SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,308 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anthony Edward Mcclelland MBE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the salesman, Andrew Loynes. The car seems to satisfy our needs as my wife wanted a smaller car than the i20 which we traded in. We have only done a few hundred miles, due to the coronavirus, but we are both happy with it so far thankyou.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thats great to hear Arthur, Thanks for leaving us a review and we hope you enjoy your new car.

Posted 4 years ago

“Despite the problems created by Covid 19 SG Petch made ever effort to enable the purchase of my vehicle to go ahead with the least inconvenience to me. They honoured the deal made in February, 7 months earlier, and Thomasz the sales person made contact immediately on his return from furlough to update me on the progress of the sale and the car was delivered, as promised, on the date agreed.”

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(York) - Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“Very helpful and helped enormously getting me exactly the second hand car I wanted. Thanks to Alan.”

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(Durham) - Posted 4 years ago

Thanks for taking the time to leave us a review Desiree.

Posted 4 years ago

“Friendly service; the salesman was both pleasant and polite and I got a really good deal 😊👍 Thank you Tony!”

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(Middlesbrough) - Posted 4 years ago

Thats great to hear Joy, we hope you enjoy your new car.

Posted 4 years ago

“Fantastic service”

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(Darlington) - Posted 4 years ago

Thanks for you review India.

Posted 4 years ago

“Always outstanding service and friendly helpful staff”

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(Middlesbrough) - Posted 4 years ago

Thats great to hear Jill, Thanks for leaving a review.

Posted 4 years ago

“Salesman politely,efficiently helpful. New car handover condition very disappointing.”

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(Middlesbrough) - Posted 4 years ago

Thats great to hear Mike, Thanks for leaving us a review.

Posted 4 years ago

“One of the best garages to deal with friendly courteous and reliable”

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(South Bank) - Posted 4 years ago

Thats great to hear Brian, Thanks for leaving us a review and we hope you enjoy your new car.

Posted 4 years ago

“Sales dept very good”

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(Darlington) - Posted 4 years ago

Thanks for leaving us a review Brian.

Posted 4 years ago

“After sales customer service is non existent, no return car if your not 100% happy policy, stay well clear”

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(Middlesbrough) - Posted 4 years ago

“Great friendly service where they care about the deal that’s right for you. I was given options to make sure they fitted my affordability before proceeding which is refreshing to see in the motor industry! Lewis was fantastic all the way through the process and all the staff I dealt with were friendly. I would 100% recommend SG Petch as a dealer to any one of my friends or family.”

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(Durham) - Posted 4 years ago

Thats great to hear Joshua, Thanks for taking the time to leave us a review.

Posted 4 years ago

“As ever the service and attention to detail received was first class. This purchase was my 8th from this garage and like the others was well organised, efficient and, in the light of COVID 19, safe and very well protected.”

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(Middlesbrough) - Posted 4 years ago

Thanks for your continued custom James and we hope you enjoy your new car.

Posted 4 years ago

“they made you feel very welcome, talked about the car you wanted, excellent”

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(Middlesbrough) - Posted 4 years ago

Thanks for leaving us a review Patricia and we hope you enjoy your new car.

Posted 4 years ago

“Always had great service from SG petch, bought several new cars over the years, I moved to York two years ago but I still traveled up to Durham to buy a car, think that says it all,”

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(Durham) - Posted 4 years ago

Thats great to hear Sharon, Thanks for leaving a review and your continuing custom.

Posted 4 years ago

“Brilliant service from S G Petch especially Joe Halliday. His customer service was excellent and everything he said would be done was and on time. Would definitely buy again from S G Petch Darlington in the future”

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(Darlington) - Posted 4 years ago

Thanks for leaving us a review Lisa, we hope you enjoy your new car.

Posted 4 years ago

“Lovely experience dealing with SG Petch. Made selling and buying a new car simple and enjoyable, thank you.”

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(Durham) - Posted 4 years ago

Thats great Shona, Thanks for leaving us a review.

Posted 4 years ago

“From initial contact to the completion of the part exchange the service was 1st class. The new vehicle was immaculately clean.”

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(York) - Posted 4 years ago

Thank you for leaving us a review Anthony, we hope you enjoy your new car.

Posted 4 years ago

“Alan, the salesman, was helpful and friendly without being in the slightest bit pushy. He arranged test drives in the vehicles we requested. Bearing in mind we were in the middle of the Covid19 restrictions the hospitality area was a little sparse but clean and comfortable and it's difficult to see what more could have been done within the regulations. We were offered a fair trade-in price on our old car and a good deal on the new one, the extras that are inevitably available with new vehicles were offered but not pushed. Everything was explained to us clearly, the staff were unfailingly polite and helpful, even when they were obviously busy.”

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(Durham) - Posted 4 years ago

Hi David, Thank you for leaving us a review and we hope you enjoy your now car.

Posted 4 years ago

“Couldn't fault the service received on purchasing my new Hyundai i10 from Durham branch...Adam was spot on, with no tedious sales swagger, just straight forward good honest facts. Gave me a decent price on trade in for my old i10, which I purchased from the same sales team 6yrs ago. Everything explained step by step, a quick and efficient service all round... well pleased! Will take great please in recommending SG PETCH Durham to anyone!”

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Posted 4 years ago

Thats great to hear Sandra, Thanks for taking the time to leave us a review.

Posted 4 years ago

“My experience at SG Petch, York was good. I walked in looking for a car, knowing what I had in mind and budget. Within 24 hours I had signed up for Fiat Panda. Very happy!”

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(York) - Posted 4 years ago

Thanks for leaving us a review Pauline, we hope you enjoy your new car.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,308 reviews