Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,307 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I had barely arrived home myself (after a long-haul flight and then a connecting train ride) when the bag was delivered to my doorstep. It was great not to have to fight with my bags throughout the various legs of travel... and to just be able to know that they would be delivered to my door.”

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Posted 1 year ago

“Service was really good but when shipping into U.K. should mention to clients to register a TRO form with Gov.U.K. to avoid import duty on shipment. This can delay release of items being released from U.K. customs.”

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Posted 1 year ago

“We used Send my Bag for the first time and shipped luggage from Austria to France. Easy booking, payment, follow up and punctual delivery. We can recommend the company and will definitely use it again!”

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Posted 1 year ago

“Todo fue estupendamente, desde la contratación, pasando por la recogida en casa (España) y la entrega en EEUU. Todo fueron facilidades.”

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Posted 1 year ago

“Excellent service. Priced right.”

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Posted 1 year ago

“Reliable, excellent customer service and results on a consistent basis”

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Posted 1 year ago

“Pick up was within the window arranged. Arrived at destination (Glasgow to Bristol) within 24 hours. Great value for money compared with budget airline luggage prices”

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Posted 1 year ago

“Very fast and effective service”

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Posted 1 year ago

“Outstanding experience. During a very stressful time, my Dad was evacuated on an air ambulance. Send my Bag arranged seemless pick up from the hotel and fast delivery to their home. So good, I'm tempted to do it for my next vacation”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Very quick and efficient service. I was informed all the way. Thank you so much”

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Posted 1 year ago

“Efficient and helpful with patience too”

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Posted 1 year ago

“Perfect condition delivery in 3 working days from Italy to Sweden. Value for price and excellent customer service.”

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Posted 1 year ago

“The after-sales experience has been very helpful. I had an issue which has been handled properly.”

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Posted 1 year ago

“Helpful, efficient. Did what it said in the tin. Will use again.”

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Posted 1 year ago

“Timely pickup and delivery”

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Posted 1 year ago

“i had a nice experience. The pickup was easy and the delivery was fast”

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Posted 1 year ago

“We really appreciate the service and convenience of "Send My Bag," we input the information on their website and they do the rest. They arrange all the scheduling of pick up and delivery, and send email updates. it is also nice they can be reached by telephone, no waiting for return emails when time is critical. I have used them 3-4 times with success. Thank you, Send My Bag.”

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Posted 1 year ago

“Bag collected and delivered, outward and return, on time and in good condition.”

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Posted 1 year ago

“I was very impressed how quickly and efficiently every thing was handled. Definately use you again. Thank you”

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Posted 1 year ago

Send My Bag is rated 4.8 based on 1,307 reviews