Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,001 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Call at they offices without a appointment they were very helpful with the investment we wanted to make .we were given choices for us to decide easy explain to us by member of staff Megan who was very knowledgeable Many thanks Ann / Chris.”

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Posted 4 days ago

“Easy to set up a new policy for my grandson. Telephoned for information which was dealt with quickly and efficiently”

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Posted 4 days ago

“Emily was very friendly and helpful she made it easy to set up an isa thankyou”

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Posted 4 days ago

“All very well handled.”

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Posted 4 days ago

“Excellent service, professional team and very quick response.Highly recommend.”

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Posted 4 days ago

“Sam is brilliant explains everything in English not jargon & makes the process of investing very simple.Highly recommended”

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Posted 5 days ago

“Sam was friendly, knowledgeable, not pushy, informative and made me feel valued. A really great experience with great customer service. Thank you.”

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Posted 1 week ago

“Called at head office Tankersley without appointment but that didn't matter .Megan welcome me and and asked what type of investment I was interested in .she told me different types which would suit me .she was very helpful and very knowledgeable with the transactions we did together a very enjoyable experience .thank you very much to you and your team Megan ..”

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Posted 1 week ago

“Sam Lee was great and very helpful made the whole job easy”

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Posted 1 week ago

“I had a really great experience speaking with Sam from Sheffield Mutual. He was very easy to talk to, explained everything clearly, and made the whole process simple to understand. Sam took the time to go through all my options and never made me feel pressured. He made me feel comfortable and confident enough to make my own decision about investing my matured Child Trust Fund with Sheffield Mutual to potentially grow it. Very friendly, professional, and knowledgeable. I really appreciated how straightforward and honest the advice was. I would definitely recommend Sam to anyone looking for clear and helpful guidance.”

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Posted 1 week ago

“I had a very helpful conversation with Sam today. He went through everything with me to enable me to open a new cash ISA. Sheffield Mutual staff are brilliant. Well informed, kind and helpful. Other companies could learn from their customer support. Thank you”

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Posted 1 week ago

“Having been recommended to Sheffield Mutual i called them this morning. Emily was extremely helpful and very efficient in both explaining my options to invest and answering my questions. The process of application on the investment ISA was very easy and again any questions or concerns i had were resolved by Emily. I would recommend anyone to contact and consider investing with Sheffield Mutual Friendly Society.”

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Posted 1 week ago

“Spoke with Sam today with enquiries about opening an investment ISA once my Child Trust Fund is finished and the customer service was the best I've ever received. Proper nice man, helped with every single question and with setting up everything up, couldn't have asked for better customer service. Thanks Sam you're the best.”

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Posted 2 weeks ago

“I currently have a policy with Sheffield Mutual and I spoke with Sam today to enquire about opening another. Sam talked me through what was available, checked I had all the information needed, and explained how the policy could be opened. He represented Sheffield Mutual by being extremely respectful, friendly and knowledgeable and a it was pleasure to speak with him. The company has always offered excellent customer service and happy to help with questions and queries.”

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Posted 2 weeks ago

Hi Sandra, Thank you for your kind words. We’re really glad Sam could help you explore opening another policy and that you found the information clear and the service to be excellent. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Emily was very helpful, patient and friendly.. Explained my options and was able to set up there and then.. Thanks Andrew”

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Posted 2 weeks ago

“Emily was super helpful, nice to deal with a local and friendly co. I have invested with Sheffield mutual for my kids uni funds, I have no regrets.”

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Posted 2 weeks ago

“Grandparents investment for grandchildren to mature at 18 age only mutual society would suffice”

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Posted 3 weeks ago

“Emily helped me to move an old Child Trust Fund over to a much better product. She was super helpful and I was really impressed with how straightforward it was to set up a new account.”

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Posted 3 weeks ago

Hi Victoria, Thank you for your kind words. We’re really glad Emily could help with the transfer and that you found the process straightforward. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“I spoke to Sam he had the problem of me not being ready, so called back at a better time. All sorted, time well tell if it works as we all want. I have also have good history with dealings with Sheffield Mutual. This review will not get more getting the great accounts that Sheffield Mutual has and to get good returns this great Friendly Society has on. This will them to help more gain.”

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Posted 3 weeks ago

Hi Ken, Thank you for your kind feedback. We’re glad Sam could accommodate your schedule and sort things out. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“The agent I spoke with, Sam, was lovely and personable. I was walked through my options and given a clear view on what was best for me.”

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Posted 3 weeks ago

Hi Rebecca, Thank you for your lovely feedback. We’re delighted Sam could walk you through your options and provide a clear view on what’s best for you. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,001 reviews