Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 834 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 834 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely polite and helpful. Thank you”

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Posted 2 weeks ago

“Emily contacted me as promised and dealt with my enquiry quickly and smoothly and was lovely to deal with.”

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Posted 2 weeks ago

“Very friendly and reliable. Keep in touch with you regularly to let you know how your investments are performing. Highly recommended.”

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Posted 2 weeks ago

“Have just completed a 10 year Life Insurance With Profits policy. The service, communications and benefits with this organisation has been exemplary. I cannot recommend them enough - do not hesitate - they are the best at what they do!”

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Posted 3 weeks ago

“Excellent service and easy to deal with...highly recommend”

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Posted 3 weeks ago

“Good customer service . Variety of products available.”

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Posted 3 weeks ago

“In beginning the process of opening a new savings plan with Sheffield Mutual I met with the same excellent qualities of helpfulness, timeliness and professionalism as in all my previous dealings with them.”

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Posted 3 weeks ago

“Great service - really impressed”

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Posted 4 weeks ago

“Have invested with Sheffield Mutual for years - great investment products and excellent customer service every single time.”

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Posted 4 weeks ago

“Customer service Excellent. Isa application was very easily sorted .Nothing was too much trouble.”

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Posted 4 weeks ago

“Very satisfied”

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Posted 1 month ago

“I have just started 2 new policies for my grandchildren, Sam dealt with my query and was extremely helpful and efficient. Whenever I contacted Sheffield Mutual the customer service was friendly, professional very helpful. I would definitely recommend 100%.”

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Posted 1 month ago

“I have dealt with Sheffield Mutual since 2011. They are always so helpful and professional. Call them and the call gets answered by someone who can help you within a few moments. Follow up is great and timely, paperwork comes out quickly and as promised. They are professional in their approach. My recent interaction with Sam L was excellent when taking out a new policy. Recommended!”

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Posted 1 month ago

“I wanted to set up a new policy for my new granddaughter, spoke to Sam who was very helpful over the phone and talked me through it very easily. Within a few days I had a policy to read through and sign and return. I would like to thank Sam for all his help.”

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Posted 1 month ago

“Customer service is excellent, prompt and informative. Products are excellent too so overall very happy”

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Posted 1 month ago

Hi Matt, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. Please let us know if we can be of any further help! Kind regards, Emily

Posted 2 weeks ago

“Excellent customer service, very friendly, quick and understanding. I have several small tax exempt savings plans with Sheffield Mutual and would recommend them!”

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Posted 1 month ago

Hi, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your thoughts and experiences, and if we can be of any further assistance, please get in touch. Best wishes, Emily

Posted 2 weeks ago

“Answered my query with accurate answers and was professional throughout.”

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Posted 1 month ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience and appreciate you for taking the time to leave a fantastic review. Kindest regards, Sheffield Mutual

Posted 2 weeks ago

“Very efficient and polite. Answering all of my queries. I was initially told someone would ring me back, which was done so within 30 minutes .”

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Posted 1 month ago

Hi Julia, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 weeks ago

“Queries over my account were very helpfully and efficiently handled.”

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Posted 1 month ago

Hi Nathan, Thank you for sharing your experience and feedback with us! Best wishes, Sheffield Mutual

Posted 2 weeks ago

“The advisor on the phone was brilliant! Clear, friendly, patient and efficient. The products offered are competitive and the process of moving there from elsewhere has been made very easy.”

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Posted 1 month ago

Hi Emma, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you! Thank you for choosing Sheffield Mutual. Best wishes, Emily

Posted 2 weeks ago

Sheffield Mutual Friendly Society is rated 5.0 based on 834 reviews