Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.94

4.9 Rating 590 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

4.9

Based on 590 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The phone was answered promptly when I called, and my query was dealt with courteously and to my satisfaction, everything was explained very well.”

Helpful Report

Posted 9 months ago

Hi Elaine, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 9 months ago

“Megan was very kind and very helpful during our phone call. She was able to give me a fast and speedy response to all of my questions and provided excellent customer service.”

Helpful Report

Posted 9 months ago

Hi, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give her the recognition that she deserves. Kind regards, Sheffield Mutual

Posted 9 months ago

“Megan batty was very helpful and very professional it was such a pleasure to speak to her and she helped me with all I needed. Thank you Bel”

Helpful Report

Posted 10 months ago

Hi Bel, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you! We'll be sure to let Megan know. Best wishes, Sheffield Mutual

Posted 10 months ago

“Great post sale customer service. The advisor went above and beyond to rectify an issue. She was polite, patient and considerate through all our exchanges. I would definitely recommend this society 😊”

Helpful Report

Posted 10 months ago

Hi Emma, We’re so glad to hear about your good experience with us, and we’re delighted that you would recommend us. Thank you for your review and sharing your thoughts. Kind regards Sheffield Mutual.

Posted 10 months ago

“Very professional and friendly. dealt with my enquiry faultlessly.”

Helpful Report

Posted 10 months ago

Hi Barry, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 10 months ago

“Very professional and helpful as always”

Helpful Report

Posted 10 months ago

Hi, Thank you for your review, we really appreciate your comments. Thank you for choosing Sheffield Mutual, if we can help with anything else, please do not hesitate to get in touch! Best wishes, Sheffield Mutual

Posted 10 months ago

“The phone was answered immediately by Megan, who's polite and cheerful. She was professional, helpful and knowledgeable. Thank you!”

Helpful Report

Posted 10 months ago

Hi, Thank you for your great review. At Sheffield Mutual, we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give her the recognition that she deserves. If we can help with anything else, please do not hesitate to get in touch! Best wishes, Sheffield Mutual

Posted 10 months ago

“It is so refreshing to be able to contact a financial institution by telephone. The number is readily available and thus far in our dealings with them we have always been answered quickly by polite, helpful and very efficient staff. Thank you Sheffield Mutual!”

Helpful Report

Posted 10 months ago

Hi Wendie, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Kind regards,, Sheffield Mutual

Posted 10 months ago

“A 5 star customer service, had a enquiry today, although did not give me the info I required, Megan did say to me she would get back to me & within 30 mins she got back to me. Excellent customer service. Sheffield Mutual have set a benchmark for customer service, where many other organisations have yet to reach!”

Helpful Report

Posted 10 months ago

Hi Geoff, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. I’ll be sure to pass on your positive review to Megan and the team. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 10 months ago

“The Sheffield Mutual customer service is excellent and provides understanding, knowledge and how to provide an exceptional support to their customers. Combined with this support are a range of effective financial products that offer flexibility and options for all the family. I throughly recommend that Sheffield Mutual should be part of your financial portfolio.”

Helpful Report

Posted 10 months ago

Hi Julian, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. Thank you for sharing your thoughts, we're so glad to hear you'd recommend us! Kind regards, Sheffield Mutual.

Posted 10 months ago

“Very professional service . Friendly and knowledgable assistant . Company recommended by friends and family .”

Helpful Report

Posted 10 months ago

Hi, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. I’ll be sure to pass on your positive review to the team! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 10 months ago

“I recently opened an investment bond. I phoned three times and each time the phone is answered immediately and the person was professional and efficient. Megan was the person who actually took my phone application She was cheerful, friendly a.nd polite and very helpful. Sheffield Mutual is an excellent Mutual Society which I can wholeheartedly recomme”

Helpful Report

Posted 11 months ago

Hi Kevin, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual and that you would recommend us. We are grateful for your feedback. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 10 months ago

“After many years the service has been impeccable I can only say any query however complicated has been met with patience and understanding. Above all with the care of the customer in mind. I recommend the society as highly as I can Beatrice Bartlett”

Helpful Report

Posted 11 months ago

Hi Beatrice, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your thoughts in a positive review. Best wishes, Sheffield Mutual.

Posted 11 months ago

“I am always impressed by the way Sheffield Mutual deal with me. Always very professional,extremely polite and friendly,and give 100% service. Well done ,and particular thanks to Debora and Paul who handled my call today. Came away from the call very happy with the options offered and my final choice. Thank you once again,great people to deal with.”

Helpful Report

Posted 11 months ago

Hi Derek, Thank you for sharing your experience and feedback with us! It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. We've made sure to share this feedback with Debra and Paul to give them the recognition that they deserve. Thank you again for your review. Kind regards Sheffield Mutual

Posted 11 months ago

“Polite curtious friendly happy Megan solved my problems with expert knowledge, excellent service, thank you”

Helpful Report

Posted 11 months ago

Hello Robert, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 11 months ago

“Emailed Sheffield Mutual regarding a new plan for a grandchild and within minutes Megan had contacted me by via email and phone and then took me through the new application which was set up within the hour. Very impressed with the service.”

Helpful Report

Posted 11 months ago

Hi, Thank you for your great review! At Sheffield Mutual we work hard to offer high-quality service to everyone. We've made sure to share this feedback with Megan to give her the recognition that she deserves. We are very grateful for your feedback. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 11 months ago

“A couple of minutes on the phone is all it takes. Very friendly and efficient staff, and excellent product. (Tax Exempt Saving.) The newsletter refers to people cutting back on saving, and the point is well taken, but honestly would you miss a pint of beer and a sausage roll once a month? (And maybe not even that if inflation gets worse.) If further reason were needed, it's Tax Exempt - no offence to HMC&E, but -”

Helpful Report

Posted 11 months ago

Hi, Thank you for your review, we really appreciate the feedback and your comments. It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. Best wishes, Sheffield Mutual.

Posted 11 months ago

“fast professional service as usual”

Helpful Report

Posted 11 months ago

Hi, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team! Kind regards, Sheffield Mutual

Posted 11 months ago

“Knowledgeable & helpful staff this organisation is a pleasure to do business with. Higly recommended *****”

Helpful Report

Posted 11 months ago

Hi Andy, Thank you for your review! We're glad to hear you've had a positive experience. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 11 months ago

“It was easy to open my granddaughters account as most of the information was there as my grandson has an account. Megan was very helpful and was very knowledgeable.”

Helpful Report

Posted 11 months ago

Hi Mrs Lightfoot, Thank you for the positive feedback. We will be sure to pass this onto Megan. Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 11 months ago

Sheffield Mutual Friendly Society is rated 4.9 based on 590 reviews