Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.86

1.9 Rating 3,617 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service from the garage who went the extra mile”

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Posted 8 years ago

“Despite confusion my car was picked up mot'd and delivered within the agreed parameters”

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Posted 8 years ago

“Terrible service. Conflicting information between garage and customer service, no-one seems to know what's going on. Will not be using again”

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Posted 8 years ago

Good morning Heather, we’d be keen to investigate your booking. I’ve passed your details onto our Customer Care team who will look into it and contact you in due course. Best Regards, Dean

Posted 8 years ago

“Very convenient and good prices”

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Posted 8 years ago

“Excellent customer service! The call handler was very polite. The garage excellent pick up and drop off”

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Posted 8 years ago

“I recommend Servicing Stop to anyone looking for an easy, convenient service or MOT. Worked like clockwork very pleased.”

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Posted 8 years ago

“Quick and easy service”

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Posted 8 years ago

“Good Service with time management.”

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Posted 8 years ago

“My service book went missing which can knock of £2000 off the price of your car when you go to sell it the communication was lacking I had to chase them up all the time”

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Posted 8 years ago

Good morning Colin, thanks for your review. I’ve checked your booking status and can see that our Customer Care team are currently in contact with you. If there is anything else I can help you with, please contact hello@servicingstop.co.uk - Best Regards, Dean

Posted 8 years ago

“Service was excellent. My car was collected from home and returned to me after it was serviced. No hanging around waiting price was very great will definitely use again.”

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Posted 8 years ago

“The booking had to be re-arranged. On the day of MOT nobody called to inform us that the car was ready for collection.”

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Posted 8 years ago

Good evening. I’d like to pass your details onto our Customer Care team who can investigate the booking and contact you to discuss the circumstances. If you’d like me to do this, please email me at hello@servicingstop.co.uk - Regards, Dean

Posted 8 years ago

“It was good service thank you”

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Posted 8 years ago

“Advertised rate attractive but too many hidden costs”

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Posted 8 years ago

Good afternoon. We would be happy to discuss your booking, if you would like us to do so, please email us at hello@servicingstop.co.uk - Best Regards, Dean

Posted 8 years ago

“Had my car serviced and mot October last year , service was fab from start to finish , i nice friendly face came to my door picked the car up and returned it later that day 10/10 will be using them again”

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Posted 8 years ago

“Car collected and delivered back. Job well done and at an excellent price. I will definitely be back for more.”

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Posted 8 years ago

“Just an MOT today, but despite the conditions following the Beast from the East, my car was collected on time, was returned well before expected and all done. Being quite a bit cheaper too made a big difference.”

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Posted 8 years ago

“Collection was hour n half late my vehicle went to a different garage that I was not informed of I emailed my concerns 9 days ago and have had no feedback utterly unreliable”

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Posted 8 years ago

Good afternoon Toni, we’d be keen to investigate your booking. I’ve passed your details onto our Customer Care team who will look into it and contact you in due course. Best Regards, Dean

Posted 8 years ago

“Used them last year for my MoT. Since found out I was charged 3 times the price for work, it wasn’t needed and if it was both sides should have been done. Cost me extra to get it all corrected. Don’t be fooled by offers of cheap deals and ease of use, could turn out costly”

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Posted 8 years ago

Hello, we’re naturally concerned to read your comments here. I have passed your details onto our Customer Care management team who will look into your experience and investigate. Kind Regards, Dean

Posted 8 years ago

“I had bad experience with my first booking, I have specifically left to pick up my car between 9.30 to 10am. I have been waiting for an hour a half. So tired to call the customer service then they said that they have been trying to contact me, their reason nobody's answering the phone ( landline), and there is a mobile phone as well. which to think if your are collecting the car for service you have to go personally and knock on the door. So I have to re scheduled it the following week, which the customer service suggested Tuesday and all agreed our plan. Then received an email that my car service will be Friday 9th of March instead of Tuesday. I was really furious and disatisfied. Poorly recommended and what a hassle to your daily activities. I was expecting a very high service and No updates from the company.”

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Posted 8 years ago

Good morning, sorry for the delay in responding to this. We’re very keen to look into your booking. I’ve passed your details onto our Customer Care team and a representative will be in touch pending an investigation. Best regards, Dean

Posted 8 years ago

“It’s not possible to give 0 stars or I would. Booked my car in for MOT and full service. Arranged day off work and for a taxi to collect my children as a single mum and the school Is to far to walk, over 10 miles. To then be called an hour before the car is to be collected to cancel. No explanation given. Said they can do it tomorrow instead. If I could do it tomorrow then I would have booked tomorrow but needed it done today. Bad service and garage. Ended up paying more for an MOT but it was an honest garage. Will not be using servicing stop or recommend them to anyone, I will tell people to stay away.”

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Posted 8 years ago

Hello Stacey, we’re naturally concerned to read your comments here. I have passed your details onto our Customer Care management team who will look into your experience and investigate. Kind Regards, Dean

Posted 8 years ago

Servicing Stop is rated 1.9 based on 3,617 reviews