Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.94

4.9 Rating 700 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

4.9

Based on 700 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service received. Easy to deal with, knowledgeable staff, very efficient paperwork made the whole process very smooth.”

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Posted 15 hours ago

“I was very impressed with how good and friendly they were. Effectively dealt with my enquiries in a clear way, and were easy to speak to. Thanks to Megan Batty.”

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Posted 17 hours ago

“Excellent friendly staff who always deliver a professional service.”

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Posted 18 hours ago

“Spoke to 2 members of staff on different issue and both were extremely helpful and knowledgeable. All issues and questions resolved and extremely happy with the service received again by Sheffield Mutual.”

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Posted 1 day ago

“Very happy with the service as the helpful lady Debra helped me with my account and was very transparent with me.”

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Posted 1 week ago

Hi, Thank you for sharing a review of your recent experience, we’re thrilled to hear that Debra made a good impression on you. Best wishes, Becca

Posted 3 days ago

“Very helpful and explained the different options simpility.”

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Posted 2 weeks ago

Hi, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. Please let us know if we can be of any further help! Kind regards, Becca

Posted 3 days ago

“Sam is well informed and helped to guide me through the range of products”

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Posted 2 weeks ago

Hi Ross, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I'll make sure Sam received your positive comments. Kind regards, Becca

Posted 3 days ago

“Fab service yet again thank you very much for your help”

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Posted 2 weeks ago

Hi Caroline, Thank you for taking the time to leave us a 5* review! We are glad to hear that you received great service from our team. If we can be of any further help, please do not hesitate to get in contact. Kind regards, Becca

Posted 3 days ago

“Sam Lee, was very professional, explained everything to me was very patient, would highly recommend this company.”

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Posted 2 weeks ago

Hi Elizabeth, Thank you for your review, we really appreciate the feedback and your comments. We’re delighted that you would recommend us! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 2 weeks ago

“Sam is a well spoken, well mannered gentleman. He was very helpful in opening an account for me. No pressure, just polite, friendly chat which made my application a pleasant experience. Thank you Sam (typical of Sheffield Mutual staff attitude to customers)”

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Posted 3 weeks ago

Hi Pete, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. I’ll be sure to pass on your positive review to Sam and the rest of the team. Kind regards Emily

Posted 2 weeks ago

“Sam was a great person to deal with - very professional”

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Posted 3 weeks ago

Hi, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Sam to give him the recognition that he deserves. We are grateful for your feedback. Best wishes, Emily

Posted 2 weeks ago

“Emily was very good and understood my needs and helped me to reach these without any unnecessary chat. Agreed to send only necessary letters in post to save the planet. Very efficient and polite.”

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Posted 3 weeks ago

Hi Stuart, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. I’ll be sure to pass on your positive review to the team! Best wishes, Emily

Posted 2 weeks ago

“Very good”

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Posted 3 weeks ago

Hi, Thank you for taking the time to leave a fantastic review. Please let us know if we can be of any further help! Best wishes, Emily

Posted 2 weeks ago

“Meghan, staff member, who dealt with me was professional, clear communication about financial services given by Sheffield Mutual Friendly Society. She explained the product I had chosen, pros and cons. Information was crystal clear.”

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Posted 3 weeks ago

Hi, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 2 weeks ago

“Very happy”

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Posted 4 weeks ago

Hi, Thank you for sharing your experience and feedback with us! Kindest regards, Emily

Posted 2 weeks ago

“Great personal service.”

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Posted 1 month ago

Hi Rosa, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone, and we’re thrilled to hear that we made a good impression on you! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 1 month ago

“Excellent as always. A really good business to work with. Thanks again!”

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Posted 1 month ago

Hi Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 1 month ago

“Debra’s a star she gave me a handful of help with my CTF form”

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Posted 1 month ago

Hi, Thank you for your review! We're so glad to hear you've had a positive experience. Kind regards Emily

Posted 1 month ago

“Spoke to Lauren today, she was able to solve the issue that had arisen, very professional.”

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Posted 1 month ago

Hi Phil, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Lauren to give her the recognition that she deserves. Kind regards, Emily

Posted 1 month ago

“Spoke with Emily today to open a savings plan. Emily was very efficient and polite and guided me through the process with ease.”

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Posted 1 month ago

Hi N Davies, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Emily

Posted 1 month ago

Sheffield Mutual Friendly Society is rated 4.9 based on 700 reviews