SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,301 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,301 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joseph who dealt with us was very friendly and explained everything to us.”

Helpful Report

(Darlington) - Posted 4 years ago

Thank you for leaving us a review Michelle.

Posted 4 years ago

“Excellent value, and excellent service”

Helpful Report

(York) - Posted 4 years ago

Thanks for your review Anne.

Posted 4 years ago

“Very friendly and informative very pleased with all aspects of the service provided by James!”

Helpful Report

(York) - Posted 4 years ago

Thanks for your review Shelley

Posted 4 years ago

“Amazing service from Ricky at York, really helpful, not pushy and made sure we were totally happy with our purchase. I have recommended SG Petch multiple times since our purchase.”

Helpful Report

(York) - Posted 4 years ago

Thats great to hear Lauren, Thanks for your review.

Posted 4 years ago

“Very friendly knowledgeable staff. No pressure to buy. Excellent after sales service.”

Helpful Report

(Durham) - Posted 4 years ago

Thanks for your review.

Posted 4 years ago

“I enquired about a car via Autotrader and from the start Gary was very helpful providing a video walk round of the car. A small scuff to the wheel arch was repaired and everything went smoothly in the exchange. Would definitely recommend!”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thats great to hear, thanks for leaving a review Stephen.

Posted 4 years ago

“Shaun was a pleasure to deal with and went out of his way to turnaround collection of the car at short notice and in time for our daughter's birthday. Thanks Shaun!!”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for leaving a review Joanne.

Posted 4 years ago

“Ray Yates made the whole car buying process an absolute pleasure. My daughter bought her first car (Hyundai i10) and could not have been more delighted with the customer service. Nothing was too much trouble. She got a great little car at a great price. Thank you!”

Helpful Report

Posted 4 years ago

Thats great to hear Michael, Thanks for leaving a review.

Posted 4 years ago

“Despite the coronavirus lockdown and limited Nissan recovery spell, S.G.Petch did their utmost to keep me updated with delivery dates Etc, the changeover from quashqai to new Juke went without a hitch. SG Petch is a very professional company , friendly and courteous to all customers whether browsing or buying, would recommend to anyone.”

Helpful Report

(Durham) - Posted 4 years ago

Thanks for leaving us a review Terry.

Posted 4 years ago

“I bought a second-hand Hyundai from SG Petch in September 2020 and the customer service was excellent. I will continue to buy all my cars from SG Petch!”

Helpful Report

(Darlington) - Posted 4 years ago

Thats great to hear Rosemary, Thanks for leaving us a review.

Posted 4 years ago

“Friendly staff, nice atmosphere, no pressure. Ryan at Darlington SG Petch made everything really easy, i didn't feel uncomfortable as a lady car shopping on my own asking daft questions. He was helpful and I never felt under any pressure, or rushed. He was equally helpful when I collected my car, a Kona, which I love driving. Thankyou”

Helpful Report

Posted 4 years ago

Thats great to hear Lisa, Thanks for leaving us a review.

Posted 4 years ago

“Excellent service and good after sales help.”

Helpful Report

(South Bank) - Posted 4 years ago

Thanks for your review Karl.

Posted 4 years ago

“Excellent service throughout - sincere thanks to Chris Boyce. We have just completed our purchase of a used vehicle, and have been impressed throughout by the service received. Chris has been helpful, supportive, informative, friendly and professional througout our dealings with him. We would happily recommend SG Petch to family & friends, and would suggest they try to deal with Chris.”

Helpful Report

Posted 4 years ago

Thats great to hear Neil and Tracey, we hope you enjoy your new car.

Posted 4 years ago

“Alan at Durham SG Petch was an excellent salesman, He didn't pressurise us at all and was very knowledgable about the car we brought. I would be very pleased and happy to recommend Alan to anyone who was looking for his new car. His customer service is excellent. Well done Alan Copeland”

Helpful Report

(Durham) - Posted 4 years ago

Hi George, Thanks for leaving a review and we hope you enjoy your new car.

Posted 4 years ago

“Car was covered in what appears to be tree resin particularly on the sun roof,very difficult to remove. Telephone calls not returned. Part ex price given without seeing car.”

Helpful Report

(Darlington) - Posted 4 years ago

“i bought this car and paid top dollar on condition the wheels were conditioned from being scratched etc. These were repaired through you in the most poor and cheap finish possible. Who sprays wheels over outer wheel weights which shouldnt be fitted on OUTER alloy wheel rims anyway.Who sprays wheels without smoothing and preparing and removing rust. All 4 wheels need doing again properly at my own cost DISSAPOINTED IS AN UNDERSTATEMENT”

Helpful Report

(York) - Posted 4 years ago

I am sorry to hear of the poor alloys wheel refurbishment done on your Picanto. We can arrange for you to come back and get them re done by the company we sub contract the work to if your un satisfied with their work. Please contact me direct to arrange this, Iain Ward 01904 466600.

Posted 4 years ago

“From the first time I took my new car for a test drive to the moment I picked up the keys and drove away I received amazing service. Reg went above and beyond to help me with finance and when I had a worry about something on the car Manager Andrew told me just to pop down and he would have a look. Within seconds he reassured me that I had nothing to worry about and explained what I could see was part of the chassis. Would highly recommend and will be back when I’m ready for my next car”

Helpful Report

(York) - Posted 4 years ago

Thats great to hear, thanks for leaving us a review.

Posted 4 years ago

“Absolutely fantastic staff and great service”

Helpful Report

(York) - Posted 4 years ago

Thats great to hear Susan, Thanks for your review.

Posted 4 years ago

“Friendly customer service. Staff are very helpful and efficient.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thanks for your review.

Posted 4 years ago

“Such lovely, helpful staff, a fast process and welcoming showroom adhering to strict COVID protocols. I feel like I've become part of a family rather than bought/ leased a car. THANK YOU”

Helpful Report

(York) - Posted 4 years ago

Hi Emilie, Thanks for your review.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,301 reviews