Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“My very disappointing experience with Sharps started with a phone call telling me the delivery was going to be a week earlier than arranged. At my objection I was told if not July it would have to be September. When the fitter (the only good part of the experience) started he found the units under the window were higher than the sill. He advised sending it all back. With a husband due out of hospital and a long recovery ahead, I instructed the fitter to reduce the plinth size. After my carpet was fitted I found I could not open 2 of the drawers. A ten year old could have taken better measurements. I am 3 weeks on and note that Sharps have not been in contact regarding customer satisfaction.”

Helpful Report

Posted 3 years ago

“The customer service is the worst I have ever ever experienced. DO NOT USE! You never speak with the same person, are transferred from pillar to post and there is no consistency. - it has been 2 months and i still haven't even had a survey. - the salesman came over and priced up and drew pictures, i had to chase sharps for 3 weeks to even pay the deposit! I nearly pulled out at this point and wish that I had have done this. - Once i paid the deposit i then had to chase for weeks for the survey. Surveyor finally came out, i left him to it, kept on chasing and weeks later was told the survey wasn't done and he has to come back.... The worst service ever, beyond SLOW, you are treated as though you are an inconvenience and they are doing you a favour. AVOID at all costs!”

Helpful Report

Posted 3 years ago

“Fitting cancelled at last minute. No new date. Now have no bedroom and loads of lumber everywhere I was promised this would not happen”

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Posted 3 years ago

“I was so pleased with Sharps service and workmanship. The salesman was polite and not at all pushy. The finished product is amazing and ticks all the boxes. Wouldn't hesitate in using them again”

Helpful Report

Posted 3 years ago

“We wanted to get wardrobes done. So Sharps consultant came and produced a quote based on some numbers plucked from air and then applied discounts. All in all, he gave a final price and put it on his paper and gave it to us. Then a few Weeks later we wanted to proceed and he came back, took measurements and then he sat down to tell us that the quote he gave was a mistake and not we need to pay £1000 more! He said it was unprofessional of him to not explain. He uselessly tried hard to explain that previous price he forgot to include one thing or another! Ridiculous!! Totally a con business! Zero transparency and cow boy sales rep.”

Helpful Report

Posted 3 years ago

“Polite and professional - couldn’t fault at all.”

Helpful Report

Posted 3 years ago

“Very disappointed with the design visit. Led us to thinking that the design we chose would fit in our bedroom. It wouldn't and would infringe on the window. Paid a deposit and when the surveyor came, we had to make a big compromise and won't get what we want. I feel that we were lead down the garden path, and the designer needs to concentrate on the design and whether it will fit and stop talking about the celebrities he has done work for. Now in a compromising situation as to whether to go with the compromise or not continue and risk loosing the deposit. I don't want to spend a further £4,200 and be disappointed for the rest of my life that we were misled. Very frustrated and annoyed as the devil is in the detail which wasn't clarified with showing exactly what the wardrobe depth would be.”

Helpful Report

Posted 4 years ago

“Bedroom designer was very helpful and polite. Worked hard to give us what we wanted for the best price. Hope the surveyor and fitters are as good.”

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Posted 4 years ago

“Gentleman was very friendly and helpful”

Helpful Report

Posted 4 years ago

“I'm disappointed with the length of time taken between first contacting you, and the subsequent final date, which is almost 3 months later. If you are in a newly built house, this in an very lengthy time.”

Helpful Report

Posted 4 years ago

“Very professional and knowledgeable. Was able to give me advise.”

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Posted 4 years ago

“Punctual and efficient, whilst adhering to all Covid precautions. Earlier installation date than expected, so that was good news.”

Helpful Report

Posted 4 years ago

“Very pleased with my Sharp design and surveyor appointments and cannot wait for them to be fitted.”

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Posted 4 years ago

“Really professional design visit. Great advice and lots of ideas to choose from. Very happy with the service.”

Helpful Report

Posted 4 years ago

“The designer was very helpful and the surveyor even more so. We are looking forward to the same professionalism at installation.”

Helpful Report

Posted 4 years ago

“Took ages to take their rubbish away. Took 3 months to install. Gave us a good initial price but after changing the order, price seemed very expensive. Poor customization options.”

Helpful Report

Posted 4 years ago

“A bit annoyed that we were told on the design visit we could have our wardrobes a certain way then informed by the surveyor we actually can't have 2 mirrored doors as they won't fit. We've had to redesign and it's going to look a bit odd now. We also weren't informed that one door of the corner unit wouldn't have a handle which will look strange. Had we been told these things at the design visit, I'm not sure we would have proceeded. Hopefully they will look ok once installed.”

Helpful Report

Posted 4 years ago

“Would have given this a better rating, as the designer was very professional and suggested a better alternative to our original design. However, we agreed to the amended design and haven’t heard from Sharps since, even though we’ve paid a deposit. We haven’t had confirmation of the revised cost or installation date. Yet another company quick enough to take your money but falling short on service quality - let’s hope the end product’s better!”

Helpful Report

Posted 4 years ago

“Polite & professional”

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Posted 4 years ago

“Overpriced and bad customer service!”

Helpful Report

Posted 4 years ago

Sharps Bedrooms is rated 4.0 based on 2,880 reviews