Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,135 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and prompt response when there is an Inquiry. Thank you!”

Helpful Report

Posted 1 day ago

“Sheffield Mutual really help and support people about advice and to give good choices about what to do with money. I really got to understand and learn well about things I didn't know and also got advice on all my phone calls with Sheffield Mutual that I really appreciated. I had experienced new options linked with investments, and was pleased to make my own choices on what I would like to do about investing, all by the help from Sheffield Mutual with great and politeful advice and services.”

Helpful Report

Posted 3 days ago

Hi there, Thank you for sharing. We’re pleased to hear that we helped you understand and feel confident about your money decisions, and that you found the options and guidance useful and respectful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

“Very efficient and friendly service, the staff member that took the call was very thorough and great to talk to.”

Helpful Report

Posted 5 days ago

Hi Finlay, Thank you for sharing. We’re glad to hear the service was efficient and friendly, and that the staff member was thorough and great to talk to. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 days ago

“I spoke with Tony about starting a new Tax Exempt Savings Plan, and he was friendly and professional throughout. I have been a Sheffield Mutual customer for twenty years and have always been impressed by the service they offer.”

Helpful Report

Posted 1 week ago

Hi Tamsin, Thank you for sharing. We're pleased to hear Tony was friendly and professional and that you've had a positive experience as a long-standing Sheffield Mutual member. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Always a person at the other end of the phone”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing. We’re glad to hear there’s always a person at the end of the phone when you need us. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Helpful and friendly, but needed nudging a few times before my documentation was sent to me so that I could create an account and monitor my investments. Overall a good experience and a company I will invest with again.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing. We're glad to hear you found our service helpful and friendly. We note the documentation process required a nudge. If you need anything else to help with your account and monitoring investments, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Help full but haven't ever used it”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing. We're glad to hear you find our services helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“As always, Sheffield Mutual provide and excellent service.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing. We're glad to hear you received excellent service as always. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“It was a very pleasant experience, the people were very helpful to me and patient in breaking things down for me to understand as someone who is new. Tony was very kind and patient with me. Overall, great experience!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing. We're glad to hear you had a very pleasant experience and that the team, especially Tony, were patient and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Really helpful”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing. We're glad to hear you found the service really helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“The lady was lovely and extremely helpful.”

Helpful Report

Posted 3 weeks ago

Hi Ellie, Thank you for sharing. We're glad to hear the team were able to help you! Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Very helpful and patient”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing. We’re glad to hear you found the service very helpful and patient. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Tony was most helpful & understanding with my application. It was completed with the minimum of fuss & with expediency”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for sharing. We're glad Tony was helpful and that your application was completed with minimal fuss and expediency. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 weeks ago

“. Informative, friendly, and helpful.”

Helpful Report

Posted 1 month ago

Hi John, Thank you for sharing. We’re glad to hear the information was informative, friendly, and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Insanely helpful, very polite on the phone even with my horrific social anxiety found it insanely comfortable and easy to talk to and explained things perfectly and fast.”

Helpful Report

Posted 1 month ago

Hi Olly-James, Thank you for sharing. We’re really glad to hear our team were helpful, polite on the phone, and that the conversation felt comfortable, with explanations that were clear and fast. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Very friendly and helpful staff and explained things in easy to understand terms”

Helpful Report

Posted 1 month ago

Hi Steph, Thank you for sharing. We’re glad to hear our staff were friendly, helpful, and explained things in easy to understand terms. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“The person I spoke with was kind and very helpful.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We're glad the person you spoke with was kind and very helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“I’m an old customer and my son was very happy when he received his money. The bonuses were my highlight 😊”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We’re glad to hear your son was happy and that the bonuses stood out for you. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Great recommend”

Helpful Report

Posted 1 month ago

Hi Tylah, Thank you for the great recommendation. We’re glad you had a positive experience. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Always friendly and helpful.”

Helpful Report

Posted 1 month ago

Hi Philippa, Thank you for your kind words. We’re glad to hear you find us friendly and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,135 reviews