Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,432 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Really good service, already used 2 times and will use again.”

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Posted 1 year ago

“Great Service, I woudl used it again!”

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Posted 1 year ago

“Todo fue perfecto, llegó antes de tiempo!”

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Posted 1 year ago

“I have been using send my bag for a few years now and it’s just great. They have successfully navigated the mess that is Brexit and parcel deliveries that everyone else seems to get wrong and the step by step process is easy to follow if you have to ship between the UK and Europe. If you want to move house one suitcase at a time, then they are the people to do it!”

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Posted 1 year ago

“Excellent service and experience with this company have used them several times.”

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Posted 1 year ago

“they offered me a solution for the failed pick up, the order arrived quickly to its destination, excellent service.”

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Posted 1 year ago

“Fantastic company. Fantastic staff.”

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Posted 1 year ago

“Excellent customer service, pick up and delivery”

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Posted 1 year ago

“Good prompt service”

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Posted 1 year ago

“Takes the (back) pain out of travelling!”

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Posted 1 year ago

“It was not my first time with Sendmybag and I will use it again. No damage, on schedule and not that expensive.”

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Posted 1 year ago

“Simple cost-efficient reliable”

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Posted 1 year ago

“Great service. Driver was really, really helpful.”

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Posted 1 year ago

“I had always a great experience..”

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Posted 1 year ago

“Love the service, have used the service twice, and will definitely use Send my Bag again.”

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Posted 1 year ago

“I had a great experience. My bag arrived, and quicker than I had anticipated when sending from Germany to the UK. The information about parking is really good. However I think there should be a little more information about the labels you can use on the outside, because I didn’t have time to get the proprietary equipment delivered, and I also didn’t know where in Germany to get the right supplies. I think in the future it would be great if send my bag would provide some information on the basic supplies that you could pick up at most stationery shops. Finally, it was really hard to know when my back would be picked up, and the pick up driver visited my location about 10 minutes before the end of the window. So, although he did show up, there was no way to be sure, and I was afraid I was going to miss my train. I know it’s hard to really coordinate well with the logistic partners in each and every location, but even so I think there should be a better ability to plan for pick up or drop off. Ultimately, everything worked out for the best. Better ability to communicate with either your driver or with a representative who can coordinate with your specific driver would really improve the service. Even so, my bags arrived where they needed to arrive safely, and I am overal satisfied with the service and would probably use it again.”

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Posted 1 year ago

“Great service. The procedure was clear, very easy to book. The delivery arrived earlier than expected and the tracking worked really well.”

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Posted 1 year ago

“Excellent service . Highly recommended .”

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Posted 1 year ago

“Quick and perfect”

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Posted 1 year ago

“One thing that should be improve is the notification of what time the parcel will be arrived, eventhough using range interval, but it will help us as a student to manage our time in class of when to be ready at home.”

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Posted 1 year ago

Send My Bag is rated 4.8 based on 1,432 reviews