of a chair ( in2 pieces) from Bradford to Poole. Communication was perfect, with a 3 hour slot allocated the day before, and a 30 minute warning of arrival. The 2 personnel were most efficient, professional, and helpful. All round good job !”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,672 reviews