Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.88

1.9 Rating 3,526 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,526 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m extremely impressed with the professionalism and expertise of UNIQUE RECOVERY FIRM team. They took the time to understand my situation and crafted a recovery plan that worked. Their commitment and clear communication gave me peace of mind, and I’m thrilled to say they successfully helped me get my money back.”

Helpful Report

Posted 6 months ago

“They tried to over charge me + they returned the car with engine cover not done properly waist of time, returned the car not on the agreed time, they made me start thinking now if service is been done properly or not”

Helpful Report

Posted 6 months ago

“Don't be stupid like me! I worked with this company and I feel like I have a very expensive car. But in reality it is a 2013 Kia worth £2,500 and I paid for the service (oil-filter)+auxiliary belt+brake oil change the amount of £989.16 which is more than double the real price, please be kind to these individuals”

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Posted 7 months ago

“Went to Servicing Stop for a full service as I saw they had good pricing online - the driver that collected my car was lovely. However Service Stop called me and said I needed to pay 1500 in extra work done to the car .. then when I refused they gave me another quote of work I ‘actually needed’. When I got a call back and declined any work by the garage, the guy hung up on me as I was saying thank you. It’s a shame that they tried to do this when there is no actual problem with my car. Don’t let them pressure you.”

Helpful Report

Posted 7 months ago

“They are only getting one star as I can't put zero stars. AVOID this company at all costs!!! They took my car for a routine service and I still haven't had it back almost 4 days later, with no contact from the advisor in over 24 hours. Absolute disgrace. Will be reporting them to trading standards and any other official body I can.”

Helpful Report

Posted 7 months ago

“Not sure how these guys choose their garages or how the garages pass what ever checks they need too!! Had work done and it cost me 2.5k and less than one year later the same issues have returned to my car!”

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Posted 7 months ago

“Don't trust them my car was not fully serviced as they promised would never use never again”

Helpful Report

Posted 7 months ago

“DO NOT USE. They are just a middleman who connect you with a garage and then change over the top of the garage price. Quoted me £593 for work I needed doing which I declined. Took to another garage and had exact same work done for £294. I suggest you find your own garage and save a lot of money.”

Helpful Report

Posted 7 months ago

“Terrible company. Told me I hadn’t paid for an MOT when I had, charged me extra. Tried to get me to pay an extra £800 odd for work that “should be done” when all I actually needed was a rear brake light. When the garage returned the car, they knew nothing about these extra advisories. Furthermore such advisories would never have cost that much. These people are unscrupulous sales men, gaining financially through dishonesty!!!”

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Posted 7 months ago

“I haven’t seen my car for days and no one will tell me anything. I keep ringing them and they say it’s on its way.”

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Posted 7 months ago

“Pressuring to confirm and book. No garage details sent. Fortunately I cancelled before they could take my car. Dodged a bullet here. Do not use.”

Helpful Report

Posted 7 months ago

“Service stop always gives a reasonable price then they ring up with extras but don’t give you time to process what they entail, I will never use them again, I will use local companies that you can rely on.”

Helpful Report

Posted 7 months ago

“Waste of time and money, arranged the day for collection and have a MOT and service done, with only a few days before the MOT expires I received a phone message saying that no ones available to collect the car, please SMS to confirm your choice which Is did asking for a full refund so that I could make further arrangements. So no refund, no reply from servicing stop,is the result. It not always about the price !! maybe customer service is more important.”

Helpful Report

Posted 7 months ago

“Avoid this company - the booking is misleading and they will sell you want is not needed so to get you to pay more. Returned y car with the service lights and warnings still showing. I have called repeatedly and have been told someone will come fix the service lights but it has not happened. Terrible terrible terrible service”

Helpful Report

Posted 8 months ago

“Payed for a full service and got an oil and filter change, also had there office on the phone saying my car needs this that and the other doing,when the garage returned my car they told me non of that was the case ... absolutely disgusting behavior from them STAY CLEAR”

Helpful Report

Posted 8 months ago

“What went wrong. They cancelled due to lack of drivers/ Collection staff in my area. Money processed very quickly, unfortunately refunds not so. Communication poor.”

Helpful Report

Posted 8 months ago

“Appalling. They have not paid the garage. So I have no car. Also ignore the call texts. You won’t get calls. My advise. Keep clear of this bunch.”

Helpful Report

Posted 8 months ago

“Really bad experience when overcharged for extra work. Pressurised to pay and unable to cancel within 14 days cooling off period due to no phone contact possible!!! Zero stars would be to much. AVOID THIS COMPANY.”

Helpful Report

Posted 8 months ago

“poor service waiting for my car for last two days. nothing major still soo expensive and not even returned my car for last two days”

Helpful Report

Posted 8 months ago

“Please do not use this service. My car was taken to a garage the other side of Birmingham and I live in Wolverhampton, was told car failed MOT and I needed to pay an additional £30 for oil, the repair price was ridiculous. The live chat option is an auto bot that cannot answer a question just gives tge options over and over. There is no number to contact them. I now have my car back with the service light still on, no paperwork for the failed MOT and over a quarter of a tank of fuel used. I feel like I have been royally ripped off and could genuinely cry”

Helpful Report

Posted 8 months ago

Servicing Stop is rated 1.9 based on 3,526 reviews