Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.86

1.9 Rating 3,611 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is a total scam! A complete rip-off. Every charge on my service, having googled the average cost for my car, was at least a 50% overcharge. When I emailed them to ask about their costs, they consistently ignored me. IF I COULD ZERO STARS, I WOULD Be warned, stay away. TOTAL RIP-OFF SCAM COMPANY!!!”

Helpful Report

Posted 6 months ago

“If I could give them zero I would! They are not transparent and use bad garages. They came and took my car away and took it to a garage that is not in my local area, and then the garage called up and the guy was not very polite and told me a lot of things and I ended up paying a huge sum for what they said was essential work. Then the very next day I can hear a scraping noise and go to the local tyre centre because I thought it was a puncture and low and behold all the brakes are so worn down as to be dangerous! The report said the brakes were check and were fine! I have emailed Servicing Stop and no one has replied, there is no option to telephone them or talk to an agent. It is a TOTAL SCAM. They take away your car, do NO work, call and harass and scare you, take your money then send back the car. The worst kind of negligence!”

Helpful Report

Posted 6 months ago

“Car booked in for Mot and service. Total price £187 which I thought was great. Half way through the day I got a phone call from them. They told me that I need to pay them over £300 to have the brake fluid and coolant changed or the service would not be completed. I felt at the time that I was pressured into paying this. It turned out that the garage would normally phone me themselves and explain that it would be up to me if I wanted the brake and coolant change and it would not have affected the outcome of the service. I found out later that this company Servicing Stop are a complete waist of time and that they do this to quite a lot of people. They are ripping people off by threatening them that if they don't have something done it will stop their service being completed. Please do not use these people it might seem a good idea but they are a ruthless bunch of ####### and they will resort to anything to get your money. Service book was not stamped.”

Helpful Report

Posted 6 months ago

“Bad experience! Understatement, we paid £150 up front for a MOT and service, our car was collected Friday 23rd Jan, not on a trailer they drive your car using your diesel/petrol to a garage that you are not informed of, we found out our car was 60 miles away! They did the MOT but said we needed special oil for a Nissan £36 by the time they had finished telling us what needed doing it came to £980, we did not go ahead with this, asked for our car back with just a interim service, NO CAR arrived on Monday as they said it would, so I then had to take a days holiday for Tuesday as I couldn't get to work! Told Tuesday the car would be back by 4pm, about 2pm a friend of mine saw my car at the top of my estate, locked up just sitting there, so I went to look and it was my car I used my spare key to get in, it was filthy inside, when I started the engine there was no diesel in it at all completely empty!! So I moved the car to my drive, then heard someone putting the car keys through my letterbox! When I opened the door I asked why my car had been parked somewhere else and not on my drive! Why was the service book not stamped he said he could do that now as they carry stamps around with them! But he didn't have one said he would come back and do it, so I would say DO NOT TRUST THESE PEOPLE WITH YOUR CARS mine looks like it's been on a rampage”

Helpful Report

Posted 6 months ago

“Pressurised to have work done i wasn’t convinced was necessary. Very stressful experience. Never again!”

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Posted 6 months ago

“Very good all round service,I would highly recommend.”

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Posted 6 months ago

“The worst ever company. Scam artists. I was charged 4 times the cost of the work.They didn't know that I would go and speak to the garage to find out what work was actually done. They charged me for work.They charged me for work that was not done! Also , they overcharged me for lots of other work... 4 x the true cost!! No way to speal to anyone except when they want to take your bank details! Shambles of a company.”

Helpful Report

Posted 6 months ago

“Aw yea hidden costs and "extra work" galore. Got my car MOT'd last year and what was a cheap MOT turned into over a grands worth of work that they "had" to do to release my car. Avoid at all costs, Just pay the extra for the service and MOT!”

Helpful Report

Posted 6 months ago

“With their support, my withdrawal issue was resolved smoothly and effortlessly.”

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Posted 6 months ago

“Just had my car serviced by this company, absolutely fuming. A full service was offered at £130. I was charged £465 + the initial £130 for the service. I have been told for the work which was carried out was £85 tops. Steer well clear! Utter disgrace!!!”

Helpful Report

Posted 6 months ago

“I would urge anyone looking to use this company to give it a very wide berth. It does present as a slightly cheaper option initially but beware the hidden costs. I was contacted by the team telling me I needed a full system flush before they could change the oul, this was utter nonsense and when I called the appointed garage they advised that no such recommendation was made and the oil change had been completed. Attempted to speak to the individual trying to get me to pay for the “full flush” but lo and behold unable to speak to him. In addition to the sales tactics and the greed for more money it is so very difficult to contact the company. Before you make this choice, just try to reach them by phone on the customer services numbers selecting that your car is booked in and see if you can speak to anyone. It’s a simple Test and will take moments saving you hours of frustration if you need to contact them.”

Helpful Report

Posted 7 months ago

“Adam was very helpful and willing be using again very polite 5*”

Helpful Report

Posted 7 months ago

“I think your company needs looking into. Reading reviews I’ve had a bad experience today.after my car going in for service. Basically forced into. Getting work done or no car bk. I spoke to local garage for advice said. They would automatically do what I’ve been charged for in with the service an extra £187.00 got on top of £176 upfront. Full service”

Helpful Report

Posted 7 months ago

“Had terrible experience. Avoid”

Helpful Report

Posted 7 months ago

“Awful experience, quoted £700 more than the mechanic actually quoted. Very rude staff”

Helpful Report

Posted 7 months ago

““Following several setbacks, I’ve at last come across a team that truly keeps its word.””

Helpful Report

Posted 7 months ago

“Extremely poor communication Attempt to upsell when not wanted Poor communication with garage Car retained by garage for more than 48 hrs as no payment from service stop, despite taking my payment! Still no car….”

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Posted 7 months ago

“Can’t believe this company is still in business”

Helpful Report

Posted 7 months ago

“My experience with Servicing Stop was shocking. When I declined their overpriced “recommended” extras, the adviser became extremely aggressive, pressured me, and even shouted at me. He falsely claimed the items were legally required, which is completely untrue and highly misleading. Despite paying for a standard service, my car was returned without the service record updated. Customer support offered no meaningful help, and the overall attitude was dismissive and unprofessional. This company relies on pressure-selling tactics and intimidation to push unnecessary work. No customer should have to deal with this. I strongly advise everyone to stay far away from this company.”

Helpful Report

Posted 7 months ago

“Ripped my son off (a student with no income) by completing work without consent then forcing payment under duress by withholding his car. Purely fraudulent business - avoid like the plague 😡😡😡😡😡😡😡😡”

Helpful Report

Posted 7 months ago

Servicing Stop is rated 1.9 based on 3,611 reviews