Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.86

1.9 Rating 3,617 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

Write Your review

Tell us how Servicing Stop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very professional and a great price. I wouldn't hesitate to use them again. Best company Ive dealt with”

Helpful Report

Posted 9 years ago

“Really friendly efficant service .”

Helpful Report

Posted 9 years ago

“They had great friendly staff. Will do MOT again.”

Helpful Report

Posted 9 years ago

“Brilliant service very easy to use I recommend to everyone I will deafly be using them again”

Helpful Report

Posted 9 years ago

“Excellent and very efficient service.”

Helpful Report

Posted 9 years ago

“It's was so simple everything was done for me no hassle job done”

Helpful Report

Posted 9 years ago

“They are very reliable and good at comunication throughout the whole process am very happy and will be useing them again. Graham Tomlin”

Helpful Report

Posted 9 years ago

“They are very easy to deal with and very good at comunication are very helpful and are also very reliable to.I will be useing them again as i am very happy with there service. Graham Tomlin”

Helpful Report

Posted 9 years ago

“Great idea, works reasonably well. Communication must be worked on though! I was nearly left with no car had I not spent time searching for alternative contact numbers for the garage to get my car back once they had closed.”

Helpful Report

Posted 9 years ago

“Excellent service they pick up your car and deliver it back I will be using there service again next year”

Helpful Report

Posted 9 years ago

“Great communication throughout the day, great price and friendly staff. Will definitely use again.”

Helpful Report

Posted 9 years ago

“Collected car on time contacted me later in day work done gave me a time for car being returned I have no complaints Service was done ok I checked various areas of schedule and the work had been done”

Helpful Report

Posted 9 years ago

“Picked up exactly on time. Works carried out and then phones to update me on the outcome - nothing to do so £24.00 for MOT. Dropped of exactly on time. Personally it exceeded my expectations, I was very impressed.”

Helpful Report

Posted 9 years ago

“They listened to all my issues, and ensured that a specific garage that I didn't trust was not used for my service and MOT. More than likely to use their services again.”

Helpful Report

Posted 9 years ago

“The price of my MOT was cheaper than my normal garage even though I still had it done at my normal garage. They even collected and delivered my car back to me.”

Helpful Report

Posted 9 years ago

“Informed of all aspects that required attention prompt pickup/delivery”

Helpful Report

Posted 9 years ago

“Charged me £152.19 for MOT and replace 1 drop link on front suspension. The garage that did the work left an invoice in the car for £85.84 Servicing Stop = RIP OFF”

Helpful Report

Posted 9 years ago

“Terrible service from this company. Turned up late to colled - no one called to advise Turned up late to drop off - no one called to advise Did not reset service computer - Call centre, email and twitter support all ignored my calls for a call back to fix Did not provide service documentation - Call centre, email and twitter support all ignored my calls for a call back to fix Wrote to head office and sent recorded delivery - Ignored my letter Raised on Resolver - Answered but then started ignoring me again Next step is to look at a Section 75 claim so i can get my money and go get it serviced elsewhere. Dreadful.”

Helpful Report

Posted 9 years ago

“Booked my service which was duly cancelled last minute as has happened to others. Re-booked for a suitable time to allow the missus to take the kid to school ... 4 hours later it was a no show and i called them and being told it was due to traffic jams (BTW, we're in Edinburgh, not London). My car was taken to a garage 20 miles away inspected; needed the (in)famous specialist oil (which seems to be a staple request from garages across SS network to raise some cash) and few minor cleansing (coolant, petrol, etc.) which was great for a 10 y.o. car. Was advised the car would be delivered in the afternoon, but at the back of 5 i got a call to say they were running late but would deliver today... fine, i thought! I got the car back at 22:40 with one advisory (small gearbox leakage) but overall great reviews from the garage. Take the car for a stroll few weeks later (80 mi) and then park it away; 2 months later i return to a pool of oil on the tarmac. Call SS and they book me into another garage (the one they used is no longer within their network) and that is where the problems came to light: The gearbox is corroded and leaking badly; the fact I drove the car meant that the steering rack is busted and there is also a leakage in the engine oil deposit....grand total= £4500 (and they don't do after market parts, only originals). Went back to SS to complaint and just got a response: there is nothing we can do as we don't know what happened to your car. Really? the clock should show how many miles i run and it should be easy to guess that if it is busted 80 mi after service; then service wasn't done properly. Also, the small leakage...wasn't that small as in 80 miles it cannot have become such a great problem .... Morale: This was the biggest mistake of my life! something I could have had fixed with £400 is now turned a £4K problem all on me to pay and fix! I had another Service+MOT booked for the small car and was thinking on putting through them the missus' car ... but that's not gonna happen now! Back to Quick Fit again; work is guaranteed and if there is a fault they'll fix it for you. No more of this cheapish shenanigans ... this is probably one of the few areas where you really get what you pay for ... in this case a cheap, bad service ...”

Helpful Report

Posted 9 years ago

“I let Servicing Stop take my car for their 60% off Full service and MOT. My car now has a strange knocking sound and scratches around the door handle that weren't there before. DO NOT TRUST SERVICING STOP. The words 'job creation' come to mind.”

Helpful Report

Posted 9 years ago

Servicing Stop is rated 1.9 based on 3,617 reviews