Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,131 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,131 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a person at the other end of the phone”

Helpful Report

Posted 2 hours ago

Hi there, Thank you for sharing. We’re glad to hear there’s always a person at the end of the phone when you need us. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 hours ago

“Helpful and friendly, but needed nudging a few times before my documentation was sent to me so that I could create an account and monitor my investments. Overall a good experience and a company I will invest with again.”

Helpful Report

Posted 1 day ago

Hi there, Thank you for sharing. We're glad to hear you found our service helpful and friendly. We note the documentation process required a nudge. If you need anything else to help with your account and monitoring investments, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 hours ago

“Help full but haven't ever used it”

Helpful Report

Posted 2 days ago

Hi there, Thank you for sharing. We're glad to hear you find our services helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

“As always, Sheffield Mutual provide and excellent service.”

Helpful Report

Posted 6 days ago

Hi there, Thank you for sharing. We're glad to hear you received excellent service as always. Kind regards, Team Sheffield Mutual Friendly Society

Posted 6 days ago

“It was a very pleasant experience, the people were very helpful to me and patient in breaking things down for me to understand as someone who is new. Tony was very kind and patient with me. Overall, great experience!”

Helpful Report

Posted 6 days ago

Hi there, Thank you for sharing. We're glad to hear you had a very pleasant experience and that the team, especially Tony, were patient and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 6 days ago

“Really helpful”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing. We're glad to hear you found the service really helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“The lady was lovely and extremely helpful.”

Helpful Report

Posted 1 week ago

Hi Ellie, Thank you for sharing. We're glad to hear the team were able to help you! Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Very helpful and patient”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing. We’re glad to hear you found the service very helpful and patient. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Tony was most helpful & understanding with my application. It was completed with the minimum of fuss & with expediency”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing. We're glad Tony was helpful and that your application was completed with minimal fuss and expediency. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“. Informative, friendly, and helpful.”

Helpful Report

Posted 2 weeks ago

Hi John, Thank you for sharing. We’re glad to hear the information was informative, friendly, and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Insanely helpful, very polite on the phone even with my horrific social anxiety found it insanely comfortable and easy to talk to and explained things perfectly and fast.”

Helpful Report

Posted 2 weeks ago

Hi Olly-James, Thank you for sharing. We’re really glad to hear our team were helpful, polite on the phone, and that the conversation felt comfortable, with explanations that were clear and fast. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Very friendly and helpful staff and explained things in easy to understand terms”

Helpful Report

Posted 2 weeks ago

Hi Steph, Thank you for sharing. We’re glad to hear our staff were friendly, helpful, and explained things in easy to understand terms. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“The person I spoke with was kind and very helpful.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing. We're glad the person you spoke with was kind and very helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“I’m an old customer and my son was very happy when he received his money. The bonuses were my highlight 😊”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing. We’re glad to hear your son was happy and that the bonuses stood out for you. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Great recommend”

Helpful Report

Posted 2 weeks ago

Hi Tylah, Thank you for the great recommendation. We’re glad you had a positive experience. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Always friendly and helpful.”

Helpful Report

Posted 3 weeks ago

Hi Philippa, Thank you for your kind words. We’re glad to hear you find us friendly and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Arranged a with profits Children's Saving Plan with Tony, today. He was a pleasure to speak to being polite, friendly, informative and throughly professional throughout the telephone conversation. I can only state Tony is an asset to Sheffield Mutual and I'd have no hesitation to recommend him to family and friends in future.”

Helpful Report

Posted 3 weeks ago

Hi Angela, Thank you for your kind words. We’re glad Tony was polite, friendly, informative and professional during your telephone conversation. We’ll pass your feedback along. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Very helpful. Gave me lots of information to help me with my child trust fund”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your kind words. We’re glad to hear you found the information helpful for your child trust fund. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Had such a great call with Becky: put through very quickly and she was incredibly kind and friendly taking me through the process step by step. Thank you!”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your kind words. We’re glad Becky was friendly and took you through the process so smoothly. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Staff member speaking to me on the phone was very polite. He was very informative and took the time to answer my questions and made sure I understood everything Great customer service”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your kind words. We’re glad to hear the staff member was polite, informative and took the time to answer your questions so you felt understood. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,131 reviews