Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.94

4.9 Rating 579 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

4.9

Based on 579 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returns on the low side compared to fixed rate bonds and ISA’s in the market place. Management charges high, customer service very good. Where it’s a good investment will depend on what the terminal bonus is at redemption. The current terminal bonus rates should be published along with the yearly bonus rates.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for your feedback. We welcome all suggestions from our members so will be sure to take your comments on board. If you have any queries please do not hesitate to contact us. Kind regards, Sheffield Mutual

Posted 1 week ago

“I recently took a new investment policy. The whole process was smooth and very efficient. I do however believe, some of the documents could have been sent together as to save the environment, etc. I look forward to hearing from Sheffield Mutual FS keeping me fully informed of other services and products and I do hope that my loyalty to Sheffield will not be taken for granted as often is the case, by many financial type of organisations where new customers are better rewarded.”

Helpful Report

Posted 5 months ago

“I had extremely clear and helpful advice from Nick when discussing closing a tax exempt plan taken out in my granddaughter’s name.Very patient and thorough .Thank you!”

Helpful Report

Posted 1 year ago

“I don't find this site of any use, it has lots of info, but I'm already a customer so I don't need this info, what would be a lot more helpful would be if i was able to view my account savings, see the interest rates, use this site to vary the amount I was wanting to save each month depending on circumstances, something like the e.g MoneyBox App would be a lot more helpful”

Helpful Report

Posted 4 years ago

Hi Gary, Thank you for your comments and apologies you have found our website difficult to navigate. We are currently working hard on providing our members with the ability to access their policies through a portal on our website. This is not only important to our members, but to us as a Society, as we want to provide our members with the very best level of service possible. If you would like any further information, or would like to discuss your policy, please feel free to give us a call or email enquiries@sheffieldmutual.com Kind Regards, Sheffield Mutual

Posted 4 years ago

Sheffield Mutual Friendly Society is rated 4.9 based on 579 reviews