Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,123 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tony was most helpful & understanding with my application. It was completed with the minimum of fuss & with expediency”

Helpful Report

Posted 1 day ago

Hi there, Thank you for sharing. We're glad Tony was helpful and that your application was completed with minimal fuss and expediency. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 day ago

“. Informative, friendly, and helpful.”

Helpful Report

Posted 2 days ago

Hi John, Thank you for sharing. We’re glad to hear the information was informative, friendly, and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

“Insanely helpful, very polite on the phone even with my horrific social anxiety found it insanely comfortable and easy to talk to and explained things perfectly and fast.”

Helpful Report

Posted 2 days ago

Hi Olly-James, Thank you for sharing. We’re really glad to hear our team were helpful, polite on the phone, and that the conversation felt comfortable, with explanations that were clear and fast. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

“Very friendly and helpful staff and explained things in easy to understand terms”

Helpful Report

Posted 3 days ago

Hi Steph, Thank you for sharing. We’re glad to hear our staff were friendly, helpful, and explained things in easy to understand terms. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

“The person I spoke with was kind and very helpful.”

Helpful Report

Posted 4 days ago

Hi there, Thank you for sharing. We're glad the person you spoke with was kind and very helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 days ago

“I’m an old customer and my son was very happy when he received his money. The bonuses were my highlight 😊”

Helpful Report

Posted 4 days ago

Hi there, Thank you for sharing. We’re glad to hear your son was happy and that the bonuses stood out for you. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 days ago

“Great recommend”

Helpful Report

Posted 5 days ago

Hi Tylah, Thank you for the great recommendation. We’re glad you had a positive experience. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 days ago

“Always friendly and helpful.”

Helpful Report

Posted 1 week ago

Hi Philippa, Thank you for your kind words. We’re glad to hear you find us friendly and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 days ago

“Arranged a with profits Children's Saving Plan with Tony, today. He was a pleasure to speak to being polite, friendly, informative and throughly professional throughout the telephone conversation. I can only state Tony is an asset to Sheffield Mutual and I'd have no hesitation to recommend him to family and friends in future.”

Helpful Report

Posted 1 week ago

Hi Angela, Thank you for your kind words. We’re glad Tony was polite, friendly, informative and professional during your telephone conversation. We’ll pass your feedback along. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Very helpful. Gave me lots of information to help me with my child trust fund”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your kind words. We’re glad to hear you found the information helpful for your child trust fund. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Had such a great call with Becky: put through very quickly and she was incredibly kind and friendly taking me through the process step by step. Thank you!”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your kind words. We’re glad Becky was friendly and took you through the process so smoothly. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Staff member speaking to me on the phone was very polite. He was very informative and took the time to answer my questions and made sure I understood everything Great customer service”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your kind words. We’re glad to hear the staff member was polite, informative and took the time to answer your questions so you felt understood. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“I have various savings plans with Sheffield Mutual as I have always found them to be a safe and effective way to save money monthly. The literature that was sent out with my maturity letter was very informative and helpful. I had intended to take the money at maturity but have now decided to reinvest some into an investment bond as the terms were very attractive. After researching, I have decided to reinvest my initial investment for a further 5 years and take the gains from the past ten years now. Rebecca has been very helpful over all phone calls etc over the past few weeks, she was able to answer any questions clearly and explained the whole process step by step. I am now, therefore, confident that I have invested wisely with Sheffield Mutual again.”

Helpful Report

Posted 1 week ago

Hi Nicola, Thank you for your kind words. We’re glad to hear the literature was informative and that Rebecca could help clarify everything throughout the process. It’s great that you’ve decided on a reinvestment strategy that suits you. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“The man I spoke to was friendly and helpful. I wanted to set up another savings plan and he did it easily, confidently and patiently. He put me at ease when I asked him to explain some points. He had a sense of humour too. Thank you very much for your help and support.”

Helpful Report

Posted 1 week ago

Hi Kate, Thank you for your kind words. We’re glad to hear the process was easy and that you felt at ease. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Very friendly, professional service. Knowledgeable on all aspects of the product.”

Helpful Report

Posted 1 week ago

Hi Jackie, Thank you for your feedback. We’re glad to hear you found the service very friendly, professional, and knowledgeable about the product. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“very friendly and very helpful”

Helpful Report

Posted 1 week ago

Hi Ismail, Thank you for sharing your feedback. We’re glad to hear you found the service very friendly and very helpful. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Helpful over phone”

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Posted 1 week ago

Hi Donna, Thank you for your feedback. We’re glad you found the help over the phone useful. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Quick service very friendly and helpful explanation was on point very patient and good callers”

Helpful Report

Posted 2 weeks ago

Hi Cem, Thank you for your review. We’re glad the service was quick, friendly and that the explanation was clear and patient. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Fantastic customer service. You are able to immeditaly talk to a Sheffiled Mutual representative who is well informed, helpful and clearly explains the product and process. I was very impressed. Thank you”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing your fantastic feedback. We’re pleased to hear you felt well informed and impressed by the service. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Tony was so patient and answered all my questions attentively. It was a pleasure speaking to him. Thank you again!”

Helpful Report

Posted 2 weeks ago

Hi Tas, Thank you for sharing your kind words. We’re glad Tony could be patient and attentive, and that you enjoyed speaking with him. If there’s anything else you’d like us to assist with, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,123 reviews