Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,223 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Todo perfecto”

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Posted 10 months ago

“Excellent option for arranging the movement or shipment of property. Gives you many options in terms of providers and costs so that you can get the job done.”

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Posted 10 months ago

“I was a little hesitant to use this service for the first time, however dealing with this company was a very great experience. From the time Sharon submitted the offer, communications with her were very detailed and excellent. The pickup time was respected as well as the delivery. I cannot conclude without commending the driver, Edgar, who was just amazing in every aspect of dealing with him. There were no surprises, the amount that Sharon bid was the amount I paid. In summary, next time I need to ship something, I will definitely give a high priority to this company and I will not hesitate a single second to give them my business. Thank you”

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Posted 10 months ago

“Great way to find out of area shipping!”

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Posted 10 months ago

“Great service. Allows different shippers to bid on the jobs.”

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Posted 10 months ago

“This site made the process so easy and really good value.”

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Posted 10 months ago

“Very good communication, prompt delivery and fair pricing. Thank you!!!”

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Posted 10 months ago

“I was due to have my car picked up and delivered to an address in Wales on Wednesday 21st, when I phoned I was fobbed off with loads of excuses. Eventually the pick up was arranged for today 24th between 0800hrs and 09.00hrs, and suprise suprise they have still not turned up following yet more excuses. Well needless to say I would never use this company again.”

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Posted 10 months ago

Hi Dave, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 10 months ago

“The company that Shipley connected us with let us down completely. Failed to collect the item and extremely poor customer service.”

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Posted 10 months ago

Hi Sarah, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, John

Posted 10 months ago

“Fantastic service from Greystones! Collected and delivered as promised. A nice guy to do business with!! Recommended!!”

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Posted 10 months ago

“Easy to use quick responses nothing to complain about”

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Posted 10 months ago

“Suelo usarlo para mis trasportes esporádicos y se consiguen buenos precios si no tienes prisa.”

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Posted 10 months ago

“Très bon services au usagers”

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Posted 10 months ago

“This is a great system”

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Posted 10 months ago

“I chose Shiply to help transport a motorcycle. I received numerous quotes. I chose one with Mikway Logistics. They tried to do a bait and switch after signing a contract to ship at a specified price. They came back and said the price would be double what the contract was. I told them to pound sand and would leave a less than positive review.”

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Posted 10 months ago

Hi, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, a change of address, or other things that are stated in their Terms and Conditions. The accepted price is what you are expected to pay and no more. If this happens, you have the option not to proceed. If you let us know at support@shiply.com, we can credit your deposit and relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Megan

Posted 10 months ago

“Sehr gute Plattform”

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Posted 10 months ago

“Cant thank these guys enough picked up my goods ( Bird Flight Cages) from Cockermouth & had them with me in Glasgow within 3 hrs . Polite guys doing the job well.”

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Posted 10 months ago

“Good way to comparison shop”

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Posted 10 months ago

“Very good service . Small delay in delivery but overall great service at competitive price. Even custom clearance was handled with no problems.”

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Posted 10 months ago

“very nice i like when it works”

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Posted 10 months ago

Shiply is rated 4.5 based on 43,223 reviews