Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,177 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gracias, vuestra ayuda para mi ha sido muy importante.”

Helpful Report

Posted 5 months ago

“Great service. Never used a courier before and wanted to send an old arm chair of my great granny’s from Aberdeen to London and i got given a very reasonable quote that was easy to accept and pay. I went with good_fellas and they communicated with me throughout the whole service. There was a slight delay with delivery (due to van issues) but I was updated throughout and all my questions were answered quickly and fully. Chair arrived in perfect condition.”

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Posted 5 months ago

“Zero notifications prior to arrival, would not support customer who entered agreement with a mover that would not deliver upstairs because they were paid too little despite the $1200 short and minimal piece move.”

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Posted 5 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 5 months ago

“I had a trouble free experience and Andre the driver was very helpful and professional. I had an unusually long machine on a pallet that was a little challenging. But driver got the job done. Pick up and delivery was within my window.”

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Posted 5 months ago

“Called in advance to confirm ETA and landed at the ETA also. Very efficient chatty nothing to much trouble including having to jump start the vehicle. Communications and organising very good. Thanks again Sally”

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Posted 5 months ago

“Service parfait du départ à l'arrivée. C'est un professionnel de confiance. Très satisfait de la prestation effectuée.”

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Posted 5 months ago

“In two dayscI had 3 serious offers”

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Posted 5 months ago

“overall good, all wells that ends well but while waiting on the arrival the communication needs to be better, but it all worked out.”

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Posted 5 months ago

“Great quick reliable service. Thank you very much.”

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Posted 5 months ago

“Overall good experience”

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Posted 5 months ago

“Unkompliziert und schnell. Hätte nicht gedacht, dass es so zügig durchgezogen würde”

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Posted 5 months ago

“All good!!!”

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Posted 5 months ago

“It is perfect if you need transport boxes, moto,...from one city to another and you are looking for good prices”

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Posted 5 months ago

“Best platform so far”

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Posted 5 months ago

“Had a couple drivers back out, but once confirmed everything was great. Would definitely use them again. William stayed on too of rearranging dispatches.”

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Posted 5 months ago

“Do not use this service !!!! And certainly do not pay for any extra insurance either they damaged a sideboard 3 weeks ago and then said well it’s cosmetic … the whole top needs re sanding and polishing and looks terrible .. it was delivered in the van with no protection and stood up on its end and not its feet … drivers couldn’t even speak to me as they didn’t speak English and frankly didn’t care … ive complained But no one cares from delivery company nor Shipley”

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Posted 5 months ago

“very good transporter, precise and who take care of the goods”

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Posted 5 months ago

“Absolut sicherer Transport meines Oldtaimers bei regenfreiem Wetter, wie abgesprochen. Danke!”

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Posted 5 months ago

“Alles OK! Fahrer sehr bemüht.”

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Posted 5 months ago

“JMC Courier Joe was one of the nicest young guys He collected and delivered within his timeline The van was immaculate Would definitely use again and highly recommend”

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Posted 5 months ago

Shiply is rated 4.5 based on 43,177 reviews