Sheffield Mutual Friendly Society Reviews

4.9 Rating 597 Reviews
99 %
of reviewers recommend Sheffield Mutual Friendly Society
4.9
Based on 597 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Anonymous
Anonymous  // 01/01/2019
I am always impressed by the way Sheffield Mutual deal with me. Always very professional,extremely polite and friendly,and give 100% service. Well done ,and particular thanks to Debora and Paul who handled my call today. Came away from the call very happy with the options offered and my final choice. Thank you once again,great people to deal with.
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Posted 11 months ago
Hi Derek, Thank you for sharing your experience and feedback with us! It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. We've made sure to share this feedback with Debra and Paul to give them the recognition that they deserve. Thank you again for your review. Kind regards Sheffield Mutual
Posted 11 months ago
Polite curtious friendly happy Megan solved my problems with expert knowledge, excellent service, thank you
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Posted 11 months ago
Hello Robert, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual
Posted 11 months ago
Emailed Sheffield Mutual regarding a new plan for a grandchild and within minutes Megan had contacted me by via email and phone and then took me through the new application which was set up within the hour. Very impressed with the service.
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Posted 11 months ago
Hi, Thank you for your great review! At Sheffield Mutual we work hard to offer high-quality service to everyone. We've made sure to share this feedback with Megan to give her the recognition that she deserves. We are very grateful for your feedback. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual
Posted 11 months ago
A couple of minutes on the phone is all it takes. Very friendly and efficient staff, and excellent product. (Tax Exempt Saving.) The newsletter refers to people cutting back on saving, and the point is well taken, but honestly would you miss a pint of beer and a sausage roll once a month? (And maybe not even that if inflation gets worse.) If further reason were needed, it's Tax Exempt - no offence to HMC&E, but -
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Posted 11 months ago
Hi, Thank you for your review, we really appreciate the feedback and your comments. It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. Best wishes, Sheffield Mutual.
Posted 11 months ago
fast professional service as usual
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Posted 1 year ago
Hi, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team! Kind regards, Sheffield Mutual
Posted 11 months ago
Knowledgeable & helpful staff this organisation is a pleasure to do business with. Higly recommended *****
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Posted 1 year ago
Hi Andy, Thank you for your review! We're glad to hear you've had a positive experience. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual
Posted 11 months ago
It was easy to open my granddaughters account as most of the information was there as my grandson has an account. Megan was very helpful and was very knowledgeable.
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Posted 1 year ago
Hi Mrs Lightfoot, Thank you for the positive feedback. We will be sure to pass this onto Megan. Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual
Posted 11 months ago
Excellent support on the phone to choose the correct product for my needs
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Posted 1 year ago
Hi David, Thank you for your positive review! Please let us know if we can be of any further help. Kind regards, Sheffield Mutual
Posted 11 months ago
I was looking for a savingsplan that i could pay into for my grandson. Sheffield Mutual website was easy to u derstand and i was easily able to find what i was looking for. The application process was easy. Sheffield Mutual kept me updated throughout and completion was really quick
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Posted 1 year ago
Hi Tracey, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual
Posted 11 months ago
Their service is brilliant, always helpful, polite and friendly.
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Posted 1 year ago
Hi, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual
Posted 11 months ago
Always efficient and nothing is too much trouble. Always helpful. Staff are great to deal with.
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Posted 1 year ago
Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual
Posted 11 months ago
Always efficient and informative when dealing with them.
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Posted 1 year ago
Hi Mark, Thank you for sharing your experience and feedback with us! We are grateful for your feedback. Kind regards, Sheffield Mutual
Posted 11 months ago
Very personalised service, rapid responses to queries, friendly and efficient staff.
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Posted 1 year ago
Hi Richard, Thank you for your positive review! I’ll be sure to pass on your comments to the team! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual
Posted 11 months ago
Customer service was excellent. Megan was very cheery and very happy to help. Everything was efficient and easily solved. Thank you
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Posted 1 year ago
Hi, Thank you for taking the time to leave a fantastic review. We will be sure to pass this onto Megan. We are grateful for your feedback. Kind regards, Sheffield Mutual
Posted 11 months ago
First rate customer service and new plan started over the phone. I have several policies with Sheffield Mutual and their staff have always explained every thing I needed to know in great detail. As mutual society I think they are the best kept savings secret in the country.
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Posted 1 year ago
Hi Gordon, Thank you for sharing your experience and feedback with us! If we can help with anything else, please do not hesitate to get in touch. Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual
Posted 11 months ago
Hello, I haven’t made any investments in a number of years, so today was a new start for me. Mr Cottenham was very professional and thorough, he checked my understanding of what was meant by the term Mutual to which I said I did and it was the reason I chose Sheffield Mutual. He also asked if I understood the type of product I was enquiring about and asked me if I would like him to explain it!? So I took the opportunity to have it explained professionally. I now feel more empowered, and much more comfortable choosing Sheffield Mutual Many Thanks
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Posted 1 year ago
Hi Stephen, Thank you for the positive feedback. We will be sure to pass this onto Paul. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual
Posted 11 months ago
Great product information and service. Straight through to a local company, no automated robot but an actual person who was very helpful and knowledgeable.
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Posted 1 year ago
Hi Sarah, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual
Posted 11 months ago
Nice to speak to a person these days. Very helpful answering queries and knowlegeable about products offered.
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Posted 1 year ago
Hi Anthony, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Kind regards, Sheffield Mutual
Posted 11 months ago
efficient and knowledgeable service
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Posted 1 year ago
Hi Malcolm, Thank you for your positive review! We are grateful for your feedback. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual
Posted 1 year ago
Great customer service
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Posted 1 year ago
Hi, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team. Kind regards, Sheffield Mutual
Posted 1 year ago
Sheffield Mutual Friendly Society is rated 4.9 based on 597 reviews