SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,301 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,301 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 22nd April 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with our new Arona, and the service from salesman Lewis was exeptional”

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(Durham) - Posted 4 years ago

Thanks for leaving us a review Micheal, we hope you enjoy your new car.

Posted 4 years ago

“Excellent service from the sales team yet again would highly recommend to friends and family!”

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(Durham) - Posted 4 years ago

Thats great to hear Trevor, Thanks for leaving us a review.

Posted 4 years ago

“Friendly knowledgeable staff very helpful made proses easy and enjoyable big thanks to mark”

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(Darlington) - Posted 4 years ago

Thanks for your review Marlene, we hope you enjoy your new car.

Posted 4 years ago

“Very good sales staff and very reliable service, thank you!”

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(York) - Posted 4 years ago

Thats great to hear Allan, Thanks for leaving us a review.

Posted 4 years ago

“Excellent customer service. No pressure to buy extras etc.”

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(Darlington) - Posted 4 years ago

Thanks for leaving us a review Susan.

Posted 4 years ago

“Second time dealing with charlotte from sg petch mazda. Can not fault her”

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(South Bank) - Posted 4 years ago

Thanks for your review Carl.

Posted 4 years ago

Thanks for your review Carl.

Posted 4 years ago

“What great service we received, particularly given the challenging times we are all facing. Chris Dunwell was very helpful and quickly found the exact car I was looking for. As our car comes through Motability, it was important that all of our son's equipment was able to fit in. Chris offered us an over-night road test so we were able to take a similar car home to test car seats etc out, without having to tackle the stress of doing it all on-site. He kept in touch and checked in so see how we were doing, and offered us a reduction on our advance payment. We had the car 4 days later. Excellent service and great follow-up too. Being a motability customer, it can be quite challenging when you have a family member with complex needs, so having the car testing and buying experience made so easy was very much appreciated. Many thanks Chris at SG Petch. We love our 5008 too. A great choice of dealer and car.”

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(Darlington) - Posted 4 years ago

Thats great to hear Leo, Thanks for leaving us a review .

Posted 4 years ago

“Very efficient and friendly service”

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(York) - Posted 4 years ago

Thanks for your review Robert.

Posted 4 years ago

“Excellent service thank you”

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(Darlington) - Posted 4 years ago

Thanks for your review Emma.

Posted 4 years ago

“I'm now enjoying driving my fourth car purchase from SG Petch. These cover a period of 9+ years, therefore, they must be doing something right to keep me going back!! From the reception staff, to the sales and finance team they, consistently, ensure a positive and enjoyable customer focused experience.”

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(York) - Posted 4 years ago

Thats great to hear Barry, Thanks for leaving us a review and your continued custom.

Posted 4 years ago

“excellent service”

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(Durham) - Posted 4 years ago

Thanks for your review Neil.

Posted 4 years ago

“I am very happy with service I received from Reg. He was informative and did everything he could to make the buying process as smooth as possible. I would highly recommend.”

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(York) - Posted 4 years ago

Thanks for your review Caroline.

Posted 4 years ago

“Good service from Callum and Becky on sale of Kona. Problem re paintwork resolved amicable.”

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(Middlesbrough) - Posted 4 years ago

Thanks fot your review Ian.

Posted 4 years ago

“Friendly, efficient and, during the COVID emergency, very flexible and responsive.”

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(York) - Posted 4 years ago

Thanks for your review Stephen.

Posted 4 years ago

“Extremely good service. Graham sold us our “used car” there was no pressure. He sold us what we wanted, never pushed (like a previous car sales company). Professional smooth service! Highly recommend”

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(York) - Posted 4 years ago

Thanks for leaving us a review Amanda.

Posted 4 years ago

“Very pleased with our new Kia Niro. From start to finish the experience was excellent. The sales representative Dan was extremely helpful and knowledgeable about the car we were interested in, definitely not pushy at all like some dealerships we visited. He made all the arrangements for us and kept to deadlines and promises. Overall highly satisfied customers.”

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(York) - Posted 4 years ago

Thats great to hear Bradley, Thanks for leaving us a review.

Posted 4 years ago

“Glynn was once again exceptional, he was very responsive to my requirements and met the timeframe I requested with ease 10/10”

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(Darlington) - Posted 4 years ago

Thats great to hear Darren, Thanks for your review.

Posted 4 years ago

“Yes it was a good purchase but trying to learn some of the buttons”

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(Darlington) - Posted 4 years ago

Thanks for your review Carole.

Posted 4 years ago

“Great service. Always helpfull”

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(Durham) - Posted 4 years ago

Thanks for your review Brian.

Posted 4 years ago

“Professional and welcoming”

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(Middlesbrough) - Posted 4 years ago

Thanks for your review Particia.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,301 reviews