They are friendly and very helpful . Les always spends as much time as you need and explains everything in detail . He makes good coffee too . I would nexer change to another garage as im fully satisfied with the sevice at this dealership
I have dealt with Petch now for a considerable amount of years and have had nothing but praise for the company. I would like to mention in particular your salesman Martin, who, has made purchasing a car from you an absolute pleasure. I now would not buy a car from anyone else but him, I have sent several of my friends down to you and have told them to ask for him with a view to purchasing a new car. Thanks again to 'S G PETCH I will certainly be dealing with you and your professional staff again, would you give a big personal thank you to Martin for me.
Totally at ease when I visit your Darlington garage, was made very welcome and what a fabulous friendly team you have ! Absolutely love my new car thank you SG Petch have recommend you to all my friends .
Salesman Adam Grant made buying our new i20 a very enjoyable experiance with his easy and unforcefocefull manner plus his knowledge of the car. He also made sure we were competent with the details of the car before we drove off after picking the car up.
Made me feel like an individual. The paperwork was clearly explained how to pay for the car. I received a personal video that my car had arrived at the garage which was lovely.
The service was first class, Les Rudd couldn't have been more helpful. He explained the whole thing very well and when I called with another question, Les wasn't there so the sales manager went out of his way to ensure I had the answers I needed. A very good experience made even better when I went into the service department, Paul and Dave are most helpful, it's the only place I would take my car.
Service and professionalism from Derek and Adam from first entry into the showroom to picking the car up was first rate. Helpful with advice and hitting the timescales promised.
Brilliant service as usual from Tony Hill in the Middlesbrough branch. I can personally recommend SG Petch Middlesbrough to anyone looking to purchase a car.
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