Name: Sharps Bedrooms
Rating: 3.96

“A very bad experience. From our experience the salesman was very quick to chase for money but failed to do their job. We were mid-sold product by the salesman so he could close the sale and when we raised this with the company they refused to accept responsibility. We have paperwork showing what we had requested (signed by both parties) and this wasn’t what was delivered. This is a company that doesn’t own it’s mistakes. If you’re looking for great customer care then I wouldn’t recommended them at all”

Helpful Report

Posted 4 years ago

“Do not believe their guarentee. I had bedroom units installed in 2016. Three of the PIR activated LED lights fitted have failed, they remain permantle on. I have phone once and emailed three times and not received any follow up or support. So remember their guarentee come to nothing.”

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Posted 4 years ago

“My mother in law wanted new bedroom fittings. I told her not to invite Sharps as I had read previous negative reviews. However she insisted. The designer/sales/ marketing guy turned up 2 days late. He was none of the above. Shabby and smelt of alcohol. He told my mother in law what she needed. Did not listen to one word she said The price for a triple wardrobe 19,100 and that was including a “big discount”. He wasn’t prepared to offer any other discount. Now my mother in law isn’t to be messed with. She told him plainly to never darken her doorstep again. Their practices are disgraceful. It appears the products are substandard as is their service. How on earth are they allowed to continue trading?”

Helpful Report

Posted 5 years ago

“AVOID! Awful service, designer came in with limited resources to show the design and style of wardrobes. The person was not helpful at all when it came to design, stood waiting for us to talk and not give a run down of there designs or service. Further to this, he would only show previous customer paper drawings and not proper designs online. I'm shocked there is no bespoke software they have so you can visualise your design, even the most basic companies have this. Further to this, I was quoted £10k for 5 door wardrobe, apparently they gave 50% off from this and I wasn't allowed to negotiate price until I confirmed I would go ahead. Even more ridiculous and ill mannered, I was in full flow conversation speaking to the designer and he ignores me and picked up his ringing phone. He also made comments like "why should we negotiate the price you're not going to order" and had bad attitude. Wanting us to spend £5000 over a 15 minute conversation and was almost offended we asked about the price. To conclude, thoroughly disappointed in this company, my expectations were so high, a bespoke service I was excited but you're better off going to Ikea. Level of service is poor, the wardrobes may have been a good finish but its all about the service and from todays experience this company has none of it.”

Helpful Report

Posted 5 years ago

“Awful service, designer came in with limited resources to show the design and style of wardrobes. The person was not helpful at all when it came to design, stood waiting for us to talk and not give a run down of there designs or service. Further to this, he would only show previous customer paper drawings and not proper designs online. I'm shocked there is no bespoke software they have so you can visualise your design, even the most basic companies have this. Further to this, I was quoted £10k for 5 door wardrobe, apparently they gave 50% off from this and I wasn't allowed to negotiate price until I confirmed I would go ahead. Even more ridiculous and ill mannered, I was in full flow conversation speaking to the designer and he ignores me and picked up his ringing phone. He also made comments like "why should we negotiate the price you're not going to order" and had bad attitude. Wanting us to spend £5000 over a 15 minute conversation and was almost offended we asked about the price. To conclude, thoroughly disappointed in this company, my expectations were so high, a bespoke service I was excited but you're better off going to Ikea. Level of service is poor, the wardrobes may have been a good finish but its all about the service and from todays experience this company has none of it.”

Helpful Report

Posted 5 years ago

“Awful service, designer came in with limited resources to show the design and style of wardrobes. The person was not helpful at all when it came to design, stood waiting for us to talk and not give a run down of there designs or service. Further to this, he would only show previous customer paper drawings and not proper designs online. I'm shocked there is no bespoke software they have so you can visualise your design, even the most basic companies have this. Further to this, I was quoted £10k for 5 door wardrobe, apparently they gave 50% off from this and I wasn't allowed to negotiate price until I confirmed I would go ahead. Even more ridiculous and ill mannered, I was in full flow conversation speaking to the designer and he ignores me and picked up his ringing phone. He also made comments like "why should we negotiate the price you're not going to order" and had bad attitude. Wanting us to spend £5000 over a 15 minute conversation and was almost offended we asked about the price. To conclude, thoroughly disappointed in this company, my expectations were so high, a bespoke service I was excited but you're better off going to Ikea. Level of service is poor, the wardrobes may have been a good finish but its all about the service and from todays experience this company has none of it.”

