SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,301 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,301 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SG Petch 5 star review on 22nd April 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful staff”

Helpful Report

(Darlington) - Posted 3 years ago

Thanks for your review Dylan.

Posted 3 years ago

“Perfect service! Very quick and easy. Craig Parker was very helpful”

Helpful Report

(South Bank) - Posted 3 years ago

Thanks for leaving a review.

Posted 3 years ago

“Ryan in sales was so easy and helpful with the purchase of the catlr and Jessica in service was all so very helpful. Top Mark's to both of you .”

Helpful Report

(Darlington) - Posted 3 years ago

That is great to hear Mark. Thanks for leaving us a review.

Posted 3 years ago

“Friendly, helpful salesman, no problem with getting a test drive, ordered car and delivered on time, altogether very good service.”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for your review Geoffrey and we hope you enjoy your new car.

Posted 3 years ago

“Love the car but not the sat nav to difficult for older people you need mobile phone with you all the time”

Helpful Report

(Durham) - Posted 4 years ago

Hi Barry, Thank you for leaving a review. If you would like further assistance with the Sat Nat please contact us at https://www.sgpetch.co.uk/contact-us, and someone will get back to you.

Posted 3 years ago

“Good explanations given by salesman on vehicles seen. Easy arrangement for test drives. Purchase of vehicle straight forward without drama. Very satisfied with the service given by our salesman Ross.”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for leaving us a review.

Posted 3 years ago

“The whole process from test drive to purchase was handled very professionally. many thanks to Ricky for all his help.”

Helpful Report

(York) - Posted 4 years ago

That is great to hear Paul, Thanks for leaving us a review.

Posted 3 years ago

“Great service very pleasant sales team”

Helpful Report

(Durham) - Posted 4 years ago

Hi Paul, Thanks for taking the time to leave us a review.

Posted 3 years ago

“The usual excellent service I have had these past 5 years”

Helpful Report

(Durham) - Posted 4 years ago

Thank you for leaving a review and continued custom.

Posted 3 years ago

“I am very satisfied with our new car. Staff was very helpful and understanding and polite. 5*”

Helpful Report

(Durham) - Posted 4 years ago

Thanks for leaving us a review Charline.

Posted 3 years ago

“Very friendly efficient service nothing too much trouble for the salesman.”

Helpful Report

(York) - Posted 4 years ago

Hi Linda, Thank you for taking the time to leave us a review and we hope you enjoy your new car.

Posted 3 years ago

“The sales person both my wife and I saw was Abby Richardson, who couldn’t have been more helpful and professional. My car was put in part ex for a new Tuscon and the transaction went through seamlessly.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

That is great to hear Stuart, Thanks for leaving us a review.

Posted 3 years ago

“Had a car we wanted at the right price. Negotiated a fair trade in price for ours and agreed a good finance package. Smooth transaction, nice people to deal with. Very happy.”

Helpful Report

(Sunderland) - Posted 4 years ago

That is great to hear Lorraine, Thanks for taking the time to leave us a review.

Posted 4 years ago

“Good service”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for leaving us a review Jennifer.

Posted 3 years ago

“All worked very well, from part-ex to purchase.”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“delivered on time would recomend”

Helpful Report

Posted 4 years ago

Thanks for leaving us a review John.

Posted 4 years ago

“Rang Ryan at SG Petch to buy a new car. Ryan was really helpful, he explained everything in terms I understood and he kept me up to date with the progress of the purchase. Nothing was too much trouble. When I collected the car, Ryan was very professional and courteous. It was a pleasure to do business with you.”

Helpful Report

Posted 4 years ago

Hi Lisa, Thanks for taking the time to leave us a review. We will pass your comments onto Ryan.

Posted 4 years ago

“A fast & efficient service”

Helpful Report

Posted 4 years ago

Thanks for leaving us a review Raymond.

Posted 4 years ago

“The overall experience of buying a van has been completely hassle free. The salesman Glyn went above and beyond to answer all of my questions and still is even after the sale has completed. I was informed of every stage in the buying process i.e. going into stage 12 etc., in the process, now in 30 (almost complete yay). Nothing has been a problem for him, always friendly, approachable and kept me updated all the time. Would highly recommend going to Glyn for information and advice regarding a vehicle.”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Norma, That is great to hear! Thanks for taking the time to leave us a review.

Posted 4 years ago

“Excellent service and communication from Glyn Hewitt”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for your review Mark.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,301 reviews