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Sheffield Mutual Friendly Society Reviews

5.0 Rating 1,051 Reviews
99 %
of reviewers recommend Sheffield Mutual Friendly Society
5.0
Based on 1,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
The staff at SMFS are always friendly, polite and knowledgeable. It's a pleasure doing business with them. Thank you
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Posted 8 months ago
Excellent first point of contact staff. Good, clear, information provided in excellent spoken English. Little waiting time on transfer to Business development who again was efficient and gave clarity of the product.
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Posted 8 months ago
Excellent service like it's been since I opened an account about 10 years ago
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Posted 8 months ago
Emily was a great help with my existing policy and getting things sorted for me and my grandchildren in the future.
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Posted 8 months ago
I have been with Sheffield mutual for many years. They offer great, honest policies that deliver exactly what they set out o do. Nothing hidden, just perfect. Would highly recommended.
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Posted 8 months ago
I contacted Sheffield Mutual Friendly Society about their 3 year fixed bond and I spoke to Megan Batty who was so friendly and helpful. She dealt with my enquiry in a most professional manner. I couldn’t have asked for a more clear and concise explanation of the product. Thank you Megan.
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Posted 8 months ago
Emily was excellent in her customer service, information and help. Nothing was too much trouble.
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Posted 8 months ago
Very friendly and very efficient
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Posted 8 months ago
Sam was extremely helpful with helping us invest in a children's bond. Would not have managed without his help.
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Posted 9 months ago
I spoke to Sam Lee who helped me set up another 10 year bond and the process of my current bond maturing. He was so helpful and lovely to speak to, he made it feel so easy with making a big decision.
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Posted 9 months ago
Nice,very approachable and great service ls
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Posted 9 months ago
It was a pleasure speaking with Sheffield Mutual today. They guided me through the process of my maturing 10 year bond and helped me open another one going forward. Sam was very efficient, helpful and an asset to Sheffield Mutual Thanks
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Posted 9 months ago
I found the Sheffield Mutual Friendly Society very easy to deal with. Communication with them was very good and they called me to see if everything was OK with the correspondence that they sent me.
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Posted 9 months ago
I had a phone call with Emily in order to set up a savings plan with Sheffield Mutual. Emily phoned exactly when she had said she would and explained everything very clearly to me. It was a very simple process and a pleasure to deal with somebody who obviously knew the product very thoroughly. Thank you!
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Posted 9 months ago
It was a pleasure to be dealt with by Emily the other day, she speaks so clearly with a down to earth and positive attitude. She was helpful without being overpowering. To me that is so important, as I hate being drawn into sales patter. Emily seemed happy to answer all my concerns and questions and I feel she is an Ambassador for Sheffield Mutual. I am sure you value her assets, as I would certainly recommend your organisation to friends and family, as a result of my telephone call
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Posted 9 months ago
My contact Emily Barlow was really helpful and patient, explaining everything in great detail. I felt happy with my decsions and look forward to my future with Shenfield Mutual.
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Posted 9 months ago
I met Emily at a recent networking event where she gave an excellent presentation. She rang me today after I had shown interest and was very helpful when making an application. I would certainly recommend her.
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Posted 9 months ago
I spoke with Sam Lee for quite a long time and he helped me to arrange bonds for my 11 great grandchildren. He was very helpful friendly and easy to talk to making the progress easy to understand so I had no worries
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Posted 9 months ago
I spoke to Sam Lee who was very nice, friendly and helpful. He explained the process and answered to my questions in a simple way which made me feel at ease. Thank you Sam for you time, much appreciated and I will definitely recommend you/Sheffield Mutual. Thanks again
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Posted 9 months ago
During a recent visit to Wortley Hall I had a chat with two representatives of Sheffield Mutual Friendly Society at the stall they were staffing. Both were very friendly and extremely knowledgeable. The following day I phoned their office and was dealt with promptly. I cannot fault my experience with Sheffield Mutual.
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Posted 9 months ago
Sheffield Mutual Friendly Society is rated 5.0 based on 1,051 reviews