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Sheffield Mutual Friendly Society Reviews

5.0 Rating 936 Reviews
99 %
of reviewers recommend Sheffield Mutual Friendly Society
5.0
Based on 936 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Anonymous
Anonymous  // 01/01/2019
Same was very helpful, professional and friendly. He guided me through the application process, answered all of my questions, didnt make me feel rushed and was very pleasant to deal with. Thank you very much!
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Posted 3 days ago
Friendly, helpful service. Sam answered my questions clearly and defined each choice of policy i wanted. Higher interrst rate than with a bank.
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Posted 3 days ago
Emily was very helpful and knowledgeable. She helped me to transfer my ISA from another source and helped me to set up my on line account. Altogether a very enjoyable experience and a pleasure
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Posted 3 days ago
Excellent service from Sam Lee, clear and helpful information. Lovely friendly guy . Thankyou Sam Tracy and John
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Posted 4 days ago
Very happy with the service from Sheffield Mutual. Megan dealt with our request in a very friendly and efficient manner.
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Posted 1 week ago
Excellent personal service from Megan. So good to speak to someone who understood what I required and was able to deal with my request efficiently. Would highly recommend them, especially the ease with which I was able to speak to someone.
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Posted 1 week ago
Sam Lee could not have been more helpful. The whole process of setting up another ISA seemed to take no time at all. He was informative yet listened to what I said. Sam was definitely an asset for Sheffield Mutual.
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Posted 1 week ago
Sam at Sheffield Mutual Friendly Society is super friendly and knowledgeable. With quick and clear communication. He always retruns calls, does what he says he will and knows his products well. Fantastic, professional service. Thank you!
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Posted 1 week ago
Well mannered staff in all departments that I spoke with and all had a clear English accent.
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Posted 2 weeks ago
Sheffield Mutual are very good at what they do. The staff are very helpful, knowledgeable and friendly.
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Posted 2 weeks ago
Very helpful and friendly people
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Posted 2 weeks ago
Very friendly and efficient service from Emily. Explained the policy well and answered all my questions.
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Posted 2 weeks ago
Great customer service as always
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Posted 3 weeks ago
Spoke to Sam from Sheffield Mutual today. Seemed very knowledgeable, answered my questions and was polite and professional. Gave me confidence in the company.
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Posted 3 weeks ago
Sheffield Mutual Listened to what I was looking for And explained in detail to explain what I was asking for I would definitely recommend and trust them
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Posted 3 weeks ago
The Customer Service is really good. Emily was very knowledgeable about Sheffield Mutual Friendly Society, and the products it provides. In addition, she explained everything in a kind and friendly way. Thank you.
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Posted 1 month ago
Great customer service, telephone calls always answered swiftly, professional and in a courteous manner
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Posted 1 month ago
I called with no knowledge of what I was after Megan fully explained what was on offer all that would happen which was fabulous.
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Posted 1 month ago
Sheffield Mutual is a great company to invest with. Excellent customer service too. Thank you Megan for your assistance, very helpful. 5 star ☆☆☆☆☆ Service
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Posted 1 month ago
I was confused about my policies, made a phone call. Got put through to Sam, explained to him what was going on and he was really helpful: helped me choose the policies I wanted to go for. Lucky to have a man like him helping.
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Posted 1 month ago
Sheffield Mutual Friendly Society is rated 5.0 based on 936 reviews