Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.94

4.9 Rating 583 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

4.9

Based on 583 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online application”

Helpful Report

Posted 1 week ago

“I had a look lovely conversation with a lady called Emily who explained accounts for me and sorted things for me in our phone call. I was glad of the phone call, because I know I have made a good choice with Sheffield Mutual.”

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Posted 4 weeks ago

Hi, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. We made sure to share this feedback with Emily to give her the recognition that she deserves. Best wishes, Sheffield Mutual

Posted 4 weeks ago

“Very friendly and helpful.”

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Posted 1 year ago

Hello, Thank you for your positive review! Kind regards, Sheffield Mutual

Posted 1 year ago

“A helpful and friendly service today- thank you.”

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Posted 1 year ago

Hello, We are delighted that you found our service to be both helpful and friendly! We are grateful for your feedback. Best wishes, Sheffield Mutual

Posted 1 year ago

“It was a very informative service when speaking with customer services regarding the different savings schemes and return on investment projections for a fixed period of time savings accounts. The brochure that is received through the post goes into each aspect of the benefits of having savings, and the emphasis the longer term investment planning for families and couples.”

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Posted 1 year ago

Hi Marie, Thank you for your review! We're glad to hear you've had a positive experience. Kind regards, Sheffield Mutual

Posted 1 year ago

“Very helpful and knowledgable staff who deal with your request efficiently and clearly . Still gives reasonable returns but not as good as in the past”

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Posted 2 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“I have only joined recently, so I cannot give an opinion at the moment,but the service I have received so far is very good.”

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Posted 2 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Curtis answered the phone promptly, listened really well to my queries and gave me tailored, succinct but relevant information. I felt very satisfied, especially in these days where so much business is online. So lovely to speak to a person with real knowledge, not reading from a script. A stress free experience leaving me more willing to invest with you. Thank you”

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Posted 3 years ago

Hi Linda, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“As always a friendly helpful member of staff took my details and sorted my request out.”

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Posted 3 years ago

Hi Derek, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Very easy to deal with.”

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Posted 4 years ago

Hi Steven, Thank you for your review. Reviews contribute significantly in helping the Society grow. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I have taken out three policies for grandchildren. Everything went very well, except when there was a problem with direct debit Sheffield Mutual asked me to solve, when the customer cannot set up direct debits as they are set up by the company. This took a great deal of time to sort.”

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Posted 4 years ago

Hi Jenni, Thank you for your review. Apologies you have experienced difficulty in arranging and setting up your direct debits. I just want to confirm that everything has now been set-up sufficiently? Kind Regards, Laura

Posted 4 years ago

“Information was very helpful especially the phone conversations. There was no pressure and, plenty of time to consider all the facts before making a decision.”

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Posted 4 years ago

Hi Patricia, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Very prompt and helpful”

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Posted 4 years ago

Hi Nicola, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I recently requested an application to invest with Sheffield Mutual, which arrived within a couple of days. They are very friendly and can answer any question you may have.”

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Posted 4 years ago

Hi Helen, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Very helpful. Friendly service and explained all benefits to me. Also no harressing. They were there if I needed extra help. Otherwise left me to decide for myself.”

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Posted 4 years ago

Hi, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Not much of hassle”

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Posted 4 years ago

Hi Anand, Thank you for your review. If we can help with anything else, please feel free to contact us. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Quick and good service,would recommend you to all our friends.”

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Posted 4 years ago

Hi Ken, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Fabulous staff, great investment products, but the website is so confusing.....definitely needs for user friendly terms - searched for 'Optical Claim form' - took me 29 minutes to find it :(”

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Posted 4 years ago

Hi, Thank you for your fantastic review. I'm sorry that you have had difficulty finding our optical claim form. We are just in the process of making the form easier to find on our website. If we can be of any further assistance, please feel free to get in touch! Kind Regards, Sheffield Mutual

Posted 4 years ago

Sheffield Mutual Friendly Society is rated 4.9 based on 583 reviews