Helpful Report

Posted 5 years ago

“DO NOT USE SHARPES Have had no end of problems with all our fitted wardrobes from door handles falling off and various other things breaking on them. Very badly made especially considering the price we paid for them.”

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Posted 5 years ago

“Very helpful. Glenda worked hard to help us. I kept changing things and she didn't get frustrated.”

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Posted 5 years ago

“Awufl dont go there”

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Posted 5 years ago

“The people who came to see us were very good at their job. They were very courteous and helpful.”

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Posted 5 years ago

“Helpful and professional service”

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Posted 5 years ago

“Unbelievably appalling customers service, rude, unprofessional and would NOT recommend that you use this company to make anything in your homes with your hard earned money. We had three bedroom wardrobes and a window seat installed. The fitter failed to show on one day, so the job was rushed, chips everywhere, doors don’t close and window seat left unfinished and dangerous as top not secured just left placed on top of cupboard doors. Had to pay for another carpenter to come in and complete the job as Sharps were not interested until I went to trading standards. Totally unsatisfactory service from delivery to installation. All they are interested in is getting your money. It’s not a bespoke service in any shape or form. My advice Is so not even think about using this company.”

Helpful Report

Posted 5 years ago

“After paying £4500 for a fitted wardrobe you would think the service you get would reflect the price tag. My in laws were at our house while they finished fitting the wardrobe as we couldn’t be in. When I came home excited to see our new wardrobe I see there is no backing on the wardrobe exposing old ripped wallpaper we understood would be covered by the backing otherwise we would of taken it off and repainted before hand. Leaving dust everywhere, if this is how they leave you with the final product save your money and go elsewhere. When I called them they told me it’s £100 per meter for the backing even after acknowledging they were in the wrong. When not once did they ever mention that backing is an optional thing or even an extra cost. Still waiting for them to get back to me after I’ve had to chase them up twice after them not getting back to me when they said they would And also ruined our new carpets which were literally installed 2 weeks ago.”

Helpful Report

Posted 5 years ago

“After paying £4500 for a fitted wardrobe you would think the service you get would reflect the price tag. My in laws were at our house while they finished fitting the wardrobe as we couldn’t be in. When I came home excited to see our new wardrobe I see there is no backing on the wardrobe exposing old ripped wallpaper, we understood that it would be covered by the backing otherwise we would of taken it off and repainted before hand. And dust everywhere, if this is how they leave you with the final product save your money and go elsewhere. When I called them they told me it’s £100 per meter for the backing. When not once did they ever mention that backing is an optional thing or even an extra cost. Still waiting for them to get back to me after I’ve had to chase them up twice after them not getting back to me when they said they would. Also have ruined our new carpet we just installed and recently got cleaned.”

Helpful Report

Posted 5 years ago

“Lots off money for poor quality chipboard Only one fitter working to a tight deadline & having to go & finish previous jobs Lots of chips made to finish on installation large chips glued back in place by fitter which we didn’t notice until he rushed off to the next job Left with all the rubbish & left over timber which took me 4 trips to the rubbish tip For wardrobes of £19600.00 before discounts this is appalling”

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Posted 5 years ago

“Very lovely lady came to give me a quote, very professional and very friendly”

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Posted 5 years ago

“Ashley was very polite, thorough, knowledgeable and helpful.”

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Posted 5 years ago

“Everything so far has been fantastic”

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Posted 5 years ago

“Friendly, helpful, informative and knowledgeable, Effortless planning of our built in cupboards!”

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Posted 5 years ago

“Darrin was very courteous and professional with a friendly manner. Helpful with various questions about the bedroom furniture and knowledgeable about the products”

Helpful Report

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Sharps Bedrooms Reviews