Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,001 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking to make an investment that would give me a better return than any of the high street banks. Sheffield Mutual where recommended to me by my financial adviser. From first contact I found them very informative and helpful enabling me to make the correct decision on my investment.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Kind regards Sheffield Mutual

Posted 8 months ago

“Excellent customer service, very friendly, quick and understanding. I have several small tax exempt savings plans with Sheffield Mutual and would recommend them!”

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Posted 9 months ago

Hi, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your thoughts and experiences, and if we can be of any further assistance, please get in touch. Best wishes, Emily

Posted 8 months ago

“Answered my query with accurate answers and was professional throughout.”

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Posted 9 months ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience and appreciate you for taking the time to leave a fantastic review. Kindest regards, Sheffield Mutual

Posted 8 months ago

“Very efficient and polite. Answering all of my queries. I was initially told someone would ring me back, which was done so within 30 minutes .”

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Posted 9 months ago

Hi Julia, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 8 months ago

“Queries over my account were very helpfully and efficiently handled.”

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Posted 9 months ago

Hi Nathan, Thank you for sharing your experience and feedback with us! Best wishes, Sheffield Mutual

Posted 8 months ago

“The advisor on the phone was brilliant! Clear, friendly, patient and efficient. The products offered are competitive and the process of moving there from elsewhere has been made very easy.”

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Posted 9 months ago

Hi Emma, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you! Thank you for choosing Sheffield Mutual. Best wishes, Emily

Posted 8 months ago

“Excellent service. No automated phone or long waits and always friendly, clear and helpful in communication about what investment options they offer.”

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Posted 9 months ago

Hi, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. We are grateful for your feedback, please do let us know if we can be of any further help. Best wishes, Emily

Posted 8 months ago

“Excellent service and await my voucher please! Staff always charming and helpful”

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Posted 9 months ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can be of any further assistance, please don't hesitate to get in touch. Best wishes, Emily

Posted 8 months ago

“Emily was clear and succinct - Excellent”

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Posted 9 months ago

Hi, We’re so glad to hear about your good experience with us, thank you for sharing this in your review. I’ll be sure to pass on your positive review to the team! Kind regards Sheffield Mutual

Posted 8 months ago

“Emily was very patient, polite and helpful. A very easy experience.”

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Posted 9 months ago

Hi Bob, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Emily to give her the recognition that she deserves. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 8 months ago

“Megan was very helpful and the process was very easy and stress free”

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Posted 9 months ago

Hi J Johnson, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. I'll be sure to pass this on to Megan. Please let us know if we can be of any further help! Kind regards Emily

Posted 8 months ago

“Great to be able to talk to someone on the phone immediately. I was also able to talk to the same person each time. Emily provided clear and precise information and it was all sorted in minutes. Thank you”

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Posted 9 months ago

Hi Cathy, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Emily to give her recognition that she deserves! If we can help with anything else, please do not hesitate to get in touch. Kind regards Sheffield Mutual

Posted 9 months ago

“Very helpful, explained everything thoroughly and answered all my questions in a friendly manner.”

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Posted 9 months ago

Hi, Thank you for taking the time to leave a fantastic review and for your positive feedback. Best wishes, Sheffield Mutual

Posted 9 months ago

“Extremely helpful was able to provide me with guidance and answer my questions.”

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Posted 9 months ago

Hi Begum, Thank you for your review, we really appreciate your comments. Please let us know if we can be of any further help! Kind regards Sheffield Mutual

Posted 9 months ago

“Extremely good service, explanation re products benefits etc clearly explained in understandable terms.”

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Posted 9 months ago

Hi Sylvia, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. I'll be sure to share your review with the team. Kind regards Emily

Posted 9 months ago

“Excellent service from Emily, explained everything clear and concisely.”

Helpful Report

Posted 9 months ago

Hi, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. Kind regards Sheffield Mutual

Posted 9 months ago

“Excellent service. Clear explanation of the options with no pressure. Very professional and in terms of client service deserve commendation.”

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Posted 9 months ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Best wishes, Emily

Posted 9 months ago

“Friendly and professional service from the Business Development team. I got the savings plan I wanted with no unwelcome attempt made to upsell - greatly appreciated.”

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Posted 9 months ago

Hi Alan, Thank you for your review, we really appreciate your comments, and thank you for choosing Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 9 months ago

“Dealing with Sheffield Mutual is a breeze, they are very helpful and explain everything in great detail. The young man I spoke with (Sam) was very polite and informative. I now have 5 policies with them for all my grandchildren. I would recommend them without hesitation. Keep up the good work”

Helpful Report

Posted 9 months ago

Hi John, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. If we can help with anything else, please do not hesitate to get in touch. Kind regards Sheffield Mutual

Posted 9 months ago

“We were very pleased with the service. We knew what we wanted and were able to ask any questions. Sam was pleasant, efficient and knowledgeable. We would certainly consider Sheffield Mutual in the future.”

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Posted 10 months ago

Hi Brian, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. We'll be sure to pass this on to Sam and the rest of the team. Best wishes, Sheffield Mutual

Posted 9 months ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,001 reviews