Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,140 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, clear advice and patient.”

Helpful Report

Posted 7 hours ago

“The staff assisting the set up of a product were very helpful, and made the process smooth and easy.”

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Posted 12 hours ago

“The team at Sheffield were very helpful and Becky was wonderful, made the process very easy!”

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Posted 1 day ago

Hi there, Thank you for your feedback. We’re glad Becky was wonderful and made the process easy. Kind regards, Team Sheffield Mutual Friendly Society

Posted 14 hours ago

“Excellent customer friendly and customer focused service.”

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Posted 2 days ago

Hi there, Thank you for your feedback. We’re glad to hear you found the service customer friendly and customer focused. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 days ago

Hi there, Thank you for your feedback. We’re glad to hear you found the service excellent, customer friendly and customer focused. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 day ago

“I was taken through the application process in a friendly, efficient and informative manner”

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Posted 1 week ago

Hi there, Thank you for your feedback. We’re glad the application process was friendly, efficient and informative. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Quick and prompt response when there is an Inquiry. Thank you!”

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Posted 1 week ago

Hi there, Thank you for your feedback. We’re glad the response was quick and prompt when there was an inquiry. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 week ago

“Sheffield Mutual really help and support people about advice and to give good choices about what to do with money. I really got to understand and learn well about things I didn't know and also got advice on all my phone calls with Sheffield Mutual that I really appreciated. I had experienced new options linked with investments, and was pleased to make my own choices on what I would like to do about investing, all by the help from Sheffield Mutual with great and politeful advice and services.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing. We’re pleased to hear that we helped you understand and feel confident about your money decisions, and that you found the options and guidance useful and respectful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“Very efficient and friendly service, the staff member that took the call was very thorough and great to talk to.”

Helpful Report

Posted 2 weeks ago

Hi Finlay, Thank you for sharing. We’re glad to hear the service was efficient and friendly, and that the staff member was thorough and great to talk to. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 weeks ago

“I spoke with Tony about starting a new Tax Exempt Savings Plan, and he was friendly and professional throughout. I have been a Sheffield Mutual customer for twenty years and have always been impressed by the service they offer.”

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Posted 3 weeks ago

Hi Tamsin, Thank you for sharing. We're pleased to hear Tony was friendly and professional and that you've had a positive experience as a long-standing Sheffield Mutual member. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Always a person at the other end of the phone”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing. We’re glad to hear there’s always a person at the end of the phone when you need us. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Helpful and friendly, but needed nudging a few times before my documentation was sent to me so that I could create an account and monitor my investments. Overall a good experience and a company I will invest with again.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing. We're glad to hear you found our service helpful and friendly. We note the documentation process required a nudge. If you need anything else to help with your account and monitoring investments, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“Help full but haven't ever used it”

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Posted 3 weeks ago

Hi there, Thank you for sharing. We're glad to hear you find our services helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 weeks ago

“As always, Sheffield Mutual provide and excellent service.”

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Posted 1 month ago

Hi there, Thank you for sharing. We're glad to hear you received excellent service as always. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“It was a very pleasant experience, the people were very helpful to me and patient in breaking things down for me to understand as someone who is new. Tony was very kind and patient with me. Overall, great experience!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We're glad to hear you had a very pleasant experience and that the team, especially Tony, were patient and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Really helpful”

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Posted 1 month ago

Hi there, Thank you for sharing. We're glad to hear you found the service really helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“The lady was lovely and extremely helpful.”

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Posted 1 month ago

Hi Ellie, Thank you for sharing. We're glad to hear the team were able to help you! Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Very helpful and patient”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We’re glad to hear you found the service very helpful and patient. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Tony was most helpful & understanding with my application. It was completed with the minimum of fuss & with expediency”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing. We're glad Tony was helpful and that your application was completed with minimal fuss and expediency. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“. Informative, friendly, and helpful.”

Helpful Report

Posted 1 month ago

Hi John, Thank you for sharing. We’re glad to hear the information was informative, friendly, and helpful. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

“Insanely helpful, very polite on the phone even with my horrific social anxiety found it insanely comfortable and easy to talk to and explained things perfectly and fast.”

Helpful Report

Posted 1 month ago

Hi Olly-James, Thank you for sharing. We’re really glad to hear our team were helpful, polite on the phone, and that the conversation felt comfortable, with explanations that were clear and fast. Kind regards, Team Sheffield Mutual Friendly Society

Posted 1 month ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,140 reviews