Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,134 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company to deal with and I'm more than happy to recommend them. I wanted to take out additional savings plans, and spoke with Sam Lee, who talked me through the details and changes I needed to make. He was very patient and carefully explained anything I wasn't sure of. Thanks to Sam, all details were taken over the phone, meaning I didn't need to fill in the paperwork.”

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Posted 11 months ago

“Spoke a a really nice lady today she made it very easy to achieve what I was wanting. She was very friendly and made the process very smooth and stress free!”

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Posted 11 months ago

“Very efficient service. Everything explained in an easy to understand manner.”

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Posted 11 months ago

“I wanted to open savings accounts for each grandchild, putting in a manageable amount each month. Sheffield were so helpful, talking me through my options and keeping good contact with help to fill the forms in if I needed it. Paperwork arrived very quickly on each occasion and was clearly presented. Would definitely recommend.”

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Posted 11 months ago

“Helpful and not pushy !”

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Posted 11 months ago

“Great customer service ,friendly and efficient. Thank you Sam for your help and advice today”

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Posted 11 months ago

“Very efficient and friendly service”

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Posted 11 months ago

“Brilliant service from start to finish, love there personal touch to money. Sam made me free very at ease. Big thank you”

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Posted 11 months ago

“I have been a customer of Sheffield Mutual for 10 years and am exceedingly happy with the service and products that I have. Sam processed my application for a new ISA very professionally and I have no hesitation in recommending there services.”

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Posted 11 months ago

“A great trustworthy company with top class service and staff that genuinely care. I've been with the society for ten years now and have started at least one policy per year. The first is due to pay out this year and I'm delighted with the performance and have decided to reinvest. Can't recommend highly enough - a refreshing change to talk to real people and have unfaltering confidence. Thank you Sheffield Mutual team!”

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Posted 11 months ago

“Great and friendly customer service today from Sam. The information about each product was very clear, which made it easy to decide which was right for me. Would recommend -than you!”

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Posted 11 months ago

“Great and friendly customer service today from Sam. The information about each product was very clear, which made it easy to decide which was right for me. Would recommend -than you!”

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Posted 11 months ago

“Great customer service, thorough and customer focussed.”

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Posted 11 months ago

“Excellent customer service. Emily described the product clearly and took me through the application process step by step. Very happy customer.”

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Posted 11 months ago

“Customer service excellent. Very patient, helpful, service. Many thanks, would recommend. A”

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Posted 11 months ago

“I found Sam very helpful and friendly.We had a very constructive conversation about the investment products without suggesting any advise and I was able to decide which product was right for me.”

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Posted 11 months ago

“I dealt with a business development manager Sam who delivered what looked like a complicated process to my complete satisfaction in a clear friendly manner, which hopefully will give me peace of mind for another 5 years! 5 star all the way.”

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Posted 11 months ago

“There was no waiting in a queue listening to monotonous music. I was answered immediately by a helpful, efficient, and courteous agent. I was happy with the interest rate offered, and the advice given. I strongly recommend Sheffield Mutual - I should know, I already have two existing ISAs”

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Posted 11 months ago

“Same was very helpful, professional and friendly. He guided me through the application process, answered all of my questions, didnt make me feel rushed and was very pleasant to deal with. Thank you very much!”

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Posted 11 months ago

“Friendly, helpful service. Sam answered my questions clearly and defined each choice of policy i wanted. Higher interrst rate than with a bank.”

Helpful Report

Posted 11 months ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,134 reviews