Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,525 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,525 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Overall it is good. But there are so many (over 20 companies try to contact me)”

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Posted 1 year ago

“World Wide Cargo Delivery via Shiply were awesome. Super quick delivery for a great price. Really pleased with the service.”

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Posted 1 year ago

“Hi I have a big complaint about shiply. Unfortunately the portal does not want to help new companies on shiply. Every other company that has been on shiply longer does not like new carrier accounts. Other companies post transport offers. If you are a new company on the platform, you receive this order and within 7 days they post a fake negative rating. You will get 2-3 fake ratings and shiply will immediately block your account as a user. Shiply, please tell me how we should proceed on the platform in Europe, if this is very unfair to new companies! You do not provide help to new companies. You do not verify the ratings, if they are posted correctly or not. You should stop this as soon as possible, because the market in Europe on shiply will be ruined soon. New companies should have a protective umbrella. And negative ratings should be verified. Anyone can rate your transport negatively, and shiply does not try to check if it is a fake rating. I worked for you for 1 week and I am a victim on the portal. And I didn't get any help, despite the reports. If shiply checked negative reviews of new accounts and removed negative reviews if the customer has no evidence, other companies would quickly give up unfair competition. What do I do now?? If I don't have an account? And other new companies? The same thing awaits them.”

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Posted 1 year ago

Hi Szymon, We understand how frustrating it must be to feel unsupported as a new transport provider on the platform. Maintaining a fair and safe marketplace is important to us, and we are always working to improve our processes. Your concerns about fake reviews and potential misuse of the feedback system have been noted, and we will be reviewing them closely. In the meantime, if your account has been restricted, please email support@shiply.com with your account details. Our team can investigate the reviews on your account and provide further assistance to help address any unfair competition or unfounded ratings. Kind Regards, Anne

Posted 1 year ago

“Five Star Logix and Shiply are a total scam. Scammed us out of money and then refused to unload shipment until they received more than double of the agreed up amount. Shiply offered zero assistance and Five Star Logix is part of the scam leaving you no recourse. DO NOT USE this site to book loads. It is not legitimate the brokers are in on the scam and they off zero assistance if you have an issue”

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Posted 1 year ago

Hello Brian, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, change of address and other things that are stated on their Terms and Conditions. The accepted price is what you are expected to pay and no more. Kindly relay this information directly to your chosen courier. If you are uncomfortable moving forward, please let us know at support@shiply.com, and we can credit your deposit and relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Megan

Posted 1 year ago

“Great service”

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Posted 1 year ago

“You have to be a little bit flexible with day/time but it worked out perfectly for me. Had no issues and very satisfied with the transport! Leo was very helpful with the whole setup.”

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Posted 1 year ago

“Flexibility, efficiency, clearness, go for it”

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Posted 1 year ago

“Great customer service, quick shipping drivers!”

Shiply 5 star review on 21st October 2024

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Posted 1 year ago

“Serivce pratique RAS”

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Posted 1 year ago

“Eccellente, confermo! Lavoro svolto con cura, puntualità e gentilezza. Buono anche il prezzo.”

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Posted 1 year ago

“I’d never trust Shipley again with transport, I think a civil litigation is the way forward against both parties involved the agent (shipley) and the courier. Shipley and the courier hide behind damage to motorcycles and keys that are damaged”

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Posted 1 year ago

Hi Dr Phillips, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Was glad we found Aaron.”

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Posted 1 year ago

“Transaction and shipment went well.”

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Posted 1 year ago

“Très bonne expérience, transporteurs sympathiques et efficaces”

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Posted 1 year ago

“hat alles gut geklapt”

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Posted 1 year ago

“Parfait ! Laivraison en temps et en heure.”

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Posted 1 year ago

“Ha sido increíble.”

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Posted 1 year ago

“Great service even picked up my vehicle early this was my first time shipping a vehicle so I was skeptical about it. The driver was professional and loaded my vehicle with ease would I use there service again of course and recommend them and once again thanks”

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Posted 1 year ago

“Easy and efficient”

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Posted 1 year ago

“Hat alles sehr gut funktioniert”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,525 reviews