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Sheffield Mutual Friendly Society Reviews

4.9 Rating 607 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

4.9

Based on 607 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the fact that I can phone Sheffield Mutual with questions about my account, queries about their products etc. They are always very patient and helpful, even when I have lots of questions that need answering. I opened an account with them because they are a Mutual, Friendly society, investing money ethically. They are always very clear and use plain English when answering questions and providing written information. They usually give a good bonus on my investment, and this was so even during and after the difficult pandemic times.”

Posted 1 year ago

Hello, Thank you for taking the time to leave a fantastic review. I’ll be sure to pass on your positive review to the team! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 1 year ago

“I was very pleased with the response to my enquiry about services available”

Posted 1 year ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience. Kind regards, Sheffield Mutual

Posted 1 year ago

“Advised they would ring after speaking to financial advisor and sure enough the did very efficient and helpfull”

Posted 1 year ago

Hello, Thank you for your review! We're glad to hear you've had a positive experience. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 1 year ago

“Very friendly and helpful.”

Posted 1 year ago

Hello, Thank you for your positive review! Kind regards, Sheffield Mutual

Posted 1 year ago

“Easy to contact . Staff polite and friendly.Quick and efficient service.”

Posted 1 year ago

Hello Jennifer, Thank you for taking the time to leave a fantastic review. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 1 year ago

“Very friendly on the phone today. Explained and easy to understand the new Isa account. Thank you”

Posted 1 year ago

Hi, Thank you for taking the time to leave a fantastic review. Best wishes, Sheffield Mutual

Posted 1 year ago

“Really friendly staff who were happy to help and a pleasure to talk to. Explained everything in an easy to understand way. Thank you.”

Posted 1 year ago

Hi, Thank you for sharing your experience and feedback with us! Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 1 year ago

“A helpful and friendly service today- thank you.”

Posted 1 year ago

Hello, We are delighted that you found our service to be both helpful and friendly! We are grateful for your feedback. Best wishes, Sheffield Mutual

Posted 1 year ago

“The telephone was answered quickly by a very friendly and helpful person named Megan. I was made to feel welcome and was given all the information I needed. My questions were answered in a very polite and friendly way and it was clear that Megan knew her stuff and was friendly and helpful when discussing my requirements. This call reminded me of how things used to be. There were no call centre annoyances such as call queuing, auto-attendants giving long lists of options, or long waits listening to tedious music etc. Fantastic service!”

Posted 1 year ago

Hello, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Kind regards, Sheffield Mutual

Posted 1 year ago

“Only just recently found out about Sheffield Mutual - was referred by a friend. I spoke to Megan at she was extremely helpful, pleasant and professional and explained everything to me regarding the policy that I was interested in. It was good to actually speak to a human being and not have to press this button, press that button and go through numerous lists to talk to someone one and there was no upselling of other products like you get when you speak with other agencies. I would highly recommend Sheffield Mutual for their friendly approach. Mo W”

Posted 1 year ago

Hello Mo, Thank you for taking the time to leave a fantastic review. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 1 year ago

“Answered my query very professionally and politely.”

Posted 1 year ago

Hi Rob, Thank you for sharing your experience and feedback with us! Kind regards, Sheffield Mutual

Posted 1 year ago

“Really happy with the service received when opening an account for our grandson. Megan was most helpful and polite when dealing with our request.”

Posted 1 year ago

Hello, Thank you for the positive feedback. We will be sure to pass this onto Megan! Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 1 year ago

“It was a very informative service when speaking with customer services regarding the different savings schemes and return on investment projections for a fixed period of time savings accounts. The brochure that is received through the post goes into each aspect of the benefits of having savings, and the emphasis the longer term investment planning for families and couples.”

Posted 1 year ago

Hi Marie, Thank you for your review! We're glad to hear you've had a positive experience. Kind regards, Sheffield Mutual

Posted 1 year ago

“Very helpful & friendly staff.”

Posted 1 year ago

Hello, Thank you for sharing your feedback with us! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 1 year ago

“Friendly service and very knowledgeable advice.”

Posted 1 year ago

Hi, Thank you for taking the time to leave a fantastic review! Kind regards, Sheffield Mutual

Posted 1 year ago

“Called to chase up my childs trust fund details and they couldn't have been more helpful and friendly over the phone to help with my queries. I also set up a new account with them as well and was given excellent advice, plus the whole process was very quick. Definitely would recommend the team at Sheffield Mutual to anyone who requires their help with financial matters. Thank you Megan and team!”

Posted 1 year ago

Hello Iain, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience dealing with our Child Trust Fund team. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 1 year ago

“Excellent product knowledge”

Posted 1 year ago

Hi John, Thank you for your positive comments! We are glad to hear you've had a good experience with us. Kind regards, Sheffield Mutual

Posted 1 year ago

“Staff very friendly & helpful, made it easy to sort out.”

Posted 1 year ago

Hello, Thank you for taking the time to leave a fantastic review. We are grateful for your feedback. Kind regards, Sheffield Mutual

Posted 1 year ago

“Answer the phone quickly, very knowledgeable. Happy customer”

Posted 1 year ago

Hi Mark! Thank you for sharing your experience and feedback with us! Best Wishes Sheffield Mutual

Posted 1 year ago

“Excellent service! Hopefully management will continue to offer well above returns on investments. Megan was great!”

Posted 1 year ago

Hi Ben, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 1 year ago

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Sheffield Mutual Friendly Society is rated 4.9 based on 607 reviews