Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,051 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very approachable staff by phone and efficient service . Clear literature .”

Helpful Report

Posted 1 month ago

Hi there, We’re really glad to hear you found our staff approachable by phone. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“This is a very friendly and welcoming society who check in with you regularly to ensure you get the best for your needs. It is easy to contact, unlike a fair few other firms, and they are open and honest about where they invest.”

Helpful Report

Posted 1 month ago

Hi Jackie, We’re really glad to hear you find us friendly and welcoming, and that our check ins and open, honest approach to investments are helping you. If there’s ever anything more you’d like to discuss or you need further support, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Very friendly, professional and efficient service. A delight to deal with.”

Helpful Report

Posted 1 month ago

Hi Peter, We’re really glad to hear you found our service friendly, professional and efficient. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Has a new member I found the process very easy and the staff very helpful.”

Helpful Report

Posted 1 month ago

Hi Malc, We’re really glad to hear the process was easy and the staff were helpful. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“A pleasure to deal with”

Helpful Report

Posted 1 month ago

Hi Andrew, We’re really glad to hear you had a positive experience and that you found Sheffield Mutual Friendly Society a pleasure to deal with! If you ever need anything else or have questions, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Not been with this firm for very long but it has surprised me in that they check all is ok with you and ensure you have the correct product for your circumstances. Would definitely recommend them.”

Helpful Report

Posted 1 month ago

Hi Jackie, We’re really glad to hear you’ve had a positive experience and that you enjoyed we checked in with you to ensure you have the right product for you. If you ever need any help or have questions, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“The person that contacted me from the Society was very polite and professional. The information sent to me regarding my maturing account was clear to understand and easily followed.”

Helpful Report

Posted 1 month ago

Hi there, We’re really glad to hear you found the contact polite and professional and the information clear to understand and easy to follow. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“So nice to speak to a person and particularly a member of staff who is so pleasant, helpful and knowledgeable”

Helpful Report

Posted 1 month ago

Hi Barbara, We’re really glad to hear you had a positive experience speaking with one of our staff members. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Really easy to contact, clear explanations and helpful.”

Helpful Report

Posted 1 month ago

Hi there, We’re really glad to hear you found us easy to contact, and we provided clear explanations and a helpful service. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Very helpful discussion about investment possibilities.”

Helpful Report

Posted 1 month ago

Hi DW, We’re really glad to hear you found the discussion about your investment options very helpful. If you have any further questions or need more assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Easy to set up, confident they will look after my money. I already have a policy with them. Friendly helpful customer service.”

Helpful Report

Posted 2 months ago

Hi Joseph, We’re really glad to hear you found it easy to set up and that you already have a policy with us. We’re here to look after your money and provide friendly, helpful service. If you have any questions or need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Everything was very straightfoward. The person I dealt with on the phone was extremely helpful (I've forgotten her name - I think it was Meghan). I also had to make a follow-up call to check your bank details, and again very helpful. My main feeling is that I was talking to real people - not my experience of other financial institutions I could name!”

Helpful Report

Posted 2 months ago

Hi Kim, We’re really glad to hear you found the service straightforward and that our team was helpful. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Great customer service. Sam was very knowledgeable and explained every step”

Helpful Report

Posted 2 months ago

Hi there, We’re really glad to hear you had great customer service and that Sam was knowledgeable and explained every step. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Very efficient”

Helpful Report

Posted 2 months ago

Hi there, We’re really glad to hear you found our service very efficient. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“After speaking with Sam I'm happy with my choice of investment. I was walked through everything clearly, and was given multiple options”

Helpful Report

Posted 2 months ago

Hi there, We’re really glad to hear you had a clear walk-through with Sam and that you’re happy with the options available. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Recently had a 10 year savings plan mature and really pleased with the return. So much so the I’ve just taken out another … I appreciate it’s only for £25 per month but a nice surprise to get a telephone call from Sam to talk me through my options . Well explore other options as felt it was a very personal service.”

Helpful Report

Posted 2 months ago

Hi Jason, We’re really glad to hear you’re pleased with the returns and that Sam’s personal approach helped you feel supported with your options. If you’d like to discuss anything else or explore further options, we’re here to help. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Very friendly and helpful”

Helpful Report

Posted 2 months ago

Hi there, We’re really glad to hear you found the service friendly and helpful. If you have any further questions or need more assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“I set up a savings account today. Sam who I spoke to was very friendly and efficient, he explained and I understand everything with ease, thanks for a easy experience sam”

Helpful Report

Posted 2 months ago

Hi Deb, We’re really glad to hear Sam provided friendly and efficient service and that everything was easy to understand. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Excellent service from the team. Swift and knowledgable meaning the old policy was paid quickly and the new one set up seamlessly.”

Helpful Report

Posted 2 months ago

Hi there, We’re really glad to hear you experienced swift and knowledgeable service and that the old policy was paid quickly and the new one set up seamlessly. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Spoke with Sam today to set up savings plans for both myself and my husband, the way he explained everything to us was easy for us to understand, he was patient and such a lovely person to talk too, he answered any questions we had, he made it an easy process for us with no complications along the way, we're both very happy with our first contact with Sheffield mutual, thankyou Sam for all your help”

Helpful Report

Posted 2 months ago

Hi Lisa, We’re really glad to hear Sam explained things clearly, was patient, and made the process easy for you and your husband. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,051 reviews