Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.87

1.9 Rating 3,560 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,560 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

Write Your review

Tell us how Servicing Stop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t use this as it is frustrating the customer service is -100 , they do not reply. My car was booked for Mot and they didn’t turn up, they want to rebook it for a week later when my Mot is expiring today. They don’t even deserve 1 star.”

Helpful Report

Posted 4 years ago

“Total farce sorting out a collection day for my car, they kept changing it. Paid for mot and service upfront and then got stung another £70 extra for supposedly special oil and a new sump plug. Car does not take special oil and the old sump plug is still in the sump. The company in my opinion are con artists. I had to agree to the extras in order to get my car back. STAY WELL AWAY FROM THEM AND GO TO AN HONEST GARAGE IT'S THE ONLY WAY YOU WILL KEEP YOUR MONEY.”

Helpful Report

Posted 4 years ago

“awful never ever use them”

Helpful Report

Posted 4 years ago

“Specialist oil is a con. Plus all the other unnecessary garbage the salesman Daniel tried to add onto my service. I should have told him to shove it, but as i’d already payed up front, and was at work and stressed, i decided to take the hit for the bs engine oil extra, but refused everything else he tried to add on. What a total con and rip off. My car didn’t even return clean, and i’ll be inspecting the work recorded on my invoice. Avoid! Avoid! Avoid!”

Helpful Report

Posted 4 years ago

“keep way from this company 'my god this is like daytime robbery”

Helpful Report

Posted 4 years ago

“A COMPLETE RIP-OFF! STAY AWAY FROM THIS COMPANY. THEY WERE TRYING TO CHARGE ME 700 FOR SOMETHING THATS WORTH 100. NEVER EVER GIVE YOUR CARD DETAILS TO THESE GUYS PROBABLY A SCAM!”

Helpful Report

Posted 4 years ago

“Total RIP off merchants, would not recommend them to anyone, unless you have several hundred pounds to waste.Stay well clear would be cheaper using a main dealer. 😭😭😭😭”

Helpful Report

Posted 4 years ago

“I cannot stress enough to AVOID this company. Wanted to charge £500+ for an MOT and service which was originally quoted at £150.. Stayed on hold for an eternity only to speak to aggressive and rude customer service people who reported the work was mandatory. I rang the garage and the work wasn't mandatory at all. Finally they agreed to charge the original agreed price only for them to send an invoice for £200 but no indication what the extra cost was for. DO NOT USE THIS COMPANY. Go with a trusted name that you know aren't cowboys and thieves. They will attempt to rip you off without fail and it is incredible aggro trying to resolve problems with them. DON'T DO IT.”

Helpful Report

Posted 4 years ago

“I absolutely agree with the below bad reviews. Had my car serviced last week - I got a phone call from a condescending "customer services" rep who tells me my bill is £600. Attempts to totally confuse me with technical jargon, speaking at the speed of light and then laughing when I asked him to repeat himself as if I am the idiot. He also said he would refuse to turn off the service light unless I had the "required work" - total con. I also had absolutely no idea where my car went - still have no idea. It's not detailed on any documentation anywhere. Only positive of this was the girl who picked up the car - absolutely lovely. Hope she finds a job elsewhere sharpish! I will never be using this service again.”

Helpful Report

Posted 4 years ago

“Booked car in for service, they told me they would pick the car up between 0800/0900 and drop it off before 1600….. I paid in full up front but they still billed me additional money for - engine flush -long life oil -brake fluid None of which I agreed to…. They told me I need to pay or they won’t release my car! Car was finally delivered at LUNCH TIME the next day! Meaning that I missed a day of work as I have a near 50 mile commute…. Stay away from these lying bandits!”

Helpful Report

Posted 4 years ago

“Service stop are such rip off merchants. They make out you need to get the work done on your car for it to pass it’s MOT when really it has already passed. They also make out you need specialist oil. When you try and phone them they don’t answer the calls. They also try to bribe you by offering you £10 off your bill if you give them a good review on trust pilot. Shame on you servicestop avoid like the plague”

Helpful Report

Posted 4 years ago

“I feel ashamed of myself for being duped by this service. I booked in for an MOT and service (ref 1314172). Was told it had failed the MOT and the suspension needed attention for £220 each side. A list of other expensive recommendations too. Luckily with a quick google of parts and usual costs I found it should be half that. Got the car back after an extra £260 or so for fluid changes (I thought part of the service...). Took it to local garage who told me it had actually passed the MOT when they looked on the government website. Servicestop told me it had failed. There is no grey area here. They lied to me. Furthermore the local garage checked the suspension and said it was fine. Through quick thinking and a panic feeling I managed to avoid £440 of needless cost. They did manage to overcharge me about £200 for the service so I didn't come away completely unscathed. Ask youself how much is it worth the convenience of someone collecting the car from your house? Hundreds? Thousands?”

Helpful Report

Posted 4 years ago

“Great News Servicing Stop are being taken to court on 13-15 September 2021 by Enfield Trading Standards, I wonder how they will lie their way out of this one, it's about time they got their comeuppance, for all hurt that they have caused.”

Helpful Report

Posted 4 years ago

“I disputed your high costs with my MasterCard, work carried out wasn’t done so £500 for zero work although you thought the cost was reasonable for filters and brake fluid not mention your specialised oil, I emailed you to no reply, you opposed the cost so I’ve every intention of submitting my evidence to Wood Green Crown Court”

Helpful Report

Posted 4 years ago

“This company is about to get a big surprise steal from my mom. I am going to make you pay back every penny £276 for brake fluid engine flush and Antifreeze. Can't wait till you come to collect my car.”

Helpful Report

Posted 4 years ago

“84 pounds for a filter. Come on.”

Helpful Report

Posted 4 years ago

“Wish I could put a review on their actual page! Didn't even pick my car up and after reading these reviews I'm glad they didnt! Should be closed down!”

Helpful Report

Posted 4 years ago

“These con artists robbed me of more than £600 adding on extras which were NOT agreed to. Have reported them to Trading Standards & have been advised very recently that they are being taken to court for luring people in with cheap prices & then adding on unnecessary exorbitant extras. They will get their just deserts!!!”

Helpful Report

Posted 4 years ago

“Had a service quote which I agreed with ,the car was collected later received a call saying that there was a sure charge of £60 as it was a special oil that they used and £20 for a sump plug , as I was not happy I called the garage only to be told that he knew nothing about special oil or a problem with the sump plug, I then received an email saying that I had agreed to pay the extra which I hadn't but then a 2nd email saying that it was just the sump plug was agreed to be paid for, I am awaiting for their reply DO USE THEM”