SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,301 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,301 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SG Petch 5 star review on 22nd April 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After our well used Audi A3 developed an expensive fault we decided to look for a replacement. And not another Audi. I was looking for a Mazda. But I ended up buying another A3! He told us that he had just got a second hand Audi A3 in stock and showed us the car. Immaculate and very tempting, but I was keen to have a change of marques. Joseph was very patient and helpful, showing us a range of other cars on the forecourt, including a Mazda. In the end the Audi was so tempting that we said yes. Very good service, picked up the car a few days later, very well valeted. Happy customers.”

Helpful Report

(Richmond) - Posted 4 years ago

That's great to hear Adrian. Thanks for leaving a review and we hope you enjoy your new car.

Posted 4 years ago

“All went well with the purchase of my "new" Kia thanks to Chris Boyce.”

Helpful Report

(York) - Posted 4 years ago

Thanks for leaving a review Patricia, we hope you enjoy your new car.

Posted 4 years ago

“Received excellent service from manager Craig, very helpful, wouldn’t hesitate to recommend or use this dealer in the future.”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for leaving us a review Lisa, we hope you enjoy your new car.

Posted 4 years ago

“Iv got my last 2 cars from SG Petch I wouldn’t go anywhere else as they just get the job done with no hassle, Ricky is amazing he listened to what I wanted and literally the first car he showed me was perfect and I got it. Thanks again Ricky”

Helpful Report

Posted 4 years ago

That is great to hear Shannon, Thanks for leaving us a review and your continued custom.

Posted 4 years ago

“The service provided was friendly and very professional all the appointments were on time including test drive and collection of the car.”

Helpful Report

(Darlington) - Posted 4 years ago

That is great to hear John, Thanks for leaving us a review.

Posted 4 years ago

“Brilliant service, car was sourced and delivered very quickly. Chris, sorted it all out for us.”

Helpful Report

(York) - Posted 4 years ago

Thats great to hear Janet, Thanks for leaving us a review.

Posted 4 years ago

“Very pleased with the car and the ease at which the paperwork was done and the help I got from the salesman. So five out of five. Frank Thatcher”

Helpful Report

(South Bank) - Posted 4 years ago

“Was offered £1000.00 more for my car than Renault dealer.I tried a used car but it was not for us.Emma looked into another car for us and took a lot of time, she picked another car with the same criteria.Loved it so we bought it.Thank you Emma.”

Helpful Report

(Durham) - Posted 4 years ago

“Very efficient. Easy to deal with. Professional throughout.”

Helpful Report

(Durham) - Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Customer service was priority. From the first phone call to completing the purchase nothing was too difficult. We arranged a test drive of the vehicle. We were very impressed with Richie and his knowledge of the vehicle and its history. No salesman hassle which is why we would recommend S G Petch. The whole process was smooth. We even ordered additional mats for the vehicle due to the excellent quality service that was provided. We would certainly purchase from SG Petch again.”

Helpful Report

(York) - Posted 4 years ago

Thats great to hear Michael, Thanks for leaving us a review.

Posted 4 years ago

“Matt was very pleasant and helpful, nothing was too much trouble for him. I would definitely recommend”

Helpful Report

(Durham) - Posted 4 years ago

That is great to hear Sharon. Thanks for leaving us a review.

Posted 4 years ago

“EVERYTHING WAS PERFECT,NOTHING TO WORRY ABOUT.”

Helpful Report

(York) - Posted 4 years ago

That is great to hear John. Thanks for leaving us a review.

Posted 4 years ago

“Probably the best garage I've ever dealt with. Disappointed with the car itself due to quite major faults cropping up in the early stages of ownership, however, Emma and the team are very professional, helpful and always do the right thing by us.”

Helpful Report

(Durham) - Posted 4 years ago

Thanks for leaving us a review Sam. Sorry to hear your disappointed with your car. If you would like anymore assistance please don't hesitate to contact the branch.

Posted 4 years ago

“We had excellent service throughout when purchasing our new car. Salesman Ryan Robertson was very professional and in our case very patient is answering any questions and concerns we had. This was just before lockdown was announced and every effort was made to ensure we got our car just in time. thanks to all concerned especially Ryan.”

Helpful Report

(Darlington) - Posted 4 years ago

Thats great to hear Carol. Thanks for taking the time to leave to us a review.

Posted 4 years ago

“Excellent Customer Service”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for leaving a review.

Posted 4 years ago

“Dan and the team were excellent - polite, considerate and incredible helpful in guiding and securing the best deal for me. Would absolutely recommend again!”

Helpful Report

(South Bank) - Posted 4 years ago

Thats great to hear Natalie. Thanks for leaving us a review.

Posted 4 years ago

“Saw the car bought the car. What a seamless process it was. Couldn't have asked for a simpler and more professional way to buy a car. Andy Lyons... An asset to the company”

Helpful Report

(South Bank) - Posted 4 years ago

Thats wonderful to hear Eleanor. Thank you for taking the time to leave us a review.

Posted 4 years ago

“Highly recommended Ricky from the York Branch who was really helpful when choosing my car and explaining the process. Thank you!!”

Helpful Report

(York) - Posted 4 years ago

Thats great to hear Lauren. Thank you for leaving us a review.

Posted 4 years ago

“Very friendly and professional staff Third car we have bought from them and have always been very pleased with the service”

Helpful Report

(Darlington) - Posted 4 years ago

Thats great to hear Robert. Thanks for leaving us a review.

Posted 4 years ago

“Excellent service from Matthew this is our second car purchased from him and we are very satisfied from such a helpful attitude.”

Helpful Report

(Durham) - Posted 4 years ago

That is great to hear. Thank you for leaving a review.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,301 reviews