Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,113 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had such a great call with Becky: put through very quickly and she was incredibly kind and friendly taking me through the process step by step. Thank you!”

Helpful Report

Posted 10 hours ago

Hi there, Thank you for your kind words. We’re glad Becky was friendly and took you through the process so smoothly. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 9 hours ago

“Staff member speaking to me on the phone was very polite. He was very informative and took the time to answer my questions and made sure I understood everything Great customer service”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your kind words. We’re glad to hear the staff member was polite, informative and took the time to answer your questions so you felt understood. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 16 hours ago

“I have various savings plans with Sheffield Mutual as I have always found them to be a safe and effective way to save money monthly. The literature that was sent out with my maturity letter was very informative and helpful. I had intended to take the money at maturity but have now decided to reinvest some into an investment bond as the terms were very attractive. After researching, I have decided to reinvest my initial investment for a further 5 years and take the gains from the past ten years now. Rebecca has been very helpful over all phone calls etc over the past few weeks, she was able to answer any questions clearly and explained the whole process step by step. I am now, therefore, confident that I have invested wisely with Sheffield Mutual again.”

Helpful Report

Posted 1 day ago

Hi Nicola, Thank you for your kind words. We’re glad to hear the literature was informative and that Rebecca could help clarify everything throughout the process. It’s great that you’ve decided on a reinvestment strategy that suits you. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 day ago

“The man I spoke to was friendly and helpful. I wanted to set up another savings plan and he did it easily, confidently and patiently. He put me at ease when I asked him to explain some points. He had a sense of humour too. Thank you very much for your help and support.”

Helpful Report

Posted 2 days ago

Hi Kate, Thank you for your kind words. We’re glad to hear the process was easy and that you felt at ease. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 day ago

“Very friendly, professional service. Knowledgeable on all aspects of the product.”

Helpful Report

Posted 2 days ago

Hi Jackie, Thank you for your feedback. We’re glad to hear you found the service very friendly, professional, and knowledgeable about the product. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 day ago

“very friendly and very helpful”

Helpful Report

Posted 2 days ago

Hi Ismail, Thank you for sharing your feedback. We’re glad to hear you found the service very friendly and very helpful. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

“Helpful over phone”

Helpful Report

Posted 2 days ago

Hi Donna, Thank you for your feedback. We’re glad you found the help over the phone useful. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

“Quick service very friendly and helpful explanation was on point very patient and good callers”

Helpful Report

Posted 1 week ago

Hi Cem, Thank you for your review. We’re glad the service was quick, friendly and that the explanation was clear and patient. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Fantastic customer service. You are able to immeditaly talk to a Sheffiled Mutual representative who is well informed, helpful and clearly explains the product and process. I was very impressed. Thank you”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing your fantastic feedback. We’re pleased to hear you felt well informed and impressed by the service. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Tony was so patient and answered all my questions attentively. It was a pleasure speaking to him. Thank you again!”

Helpful Report

Posted 1 week ago

Hi Tas, Thank you for sharing your kind words. We’re glad Tony could be patient and attentive, and that you enjoyed speaking with him. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Very happy with service provided.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing your feedback. We’re glad to hear you’re happy with the service provided. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Becky was really friendly and very informative she made the whole process really easy and was a delight to speak with and I couldn't be happier with my choice being Sheffield mutual!!!”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing your experience. We’re glad Becky could be friendly, informative, and make the process easy, and that you’re happy with your choice. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“A very smooth transfer/ opening of the accounts for my grandchild with Tony's help”

Helpful Report

Posted 2 weeks ago

Hi Henry, Thank you for sharing your positive experience. We’re glad Tony could assist with the smooth transfer and opening of the accounts for your grandchild. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Tony was very friendly informative and professional.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your wonderful feedback. We are pleased to hear about your positive experience with Tony. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Tony was very helpful and informative”

Helpful Report

Posted 2 weeks ago

Hi Dewi, Thank you for your kind words. We’re glad Tony was helpful and informative. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Went through all my options clearly. Made sure I understood every step in the way. Very friendly.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your kind words. We’re glad you found the options clear, understood every step, and found us friendly. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Friendly and knowledgable service.”

Helpful Report

Posted 2 weeks ago

Hi J, Thank you for your kind words. We’re glad you found the service friendly and knowledgeable. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“sent them an email to change my name, they got back to me the next day letting me know it all went fine, major help!”

Helpful Report

Posted 2 weeks ago

Hi Elijah, Thank you for your kind words. We’re glad the name change request went smoothly and that it was a major help. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Very helpful and knowledgeable. Gave good advice without a hard sell. Easy to take out a policy and also to cash in. Overall very efficient. Would highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your kind words. We’re glad you found our advice helpful, felt no hard sell, and that the process was easy and efficient. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Really helpful and knowledgeable service, picked out our product based on the info we asked for.”

Helpful Report

Posted 3 weeks ago

Hi Ben, Thank you for your kind words. We’re glad you found our service helpful and that we could tailor the product to the information you asked for. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,113 reviews