Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 836 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a returning customer after being impressed last time, however my expectations were exceeded which I didn't think was possible due to the excellent service I had received. The process was very quick but also very professional. This was due to everything being very clear & easy to understand but also very informative allowing me to make the best choice that suits my budget & aspirations. Quality from start to finish in every aspect of me making my investments, have no problem recommending Sheffield Mutual Friendly Society”

Helpful Report

Posted 11 months ago

Hi Phil, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you! I’ll be sure to pass on your positive review to the team, and if we can be of any further help please do get in touch. Best wishes, Emily

Posted 11 months ago

“Have always felt a loyalty to Sheffield Mutual and over the years have taken a personal interest in how they go about their business. They are a small team that drive quality and services are not faceless like many institutions. Emily the advisor was well informed and took time to explain my potential choices following maturity. I would love to continue with Sheffield Mutual and I will look at the best way to do that. I always tell my friends to look into choosing you. It is encouraging to know that you care. Thank you for looking after my money.”

Helpful Report

Posted 11 months ago

Hi, We’re so glad to hear about your positive experience with us, and we’re delighted that you would recommend us! I’ll be sure to pass on your positive review to Emily and the team! Thank you for sharing your thoughts and experiences. Kind regards, Becca

Posted 11 months ago

“Excellent customer service from Emily. Emily contacted me and guided me through my application and was extremely friendly and helpful. A credit to the company.”

Helpful Report

Posted 11 months ago

Hi Darryl, Thank you for your positive review! At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Emily to give them her recognition that she deserves. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Becca

Posted 11 months ago

“I found both Lauren and Megan very helpful when I called. Lauren explained how my investment bond worked and that I would need to close it to withdraw money. After dealing with my query she then passed me to Megan who talked me through the other products that Sheffield mutual had and explained everything to me in an easy to understand manner no jargon. Very pleased with the service I received today.”

Helpful Report

Posted 11 months ago

Hi Niki, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Lauren and Megan to give them the recognition that they deserve. If we can help with anything else, please do not hesitate to get in touch. Kindest regards, Emily

Posted 11 months ago

“I was able to do what I wanted and was pleased with the outcome.”

Helpful Report

Posted 11 months ago

Hi Mervyn, Thank you for sharing your experience and feedback with us! Please let us know if we can be of any further help. Kind regards, Becca

Posted 11 months ago

“What a friendly experience my call was with Sheffield mutual so professional and really took the time to answer my questions also really good at reframing some of the questions as I'm no financial expert”

Helpful Report

Posted 11 months ago

Hi Steven, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone, so we're glad to hear you found us friendly and professional. I’ll be sure to pass on your positive review to the team! Best wishes, Emily

Posted 11 months ago

“Very professional and clear. Forms and information was sent promptly and efficiently. Brilliant manner and approach by the lovely people I spoke to when changing my address and taking a new product for my little one.”

Helpful Report

Posted 11 months ago

Hi Suhel, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review! If we can help with anything else, please do not hesitate to get in touch. Thank you for choosing Sheffield Mutual. Emily

Posted 11 months ago

“A most helpful telephone conversation about changing my Investment ISA to a Sustainable ISA. Everything went very smoothly and the documents arrived promptly by post. Thoroughly recommended”

Helpful Report

Posted 11 months ago

Hi Gordon, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that you would recommend us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Becca

Posted 11 months ago

“I have always found the staff very friendly, knowledgeable and professional. The application process is straight-forward too The bonuses seem very good and I am very pleased.”

Helpful Report

Posted 11 months ago

Hi, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. Kindest regards, Becca

Posted 11 months ago

“When you phone Sheffield mutual the call is answered by a human being not a machine. They are always friendly and helpful. The returns on investments are good and have suited my needs for the several years I have been saving with them.”

Helpful Report

Posted 1 year ago

Hi Bob, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can be of any further help, please don't hesitate to get in touch. Best wishes, Emily

Posted 11 months ago

“Just opened an account and found it very straightforward and good service”

Helpful Report

Posted 1 year ago

Hi Alistair, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Emily

Posted 1 year ago

“Just opened my third account here, great service as always. Happy to return and recommend Sheffield Mutual.”

Helpful Report

Posted 1 year ago

Hi, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your thoughts and experiences. Best wishes, Emily

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Many thanks, Emily Sheffield Mutual

Posted 1 year ago

“I opened a new children’s savings plan with Emily this morning. She was very nice , knowledgeable and completely professional. We also discussed life insurance and she was very informative and will be sending me some details in the post. She said she would ring me in a week to discuss”

Helpful Report

Posted 1 year ago

Hi Zina, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Emily to give her the recognition that she deserves. Kind regards, Becca

Posted 1 year ago

“Good customer service”

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Posted 1 year ago

Hi, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. Best wishes, Becca

Posted 1 year ago

“Emily, whom I spoke with this morning and opened a policy for me was very well manered, explained everything (in simple terms for me). Would give her 5 stars all day long and would recommend her and Sheffield mutual to friends and family . Karla”

Helpful Report

Posted 1 year ago

Hi Karla, Thank you for the positive feedback, we will be sure to pass this on to Emily and the team! Please let us know if we can be of any further help. Kind regards, Becca

Posted 1 year ago

“Emily was excellent. Provided helpful information to help me make an informed decision”

Helpful Report

Posted 1 year ago

Hi Bev, We're glad to hear that Emily provided a good service. Thank you for positive review and feedback! Best wishes, Becca

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a fantastic review! Kind regards, Becca

Posted 1 year ago

“Very helpful, friendly, professional and efficient”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Best wishes, Becca

Posted 1 year ago

“Very good service from Emily, she was very helpful and gave me the information I needed in an efficient and concise way. Thank you”

Helpful Report

Posted 1 year ago

Hello, Thank you for leaving us a review! I'll be sure to pass your feedback on to Emily and the team. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Becca

Posted 1 year ago

Sheffield Mutual Friendly Society is rated 5.0 based on 836 reviews