Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,025 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,025 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person that contacted me from the Society was very polite and professional. The information sent to me regarding my maturing account was clear to understand and easily followed.”

Helpful Report

Posted 1 day ago

“So nice to speak to a person and particularly a member of staff who is so pleasant, helpful and knowledgeable”

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Posted 1 day ago

“Really easy to contact, clear explanations and helpful.”

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Posted 1 day ago

“Very helpful discussion about investment possibilities.”

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Posted 2 days ago

“Easy to set up, confident they will look after my money. I already have a policy with them. Friendly helpful customer service.”

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Posted 2 weeks ago

“Everything was very straightfoward. The person I dealt with on the phone was extremely helpful (I've forgotten her name - I think it was Meghan). I also had to make a follow-up call to check your bank details, and again very helpful. My main feeling is that I was talking to real people - not my experience of other financial institutions I could name!”

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Posted 2 weeks ago

“Great customer service. Sam was very knowledgeable and explained every step”

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Posted 3 weeks ago

“Very efficient”

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Posted 3 weeks ago

“After speaking with Sam I'm happy with my choice of investment. I was walked through everything clearly, and was given multiple options”

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Posted 3 weeks ago

“Recently had a 10 year savings plan mature and really pleased with the return. So much so the I’ve just taken out another … I appreciate it’s only for £25 per month but a nice surprise to get a telephone call from Sam to talk me through my options . Well explore other options as felt it was a very personal service.”

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Posted 4 weeks ago

“Very friendly and helpful”

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Posted 4 weeks ago

“I set up a savings account today. Sam who I spoke to was very friendly and efficient, he explained and I understand everything with ease, thanks for a easy experience sam”

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Posted 4 weeks ago

“Excellent service from the team. Swift and knowledgable meaning the old policy was paid quickly and the new one set up seamlessly.”

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Posted 4 weeks ago

“Spoke with Sam today to set up savings plans for both myself and my husband, the way he explained everything to us was easy for us to understand, he was patient and such a lovely person to talk too, he answered any questions we had, he made it an easy process for us with no complications along the way, we're both very happy with our first contact with Sheffield mutual, thankyou Sam for all your help”

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Posted 1 month ago

“Customer service factors friendly everything explained Speedy friendly service staff great”

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Posted 1 month ago

“VERY Good service as always. (Never ever had any problems with Sheffield Mutual always very helpful)”

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Posted 1 month ago

“When you interact with the Sheffield, it is with ease. The employees make you feel welcome, and you are the sole focus of their attention. They do what they say they will do.”

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Posted 1 month ago

“very friendly and the staff could explain the answers very professionally and clearly towards the questions i asked”

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Posted 1 month ago

“amazing service”

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Posted 1 month ago

“The guy I spoke delivered the best customer service ever. He actually spoke clearly and was just overall good at answers my questions, even the ones o hadn’t even asked him yet”

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Posted 1 month ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,025 reviews