Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.94

4.9 Rating 578 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

4.9

Based on 578 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company.”

Helpful Report

Posted 2 years ago

“I must admit that the guy i spoke to was brilliant (Paul) he took me through the important stuff and knew the answers to all my questions.”

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Posted 8 months ago

Hi Joseph, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. We made sure to share this feedback with Paul to give him the recognition that he deserves. Kind regards, Sheffield Mutual

Posted 8 months ago

“I was dealt with a very helpful and friendly lady today when opening a child’s Isa for my son, it was quick and easy . She was clear when explaining the product I was interested in. I know I have made the right choice in trusting Sheffield mutual.”

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Posted 8 months ago

Hi Stacey, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. I’ll be sure to pass on your positive review to the team. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 8 months ago

“Megan Batty was very helpful and took the time explained they different savings options that may suit my needs.”

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Posted 8 months ago

Hi Carolynne, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give them the recognition that she deserves. Best wishes, Sheffield Mutual

Posted 8 months ago

“A pleasure to deal with. The call was answered immediately, and our requests were dealt with very quickly. Thank you for all your help. Highly recommend”

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Posted 8 months ago

Hi Chris, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. Best wishes, Sheffield Mutual

Posted 8 months ago

“Very happy , no issues . Would recommend”

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Posted 8 months ago

Hi Mark, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us. Thank you for sharing your thoughts and experiences! Best wishes, Sheffield Mutual

Posted 8 months ago

“The phone was answered promptly when I called, and my query was dealt with courteously and to my satisfaction, everything was explained very well.”

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Posted 9 months ago

Hi Elaine, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 9 months ago

“Megan was very kind and very helpful during our phone call. She was able to give me a fast and speedy response to all of my questions and provided excellent customer service.”

Helpful Report

Posted 9 months ago

Hi, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give her the recognition that she deserves. Kind regards, Sheffield Mutual

Posted 9 months ago

“Megan batty was very helpful and very professional it was such a pleasure to speak to her and she helped me with all I needed. Thank you Bel”

Helpful Report

Posted 9 months ago

Hi Bel, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you! We'll be sure to let Megan know. Best wishes, Sheffield Mutual

Posted 9 months ago

“Great post sale customer service. The advisor went above and beyond to rectify an issue. She was polite, patient and considerate through all our exchanges. I would definitely recommend this society 😊”

Helpful Report

Posted 10 months ago

Hi Emma, We’re so glad to hear about your good experience with us, and we’re delighted that you would recommend us. Thank you for your review and sharing your thoughts. Kind regards Sheffield Mutual.

Posted 10 months ago

“Very professional and friendly. dealt with my enquiry faultlessly.”

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Posted 10 months ago

Hi Barry, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 10 months ago

“Very professional and helpful as always”

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Posted 10 months ago

Hi, Thank you for your review, we really appreciate your comments. Thank you for choosing Sheffield Mutual, if we can help with anything else, please do not hesitate to get in touch! Best wishes, Sheffield Mutual

Posted 10 months ago

“The phone was answered immediately by Megan, who's polite and cheerful. She was professional, helpful and knowledgeable. Thank you!”

Helpful Report

Posted 10 months ago

Hi, Thank you for your great review. At Sheffield Mutual, we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give her the recognition that she deserves. If we can help with anything else, please do not hesitate to get in touch! Best wishes, Sheffield Mutual

Posted 10 months ago

“It is so refreshing to be able to contact a financial institution by telephone. The number is readily available and thus far in our dealings with them we have always been answered quickly by polite, helpful and very efficient staff. Thank you Sheffield Mutual!”

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Posted 10 months ago

Hi Wendie, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Kind regards,, Sheffield Mutual

Posted 10 months ago

“I can assure potential investers that customer service at sheffield mutual is second to none, they are always very polite as well as being knowledgable. I am always happy to reinvest , and have always been satisfied with the returns. I cannot speak more highly of them”

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Posted 1 year ago

Hi John, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 1 year ago

“I recently set up a new investment ISA with Sheffield Mutual Friendly Society - my first dealings with them. I dealt with Becky and she fully lived up to the organisation's name, being friendly, efficient and extremely helpful. What a pleasure it is to deal with a company who provide a personal service and do what they say.”

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Posted 1 year ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 1 year ago

“I have a number of Investment Bonds, one of which has reached maturity and required some advice on procedure. Got through easily on the telephone and spoke to Curtis. I was not rushed as we discussed the investment. It was great to speak to someone who cares is very knowledgeable and helpful. I am a big fan of mutual organisations and especially with Sheffield, who I often recommend to friends and family. Keep up the good work, of a very caring and efficient service.”

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Posted 2 years ago

Hi Frank, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“Good levels of customer service. It was an easy and straightforward process to open a savings account.”

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Posted 3 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

Sheffield Mutual Friendly Society is rated 4.9 based on 578 reviews