Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.87

1.9 Rating 3,562 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,562 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and timely pickup and return. Great value too.”

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Posted 8 years ago

“GOOD PRICE CAR COLLECTION AND DELIVERY WAS GREAT”

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Posted 8 years ago

“Excellent service, collected my car and delivered it back again at a discounted price for it's mot..will use them again”

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Posted 8 years ago

“Very professional and smooth sailing. No problems.”

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Posted 8 years ago

“Great service, and saved me a lot of time collecting and dropping off the car.. No complaints”

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Posted 8 years ago

“The garage was prompt with picking the car up and returning it, and I was kept informed of what was going on.”

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Posted 8 years ago

“Excellent service, car was picked up and delivered on time. Excellent communication.”

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Posted 8 years ago

“Great communication, quick response, high quality of service and so easy to have my car service organised. Well done Guys!”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Straight forward and hassle free. The guy who collects and returned my car was polite and cheerful.”

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Posted 8 years ago

“I booked with Servicing Stop thinking it would save me time and money. I waited in all morning as the agreed time for collection was 9-10am and when they didn't show up, I called the company. I was told that the garage had tried to contact me and because I didn't answer the call, I had missed my slot. I had no missed calls and had full signal and when I explained this, I was told that the garage had told them they had called and maybe I had been on the phone at the time - which I hadn't as I had made sure I was free all morning. They offered to book in tomorrow instead but I had already taken the morning off work to wait in so was unable to do this and would be reluctant to wait in again in case they didn't show up again.”

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Posted 8 years ago

Good afternoon, we’d be keen to investigate your booking. I’ve passed your details onto our Customer Care team who will look into it and contact you in due course. Best Regards, Dean

Posted 8 years ago

“Excellent service provided”

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Posted 8 years ago

“Excellent service.”

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Posted 8 years ago

“VERY CONVENIENT WHEN WORKING FULL TIME.”

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Posted 8 years ago

“A nice warm waiting room, friendly staff . A quick service and hot tea while you wait.”

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Posted 8 years ago

“I have had my Mercedes C220 serviced by servicing stop several times BUT BEWARE - Extras are almost always added (latest example - quoted £145; final bill £436) at exorbitant rates ... change anti-freeze (£66); renew brake fluid (£78); engine flush (£54) and fuel filter (£94). Also, almost impossible to obtain updates to digital service record !!!”

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Posted 8 years ago

Hello Rick, sorry for the delay in getting back to you. I’ve passed your details on to our Customer Care team to investigate as a matter of urgency; a member of which will be in touch as soon as possible. Regards, Dean

Posted 8 years ago

“Very reasonably priced MOT and car collected and brought back within the agreed time. What could be better!”

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Posted 8 years ago

“Punctual pick up, efficient servicing with no issues...”

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Posted 8 years ago

“Very happy will recommend”

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Posted 8 years ago

“Good experience on the day. However, a few days later I had a low tyre warning and whilst sorting this I went round all the tyres as a matter of course, none were at correct pressure, despite the service sheet being marked as tyre pressures checked. Very disappointed and wonder if anything else was shortcutted? Probably won't use again and glad I did not deposit a refundable £25 to fix the price for the next visit.”

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Posted 8 years ago

Good evening Terry, apologies for the delay in responding to your review. I’ve informed our Customer Care team of your comments, passed on your details, and a representative will be in touch as soon as possible pending an investigation. Best regards, Dean

Posted 8 years ago

Servicing Stop is rated 1.9 based on 3,562 reviews