Shepherds Friendly Reviews

4.66 Rating 2,458 Reviews
94 %
of reviewers recommend Shepherds Friendly
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.76 out of 5
Read Shepherds Friendly Reviews

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

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Haw Bank House,High Street,Cheadle,Cheshire

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Shepherds Friendly 5 star review on 24th February 2021
Shepherds Friendly 5 star review on 19th November 2020
Shepherds Friendly 5 star review on 14th September 2020
Shepherds Friendly 5 star review on 7th August 2020
Shepherds Friendly 5 star review on 22nd May 2020
Shepherds Friendly 5 star review on 14th January 2020
Shepherds Friendly 5 star review on 15th December 2019
Anonymous  // 01/01/2019
easy to use, simple to set up :)
very easy to aply for 9.9 well done
Very easy to use with virtually instant policy documents sent online
Easy and straight forward to sign up. Low starting contributions too, so it's relatively affordable for most people.
This will be my first time using this account , however I have heard so many good things I opened two accounts .
Probably going to cancel the policy I applied through Quidco and should have had a £215 payment award to my Quidco account. It has not tracked @nd I have had to raise a claim. I am therefore not going to risk the payment not being awarded. Have read some negative reviews so have a couple of weeks to think about cancelling.
Hello, thank you for giving us your feedback. I’m sorry to hear about this, we would be happy to look into this for you and I suggest that you contact our Member Services team on 0800 526 249 or via email at

Kind Regards,

Very easy to get started, went through in minutes and look forward to seeing how it goes!
A joy to find, the website was easy to use and navigate and the ISA was just what I was looking for. I had been searching around for one like this for a while and I'm glad I found Shepherds as it suits my needs. They have kept me up to date with the progress and now I just need to put money in there and fingers crossed, it works out in my favour.
No problems so far
Not much to offer
Hello, thank you for leaving your feedback. It's always nice to hear from our members. If there is anything in particular you would like to talk to us about, our Member Services team would be happy to speak with you. You can reach them on 0800 526 249 or via email at

Kind Regards,

Easy to set up, and gives me a peace of mind knowing my little one will have some money to put to good use when old enough.
I found it very easy and straightforward to set up an account with Shepherds Friendly
Excellent and easy service would highly recommended
Customer service fantastic helped me save to buy my lad a car
Very easy to use website, clear precise guidelines of how to save and invest. Dividends look good too. Hopefully they will deliver.
Everything has been easy and straight forward.
Quick and easy to understand many thanks
easy to navigate website, and all the info required to make a safe investment
Great service. Can’t wait to see some interest grow :)
Great communication and affordable savings, no hassle application x
Shepherds Friendly is rated 4.66 based on 2,458 reviews