Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,806 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Genial muy organizado”

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Posted 1 year ago

“Simple et rapide. Je suis très contente des propositions reçues.”

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Posted 1 year ago

“Good experience”

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Posted 1 year ago

“BEEM has helped me transport many items such as furniture, a vehicle and family heirlooms. They are reasonably priced and handled my items with care. I won't use anyone else to transport.”

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Posted 1 year ago

“Our experience was positive and relatively quick. We received our cars right on time. Thank you Shiply. 👍”

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Posted 1 year ago

“Really useful like service.”

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Posted 1 year ago

“Good communication and fast delivery. Thanks a lot”

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Posted 1 year ago

“Shiply connected me with several offers. Once i selected one, I was billed 68 Euros for the contact. Then the supplier told me he cannot make it. But Shiply refused to reimburse the 68 Euros fees... even if no service was provided... to cut a long story short ... seek other service or you will waste your money.”

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Posted 1 year ago

Hi Fabien, I'm sorry to hear about your cancelled transaction with one of our transport providers. When a booking is cancelled, our standard practice is to credit the deposit as Shiply credit, which can be used for future services. However, we understand this may not suit your current needs. If you prefer a refund of the deposit instead of Shiply credit, please get in touch with our support team at support@shiply.com with your booking details and request a refund. Our team will review your case and process the refund accordingly. Kind Regards, John

Posted 1 year ago

“Went through Shiply got a shipper one to five days to pick it up course it was taking a lot longer than that truck broke down one excuse after another. I don’t know how the shipping company stay in business.”

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Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Steve

Posted 1 year ago

“Driver didn’t speak English but happy over all with service.”

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Posted 1 year ago

“Super service impecable”

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Posted 1 year ago

“Shiply was excellent to work with. Got quotes, accepted one, and then worked with the company to specify and complete the delivery. Great service.”

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Posted 1 year ago

“Shiply/Highway_Trans made the process of transporting our car seamless. They were responsive, quick and very fair with pricing. Highly recommend!”

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Posted 1 year ago

“I had looked at a dozen shippers before hiring Load Makers to ship my rare 1 owner low mileage motorcycle. They offered a very reasonable price and the transit time worked well for me. Leo was my transport driver and did a great job loading and securing my bike. It arrived in perfect condition in an enclosed trailer. I'm very happy with the job they did and absolutely recommend them. I'll not hesitate to use their services should I need anything shipped in the future. Thanks Leo!!!”

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Posted 1 year ago

“I feel that it would be in the best interest for Shiply to collect the funds in advance and then give the clients a code to give to the shipper when the delivery arrives to prevent possible fraud between the parties. For example our shipper, that we choose, indicated to me that he had been burned several times by clients and I think that's sad. However in the meantime I wasn't feeling too comfortable paying him directly, in full, until my shipment arrived. Anyway in our case we worked things out and I would definitely use him again. He was very professional.”

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Posted 1 year ago

Hi, I appreciate your feedback and completely understand your concerns about payment security. At the moment, payments outside of the deposit are made directly to the transport provider, but we understand how a secure payment release system could add an extra layer of protection for both parties. Your suggestion is valuable, and I’ll pass it along to the relevant team for consideration. In the meantime, we always recommend discussing payment terms with your transport provider in advance to ensure both parties feel comfortable with the arrangement. If you have any further questions or need assistance, please contact us at support@shiply.com. Kind Regards, John

Posted 1 year ago

“Muy bien, me llevaron una moto Peugeot tweet desde Valladolid a Madrid, muy formales y puntuales... Muy educados... Y cuidadosos.. sin duda repetiré...”

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Posted 1 year ago

“it was very easy to organize the transport of my car. Got immediately good offers. The choosen partner was reliable, friendly and careful with the car.”

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Posted 1 year ago

“VERY SATISFIED EXCELLENT SERVICE”

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Posted 1 year ago

“Très satisfait de votre service”

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Posted 1 year ago

“Great offer and fast reactions.”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,806 reviews