Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 901 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely no pressure on making decisions and very forthcoming with information”

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Posted 2 weeks ago

“Sam was immensely helpful and dealt with my financial adjustments and questions readily and quickly.”

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Posted 2 weeks ago

“I have been with this company for many many years, and was happy to introduce our grandaughter to open a junior ISA for our great grandson. Its a company to be highly trusted.”

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Posted 2 weeks ago

“Absolutley fantastic service, very informative and clear! Thank you!”

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Posted 3 weeks ago

“Prompt and professional response to a request plus an unexpected offer to take information immediately over the phone. Excellent service.”

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Posted 3 weeks ago

“Emily helps me with the application and answer all my questions. She is polite, friendly, knowledgeable in her field, listens to my questions and concerns. A treasure staff to SMFS.”

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Posted 3 weeks ago

“My enquiry and application was straightforward and any questions I had were answered by their friendly staff.”

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Posted 3 weeks ago

“Emily was incredibly helpful and non pushy when discussing what I might be looking for. Also had a sense of humour which I find always helps. thank you!”

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Posted 3 weeks ago

“Spoke to Sam Lee, in Business Development, excellent in all aspects, explaining, receiving all questions happily and answering them honestly. Sam was very patient and felt very at ease and comfortable talking to him. Happy and proud to be a member of Sheffield Mutual Friendly Society. Wish I had known earlier. Thank you so much Sam Lee.”

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Posted 4 weeks ago

“Very helpful and friendly Was lovely speaking to Sam got the savings plan we wanted thanks”

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Posted 4 weeks ago

“Recommend to me by my financial advisor. Very helpful from the start explained all options clearly and understandable. No call centre or being on hold for ever. Definitely recommend to any friends and family looking to invest.”

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Posted 4 weeks ago

“Really helpful and good returns”

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Posted 4 weeks ago

“I spoke to Emily today and she was very knowledgeable and patient and helped me with my issue. Friendly and polite a pleasure to deal with”

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Posted 1 month ago

“I spoke to Sam Lee about a new policy and a lady about an existing policy. Both were extremely friendly, helpful and professional. I was left in no doubt that I will use and recommend Sheffield Mutual in the future.”

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Posted 1 month ago

“The name says it all, "Friendly". Our dealings with Sheffield have, to date been by telephone. (we have yet to master the "online" side, but we'll get there) and everyone we have spoken to has been most helpful and friendly. Our recent dealings have included our internet problems (age related!) and have been dealt with promptly and efficiently, including a personal e.mail from Jenna. We have always been more than happy with their products, which compare very favourably with others on the market. Many thanks to all at Sheffield Mutual.”

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Posted 1 month ago

“Emily was very polite,easy to deal with.courteous manner.”

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Posted 1 month ago

“extremely helpful staff & pleasant to do business with”

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Posted 1 month ago

“Emily was very helpful and sorted my request without any fuss”

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Posted 1 month ago

“Emily and indeed everyone I have spoken to has been polite, knowledgeable, not pushy - just happy to help. A very good customer experience.”

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Posted 1 month ago

“Emily was knowledgeable, civil, patient and extremely helpful. Exceptional service, thank you.”

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Posted 1 month ago

Sheffield Mutual Friendly Society is rated 5.0 based on 901 reviews