Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,145 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward, easy, efficient, polite, friendly. No nonsense.”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your feedback. We’re glad to hear you found our service straightforward, easy, efficient, polite and friendly—no nonsense. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 day ago

“The service was great. I spoke to a very nice woman called Rebecca and she helped me understand everything i needed to know about ISA’s. She made my experience 10/10 and was very amazing and nice.”

Helpful Report

Posted 1 day ago

Hi Salma, Thank you for your feedback. We’re glad to hear Rebecca provided a great, helpful experience and that you felt the service was 10/10. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 day ago

“Tony was very respectful and very informative, he was very polite and helped me understand the services Sheffield Mutual provided.”

Helpful Report

Posted 2 days ago

Hi there, Thank you for your feedback. We’re glad Tony was respectful, informative, and polite, and that you felt supported in understanding the services Sheffield Mutual provided. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 day ago

“they are very helpful and very compassionate and they communicate very well”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your feedback. We’re glad to hear you found us helpful, compassionate, and that our communication was strong. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

“Helped me understand the difference between both Isa’s and was really nice and helpful”

Helpful Report

Posted 3 days ago

Hi there Liam, Thank you for your feedback. We’re glad we could help explain the difference between both ISAs and that you found us nice and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 days ago

“Friendly, clear advice and patient.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. We’re glad the advice was friendly, clear, and patient. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

Hi there, Thank you for your feedback. We’re glad the advice was friendly, clear, and patient. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 days ago

“The staff assisting the set up of a product were very helpful, and made the process smooth and easy.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. We’re glad the staff were helpful and the process was smooth and easy. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“The team at Sheffield were very helpful and Becky was wonderful, made the process very easy!”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. We’re glad Becky was wonderful and made the process easy. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Excellent customer friendly and customer focused service.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. We’re glad to hear you found the service customer friendly and customer focused. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

Hi there, Thank you for your feedback. We’re glad to hear you found the service excellent, customer friendly and customer focused. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“I was taken through the application process in a friendly, efficient and informative manner”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your feedback. We’re glad the application process was friendly, efficient and informative. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Quick and prompt response when there is an Inquiry. Thank you!”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your feedback. We’re glad the response was quick and prompt when there was an inquiry. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Sheffield Mutual really help and support people about advice and to give good choices about what to do with money. I really got to understand and learn well about things I didn't know and also got advice on all my phone calls with Sheffield Mutual that I really appreciated. I had experienced new options linked with investments, and was pleased to make my own choices on what I would like to do about investing, all by the help from Sheffield Mutual with great and politeful advice and services.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing. We’re pleased to hear that we helped you understand and feel confident about your money decisions, and that you found the options and guidance useful and respectful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Very efficient and friendly service, the staff member that took the call was very thorough and great to talk to.”

Helpful Report

Posted 3 weeks ago

Hi Finlay, Thank you for sharing. We’re glad to hear the service was efficient and friendly, and that the staff member was thorough and great to talk to. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“I spoke with Tony about starting a new Tax Exempt Savings Plan, and he was friendly and professional throughout. I have been a Sheffield Mutual customer for twenty years and have always been impressed by the service they offer.”

Helpful Report

Posted 1 month ago

Hi Tamsin, Thank you for sharing. We're pleased to hear Tony was friendly and professional and that you've had a positive experience as a long-standing Sheffield Mutual member. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Always a person at the other end of the phone”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We’re glad to hear there’s always a person at the end of the phone when you need us. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Helpful and friendly, but needed nudging a few times before my documentation was sent to me so that I could create an account and monitor my investments. Overall a good experience and a company I will invest with again.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We're glad to hear you found our service helpful and friendly. We note the documentation process required a nudge. If you need anything else to help with your account and monitoring investments, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Help full but haven't ever used it”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We're glad to hear you find our services helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“As always, Sheffield Mutual provide and excellent service.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We're glad to hear you received excellent service as always. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“It was a very pleasant experience, the people were very helpful to me and patient in breaking things down for me to understand as someone who is new. Tony was very kind and patient with me. Overall, great experience!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We're glad to hear you had a very pleasant experience and that the team, especially Tony, were patient and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Really helpful”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We're glad to hear you found the service really helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,145 reviews