The customer service is the worst I have ever ever experienced. DO NOT USE! You never speak with the same person, are transferred from pillar to post and there is no consistency. - it has been 2 months and i still haven't even had a survey. - the salesman came over and priced up and drew pictures, i had to chase sharps for 3 weeks to even pay the deposit! I nearly pulled out at this point and wish that I had have done this. - Once i paid the deposit i then had to chase for weeks for the survey. Surveyor finally came out, i left him to it, kept on chasing and weeks later was told the survey wasn't done and he has to come back.... The worst service ever, beyond SLOW, you are treated as though you are an inconvenience and they are doing you a favour. AVOID at all costs!