Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,964 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The set-up process was pretty straight forward & pain free! However, my first payment is going through 1 month later than I had expected, bringing into the next financial year, and I haven't received the explanation (yet) for this that I have requested!”

Helpful Report

Hello, Thank you for leaving us a review. We’d be happy to look into this for you. Please could you get in touch with our Member Services Team on 0161 428 1212 or alternatively send them an email on members@shepherdsfriendly.co.uk with your full name and details of your query. Kind regards, Lyba

“Easily to apply”

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“its impossible to say how they will perform but joining was easy”

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“It was really easy to open an account for my baby. I opened the account through bounty and haven’t received any vouchers yet.”

Helpful Report

Hi Sonia, Thank you for leaving us a review. I’ve informed our Member Service Team, they will be in touch soon to arrange for your Love2Shop voucher to be sent to you. In the meantime, if you require help with anything else please feel free to call them on 0161 428 1212 or email on members@shepherdsfriendly.co.uk Kind regards, Lyba

“Trouble free joining procedure helped by a user friendly web site”

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“Very straightforward,quick response on queries.”

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“Opened an account and found it very easy. As it's a stocks and shares they explained the pros and cons in an easy to understand format.”

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“Straight forward process setting everything up myself online.”

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“Easy to set-up”

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“Staff very friendly and helpful. Talked me through the type of policies available and what were suitable and helped me fill in the application form.”

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“Plenty of information and easy to get set up. Like the idea of being able to log in and look at the progress for my baby for when he gets older”

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“Easy to apply, all information given. Clear friendly advice.”

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“Great offer”

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“Not had much experience with them but nothing negative to say about the experience”

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“As a new customer I found opening an account easy, but I would prefer to write a review in 12 months time.”

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“Nice and easy way to open a shares ISA, wirh full management so i dont have to worry about anything”

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“Very easy understandable experience”

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“Really good , company invest ur money”

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“Easy to set up, clear and concise information. Excellent customer service!”

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“After the initial confirmation that you get my application forms and documents, why I do not have any mails about how often i will get a report? do i am entitled for it”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,964 reviews