Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 955 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very positive experience, the child friendly tax exempt savings plan, means we can handle the policy until the grandchildren are of age, which is reassuring. The ethic and general customer service offered in the form of follow up calls etc is a real treat in this modern day, when customer service standards seem to be vary wildly.”

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Posted 13 hours ago

“A great company to deal with and I'm more than happy to recommend them. I wanted to take out additional savings plans, and spoke with Sam Lee, who talked me through the details and changes I needed to make. He was very patient and carefully explained anything I wasn't sure of. Thanks to Sam, all details were taken over the phone, meaning I didn't need to fill in the paperwork.”

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Posted 3 days ago

“Spoke a a really nice lady today she made it very easy to achieve what I was wanting. She was very friendly and made the process very smooth and stress free!”

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Posted 4 days ago

“Very efficient service. Everything explained in an easy to understand manner.”

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Posted 5 days ago

“I wanted to open savings accounts for each grandchild, putting in a manageable amount each month. Sheffield were so helpful, talking me through my options and keeping good contact with help to fill the forms in if I needed it. Paperwork arrived very quickly on each occasion and was clearly presented. Would definitely recommend.”

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Posted 5 days ago

“Helpful and not pushy !”

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Posted 6 days ago

“Great customer service ,friendly and efficient. Thank you Sam for your help and advice today”

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Posted 6 days ago

“Very efficient and friendly service”

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Posted 1 week ago

“Brilliant service from start to finish, love there personal touch to money. Sam made me free very at ease. Big thank you”

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Posted 1 week ago

“I have been a customer of Sheffield Mutual for 10 years and am exceedingly happy with the service and products that I have. Sam processed my application for a new ISA very professionally and I have no hesitation in recommending there services.”

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Posted 1 week ago

“A great trustworthy company with top class service and staff that genuinely care. I've been with the society for ten years now and have started at least one policy per year. The first is due to pay out this year and I'm delighted with the performance and have decided to reinvest. Can't recommend highly enough - a refreshing change to talk to real people and have unfaltering confidence. Thank you Sheffield Mutual team!”

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Posted 1 week ago

“Great and friendly customer service today from Sam. The information about each product was very clear, which made it easy to decide which was right for me. Would recommend -than you!”

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Posted 2 weeks ago

“Great and friendly customer service today from Sam. The information about each product was very clear, which made it easy to decide which was right for me. Would recommend -than you!”

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Posted 2 weeks ago

“Great customer service, thorough and customer focussed.”

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Posted 2 weeks ago

“Excellent customer service. Emily described the product clearly and took me through the application process step by step. Very happy customer.”

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Posted 2 weeks ago

“Customer service excellent. Very patient, helpful, service. Many thanks, would recommend. A”

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Posted 2 weeks ago

“I found Sam very helpful and friendly.We had a very constructive conversation about the investment products without suggesting any advise and I was able to decide which product was right for me.”

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Posted 2 weeks ago

“I dealt with a business development manager Sam who delivered what looked like a complicated process to my complete satisfaction in a clear friendly manner, which hopefully will give me peace of mind for another 5 years! 5 star all the way.”

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Posted 3 weeks ago

“There was no waiting in a queue listening to monotonous music. I was answered immediately by a helpful, efficient, and courteous agent. I was happy with the interest rate offered, and the advice given. I strongly recommend Sheffield Mutual - I should know, I already have two existing ISAs”

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Posted 3 weeks ago

“Same was very helpful, professional and friendly. He guided me through the application process, answered all of my questions, didnt make me feel rushed and was very pleasant to deal with. Thank you very much!”

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Posted 3 weeks ago

Sheffield Mutual Friendly Society is rated 5.0 based on 955 reviews